We used you-planet as private transportation from our Disney resort to Clearwater beach for a day trip, and it was amazing! My husband and I previously took shared transportation for this same trip, and this private trip was far superior in every way! After I booked the trip, Andrew, the owner, contacted me to provide me details/photos of the van we would use and also asked me questions on what we were planning for our trip. He took the information and then as the week of our trip arrived he reached out frequently to discuss alternate options as Hurricane Eta had a very unpredictable path that week. Thankfully the hurricane had already passed the day our trip was planned, but it was peace of mind knowing we had options if the storm did end up impacting our plans. Day of trip, we got picked up at the time/location of our choice, which differs from the shared trip where you have to meet at a certain time/location, this saved us an Uber trip as well and gave us extra sleeping time (which was needed after a week at Disney!). The van was immaculately clean, large, and included a car seat, ipads, headphones, chargers, water. Once we arrived in Clearwater we got dropped off at the hub of Clearwater Beach, near Pier 60. Again, this was a location of our choice and we could have chosen any drop off but we planned a boat trip and lunch, so this was convenient. The van found parking right next to the beach and after lunch we were able to utilize the beach gear Andrew has available in the van. This extra offering really was the most helpful as it allowed us to not have to carry a big ole beach bag, or have to rent a chair/umbrella or buy any other beach necessities. He had a wagon, towels, sand castle building kit, water, sunscreen, boogie boards, you name it! At the end of the day we dropped off the beach equipment to the van, and then enjoyed Pier 60 nightly vendors and kids play area before sitting down to catch the sunset. If you have never seen a Gulf side sunset, this is a must do! As a final icing on the cake, Andrew had sparkling juice and chocolates for my husband and I anniversary. So in short, Andrew is very attentive to detail and wants to make sure you enjoy his services! He went above and beyond to make our day perfect! Also, shout out to his helpers, George and Mary! They were very kind and we enjoyed getting to know them, as well as Andrew! read more

With all rental cars already reserved at the Orlando Airport a week ahead of our planned 17 April arrival in Ocala, I had to quickly secure some form of transportation as I had to pack out my elderly mother-in-law's house in On Top of the World (OTOW). I found You-Planet on Yelp with one five-star review (thanks Cathy L!). Andrew, the owner, is a top notch communicator who kept me informed of who was coming to pick us up, where and when we could find our driver George. Sure enough, George was waiting for us in the right location, greeted us with a warm smile, assisted us into the spotless van, and then secured our luggage in the back. Andrew monitored traffic along the main route and directed George to by-pass a traffic build-up caused by an accident. Along the way we chatted with George and learned a bit more about Brazil, his country of origin. We arrived safely in OTOW where upon our arrival George carried our luggage into the house, then helped us pick up groceries and moving boxes from the nearby Publix. Andrew had also promised to have a car and driver at the ready if we needed to run any errands or go out for meals (sweet!), and even offered to bring us take-out food (wow!). We were so impressed by the You-Planet team that I called Andrew to ask if he could recommend someone to help me with stowing furniture and moving boxes into a small moving POD a few days later. Andrew assured that George and William would be available, and sure enough, by the time we had the boxes almost packed, the friendly team showed up and worked with care and energy to secure our shipment into the POD. Later that afternoon William showed up to drive us back to Orlando, and after four days of non-stop packing, I was actually happy to settle into the back seat and sleep almost all the way back to Orlando. At the end of the day it was a blessing in disguise that there were no rental cars available because I was able to discover a great company, You-Planet and not have to worry about driving. I can wholeheartedly recommend You-Planet as one of those rare outfits with white glove service and consistent integrity, all at an affordable price. Thank you Andrew, George and William for a great experience! Anne L. read more

I highly recommend this service ! We had a perfect experience with Andrew . From the initial contact when booking to the rides to and from the airport! His communication was great , he answered all of my questions by text so we were confident with his service. We have used You-Planet for two trips so far from Orlando MCO to Ocala Florida .He was on time/early for every ride. He will forward you a link to see exactly where he is too,so you know for sure. His van is immaculate. He had a variety of snacks and waters for us in the van and made us feel extremely comfortable. He is a great conversationalist and a very interesting guy but also if you prefer to not talk he has iPads for you to use ! He has WiFi in the van , it's a big van , you can stand up in it. He know a lot about Florida and is ready to share his knowledge on things to do , restaurants etc. he offered several times to stop if we needed anything at all, restrooms, food, to pick up items upon arrival. He will come inside the airport to help with your luggage if you would like that. We travel light so we met him outside and he picked us up quickly and we were on our way. We have a second home in Ocala and fly down at least once a month , we will be using this excellent service many more times ! Andrew caters to families especially, and we are bringing our family with kids and grandchildren soon , we have booked our travel with Andrew already. He provides car seats for no extra charge for the 4 grandchildren too! What a relief to not have to worry about that ! We will have 10 passengers , his van holds 11 max. It's a nice riding van in excellent condition. It is white and easy to spot. He is also a nurse and paramedic and follows all covid prevention protocols. He wore a mask and had sanitizer available at all times. I felt totally comfortable and safe. He is an excellent driver. We highly recommend this limousine service , his prices were more than reasonable too! You won't be disappointed! read more

