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    AccessBanc Mortgage

    3.7 (7 reviews)

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    Esther Chien - The Loan Story - Esther Chien

    Esther Chien - The Loan Story

    (184 reviews)

    West San Jose

    Service requested: Refinance We first connected with Esther…read morea few years ago and never forgot how professional and genuinely helpful she was. So when it was time to refinance, calling her was an easy decision! Esther makes what could be a stressful process feel easy.. She explains everything clearly, is incredibly responsive, and truly has your best interests at heart. She and her team stayed on top of every detail from start to finish. Quality: Top-notch service and attention to detail Value: Excellent guidance and a smooth, stress-free experience Highly recommend Esther and her team!

    We just closed and funded on our latest deal today, and I want to take a moment to recognize Esther…read moreand her team for an exceptional job. In this business, execution and timing are everything--Esther and Paul delivered on both at a very high level. From initial structuring through funding, the process was handled with precision. Communication was clear and efficient, expectations were managed properly, and any complexities were addressed proactively without slowing down the timeline. That level of control over a transaction is not easy to find. What stood out most was the ability to navigate the deal strategically while keeping everything moving forward. For anyone operating in real estate investment or development, having a lending partner you can rely on is critical. Esther and Paul has proven to be exactly that. Looking forward to doing more deals together.

    101 Loan - If Retired, Get Financial Freedom with our Reverse Mortgages with NO Mortgage Payments

    101 Loan

    (199 reviews)

    My friend and Realtor Jen Beehler with Elevate Group, referred me to Rob McCarthy with 101 Loan to…read morehelp me with the purchase of new home. From the start to the finish, Rob and his team went above and beyond to help me with the process (making it as smooth as possible) and offered the best rates and lowest fees on the market. He and his staff were always available for any question, big or small, even on weekends. They were amazing to work with and my "go to lender" for anything financing in the future. If you're looking for a great mortgage broker or lender, look no farther than Rob McCarthy at 101 Loan. He's the best!

    Rob and Renee did a great job helping us buy our home. I appreciated the time they took to explain…read moreall of our options on how to obtain financing. During the offer construction process, where minutes counted, we were able to get on the phone with Rob quickly to discuss strategy and make adjustments to make sure that the loan wouldn't break the bank, so to speak. When the offer was made, the team also lent their support to reach out to the seller and reassure them that we were in a solid position to meet our obligations. Going with Rob and Renee gives a level of extra service and responsiveness that can go a long way in a competitive market where time, relationships, and market knowledge count for everything. During the contract process, they executed everything smoothly and seamlessly, resulting in a drama-free transaction. Overall, we were very satisfied with their work.

    First Funding

    First Funding

    (18 reviews)

    2nd time user here. Terry and Melody are absolutely the best mortgage brokers in the area. The 30…read moreyears experience they have is clear from the get go. During our first time thru the process they were incredibly helpful and willing to answer any question we had has new home buyers. Walked us thru step by step making sure we were comfortable with the process. The second time thru they delivered once again. They bent over backwards to provide us different options based on different price points we were looking at. They make the process so easy. Had absolutely positive experiences with them. I recommend them to everyone I know who is looking to purchase a home.

    Terry came recommended to us by our real estate agent after having a couple of lackluster…read moreexperiences with other mortgage brokers. My husband and I were motivated to buy our first home here in California, but still weren't positive what we could afford and what our options were. After our first meeting with Terry we were practically giddy about the fact that we so clearly understood our options. He is the absolute master of clear and concise spreadsheets, which is exactly what we were looking for. He went over the pros and cons of the interest rates we could choose, and took into account the tax implications of each, which made a big difference in our decision (and was something neither other brokers we saw laid out for us). We of course had many, many questions along the way and Terry (and his wonderful assistant, Gladys) was incredibly responsive, even while on vacation. When we had an offer accepted, he was quick to get everything in order and stayed on top of every tiny detail to make sure there were no hiccups along the way. I had co-signed on another home loan for a family member who was thinking of refinancing and he took the time to sort through his finances and recommend a refinance plan, which was way above and beyond what we expected of him. We couldn't recommend Terry enough. He made the process of getting a home loan as smooth as it could be and we will definitely be back when we decide to refinance or buy a new home down the road. *Update: We just refinanced our home with Terry and had another great experience. He was again up front and clear with us about all of our options and everything went smoothly in the process. Will look forward to working with him once again when we are ready to buy another home.

    Stephen Wong - Bayone Reic - Same

    Stephen Wong - Bayone Reic

    (204 reviews)

    North San Jose

    Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

    Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

    AccessBanc Mortgage - mortgagebrokers - Updated May 2026

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