Austen and his crew are very kind and are wonderful with dogs. Our dog Grover is always excited for…read morehis daycare days! It's great to know he'll be having fun in a safe, clean place with people who adore him and who he adores. Yes, even the outdoor pens are concrete. Would it be great if there was a doggy daycare in town that had grass? Yes, it would! But we don't even have a year-round dog park here, and no doggy business in Jackson could afford the amount of space that grassy yards would require. Grover sometimes comes back stinky, but so do kids going to kindergarten (we have seen that the DogJax team is constantly cleaning! But if one dog is stinky, all the dogs he plays with are stinky). All of that said, DogJax is by far the safest and most reliable place for our dog to get social playtime off-lead on a regular basis, and we trust the staff to treat him well and meet his needs. Thanks, DogJax for taking such good care of our pup!

Good and affordable place to take your dogs to while visiting Jackson. May not be the fanciest…read moreplace but both my hounds enjoyed their time there. Staff was pleasant to work with in person from the start even though I could never get ahold of anyone on the phone. They are good about responding back via email in a timely manner. Will definitely take my dogs back there.

Taco our dog loved to stay with Russ. Taco came back tired and being a good boy…read more Russ is so nice and caring easy to communicate with him.

You would be hard pressed to find a nicer person, or one who seems to genuinely care more for the…read moredogs in his care, than Russ. I recently took my lab to the Hairball Hotel for boarding, and he was beside himself with excitement to see Russ again....after almost a year! That told me all I needed to know in order to go enjoy my vacation without worrying about my pup.

We didn't end up leaving our dogs here. All they had was concrete floors inside and out with few to…read moreno beds for the dogs the rest on. They were nice but was not impressed x would not recommend.

My dog stayed overnight at this kennel last night. We picked her up at 5:30 this afternoon so I…read moreknew we would be paying a late fee as well as the nightly fee, as regular pick up was before 1PM. I cleared the late pick up with them when I dropped her off yesterday. If picking up late, most kennels charge a day care fee. This kennel did not post the fee, so my bad for not asking, but they made me pay for a second night. This kennel is already expensive (62.50 a night) so doubling that cost is absolutely crazy. Also, their closing hours are listed as 7 PM and I clarified this with them when I dropped her off. I received a call at 5 PM today asking when we were picking her up because they close at 6 PM. My dog was well taken care of but, for this high nightly fee, I would have expected much better customer service.

I have used Holden's service many times. I have used him for one day service, and while out of…read moretown. I went on a 3 week vacation with no worries or concerns while my fur baby stayed with Holden. I think my dog is better behaved and happy when I see him. His daily update pictures show him living his best life with his buddies. I think Holden is a dog whisperer. I am so impressed with Nelson's behavior and increased ability to play well with others after a stay with Holden. I have interview MANY dog sitters and walkers, none of them have been reliable and typically over priced in this area. Holden's charge is 100% worth every scent and definitely not overpriced for his service. I highly recommend Paws Mtn Co.

Holden took both of my girls for the day. I was very nervous leaving 2 small old dogs with a…read morestranger. I didn't know how they would be with other dogs. It turns out my girls had a blast. I got several pictures and updates. They came home happy and exhausted from a day of fun! I'll definitely call Holden when we come back for another vacation!!

Everything I took my dog in there the back room is disgusting, they do not clean up the rooms good…read moreafter a dog is done and not to mention, when I went and got a groom for my dog and the boss left the nails way to short and the hair was still wet and the cut was just horrible they were really patchy and some places were just not even at all. I also wanna talk about the older lady who works at the store not the boss but the older one she has a very bad attitude with the clients there she ether complaines about doing her job or will make very loud comments about the costumers with no shame what so ever the boss herself can come off a bet bratty and too full of herself theses lady's need to learn some manners

Wow! The workers are so sweet, they always have what i'm looking for and if not they put a special…read moreorder in for me. Great customer service!

Jess was great with my Westie puppy! He came out clean and well cut. He was a happy dog. We'll be…read moreback!!

Very personable and did a great wash/cut for my dog. My suggestion to anyone considering this…read moreservice is: Ask for the price beforehand. I was shocked at the $160 price for a 30 lb dog.

My dog's experience here was terrible. The boarding facilities are grossly overcrowded and dirty…read more The grooming was near abusive!! She cut my dog's nose with scissors and cut his nails and a wart to bleeding!! My dog was shaved -in the middle of winter!!!! She said she "forgot" how I wanted him cut!!??? She had my cell number....If I could rate this facility a zero or negative, I would. Please don't take your dog there...:(

They need more help. The 2 of them seem to have trouble keeping track of all their dogs. We gave…read morethem food for 2 days and when we picked up dogs they gave us back 3/4 of the food. Not sure they were fed properly.

Our spoiled little fur babies had a wonderful time at Palisades K9 Cabins. It was clear they were…read moretaken care of while they were there. I liked that they ask the important questions on their form so they truly understand what the dogs need and are better prepared to give them the great time they deserve. They sent pictures during the stay and were great about reaching out with questions. I also felt really good knowing this is a smaller facility so my pups would get one-on-one time and plenty of attention. We will absolutely be using them again to keep our pups happy and safe.