Andrew and his staff driver William provided exceptional customer service. I called and spoke directly with Andrew and he was very professional and helpful with my needs of transportation by answering all my questions and providing me with full details of how the company operated, who would be my driver, what he would be driving, the license plate number and details of where driver would be located at the airport. He then followed my flight and text me before boarding confirming pick up. William then text me as I landed to let me know he was waiting. I flew into Orlando late, therefore I was tired. William was waiting with cold, bottled water for me, allowing me to sit wherever I wanted and was able to stretch out after a long day and just relax while he drove me to my destination approximately 2 hrs away. I was able to enjoy the comfortable and pristine Mercedes Sprint Van (with I-pad ready to use if needed). William is a good conversationalist and very professional and will make sure you are well taken care of. I am so happy to have found this company, I travel frequently and will always use them for shuttle to and from airport. When my friends and family visit, I plan to use them for a beach day or tour day! Thanks Andrew for providing a much needed service. Debra read more

My name is Lois and I live on Long Island, NY. My sister lives in Ocala and needed a car service to take her to daily radiation treatments. I Googled car services in Ocala and came across You-Planet. When I called and spoke with Andrew I found out he is also originally from Long Island, NY. I got a great feeling after speaking with Andrew and I gave my sister his phone number and she arranged for him to have a car take her to and from her treatments. Andrew called me to say he would take good care of her and he has. Andrew and his drivers (I believe all family members, but at least some of them are) are all FANTASTIC!!! Andrew met with my sister ahead of time to make sure of all her special needs. My sister is so relaxed going through her treatments because of Andrew and his crew. You will not go wrong by using You-Planet. When I visit my sister she has ordered me various car services and most of them I was not happy with. One specifically because the driver kept texting while driving which I actually told him not to. Please try You-Planet if you can as Andrew is the best!!!! read more

We went on a family cruise and had the pleasure of using You-Planet shuttle service. William, was our driver. He was on time and very attentive to all of our needs! He went above and beyond our expectation. The shuttle seated 11 people comfortably, came with 3 iPads with headphones for each passenger along with wifi that he provided, he made stops whenever we asked for food and bathroom breaks and was a very safe driver. Highly recommend using this shuttle service! We will definitely be using them for our future outings! read more

This is a fantastic service we would highly recommend Andrew and his staff. They go above and beyond to make sure you and your family are totally comfortable and taken care of. He is great at communicating so you know just where he is when he comes to pick you up. It's rates are very reasonable and his vehicle is clean and comfortable! He even provides snacks, drinks ,car seats and phone chargers, and iPads ! It was my birthday and he had balloons and a thoughtful gift waiting for me! Don't hesitate, give him a call ! read more

Andrew the owner of the business, accepted a text late in the evening like around 11pm to answer questions and help me get a ride set up to the airport for the next day at 3pm. Plus stayed in contact from pick up to airport so I knew my daughter got there safe and sound. I would definitely recommend this company if you need a ride and it is reasonable and reliable. Andrew was her driver and she said her trip was great. read more

I highly recommend this service. From the time I booked my trip to reaching my destination, everything was amazing! The owner Andrew kept me informed every step of the way. He even has a tracker that let's you know exactly where he is and his exact time of arrival. The shuttle was clean and had many amenities, like a phone charger and a tablet to watch a show. A true diamond in the rough! read more

Absolute class act! Andrew was great communicating with us and was prompt and friendly! The van was super clean and nice and cool. He had cold water for us which was great after traveling all day. I would highly recommend using Andrew and You-Planet. You won't be disappointed. We will definitely be using him in the future! He will always have our business. read more

Used this company last week to and from MCO to Ocala, then back to MCO after visiting family for the holidays. The price was fair and van was brand new. We had 9 adults and two kids plus a lot of luggage and there was still space( they even had carseats for us to use. Pick up and drop off were easy and communication was good. We would use again next time. read more

Service was absolutely the way to go! Andrew was awesome! Punctual ,very professional and friendly. the vehicle was very nice ,clean and AC worked great too!! He had cold water and snacks available for us. He was very friendly and most importantly we had a safe ride to Orlando airport. I highly recommend using them and I would definitely use them again!!" read more

Andrew was very attentive kind and knowledgeable about our trip to Ocala. He made our trip enjoyable for the long ride to family home. Immaculately clean shuttle. He even offered my niece an iPad to watch a movie while we were on our way. If you have to travel to or from the Orlando airport his services are the best. He will treat you like royalty. read more

I was very pleased with the service provided. They were prompt, and it was easy to reach a person when I had questions. They made my transfer from the airport to my location a very smooth one they followed social distance standards. They provided WiFi, Netflix, waters, chargers, and good conversation. I'll definitely use them again on my return read more

Their service was great! Andrew was awesome! On time (actually a little early) very professional and friendly. the vehicle was very nice and clean. he had cold water and snacks available for us. we had a pleasant conversation and a smooth ride all the way to Orlando airport. I highly recommend using them and I would definitely use them again!! read more

Spoke to Andrew, the owner, on the phone. He was very helpful and pleasant to speak with. I did not want a shared van. I waned a private car to the airport in Sanford, FL. The driver was on time, professional and courteous. The rate from Ocala to Sanford was very reasonable. Great service. I would use them again. read more

I booked You-planet service for my birthday celebration in Orlando, FL and it was excellent Andrew was very professional, on time, accommodating and went above and beyond for myself and my family. I would highly recommend and will definitely book again!!! read more

William was a very professional and friendly driver! He provided water for us and the bus had tablets and headphones! He stopped when we asked and was very patient when we took our time. Overall great experience, we will use this company again! read more

Awesome shuttle service from Ocala to Port of Miami!! William was a wonderful, thoughtful, and considerate driver!! iPads and headphones were provided and wifi was included!! Great stress free service, will definitely use it again!! read more