I really liked this physician. Very caring and to the point. My kinda guy. I would recommend him…read moreto others but I would prefer to keep him to myself!

Excellent doctor and staff. The office is ran efficiently too. They have helped me get all the…read moretesting started for my condition. I appreciate their urgency and speediness on the matter.

I got a call back (02/19/2026) to make a first time visit and when I answered the phone the…read morereceptionist was coughing loudly into the phone. She then was so rude and condescending. I told her I thought an Endocrinologist would be able to help me with my thyroid as a specialist and she just talked down to me. I told her I wouldn't go there now.

Dr. Jain is an extraordinary doctor. I have many rare comorbidities and she went out of her way to…read morehelp. She has something that cannot be taught, she truly cares about her patients. In my case she took the time to research the intricacies of my medical case. During my appts she took the time to explain everything. She is friendly, personable and a good listener as well. The office is clean and the wait time was short. I can highly recommend her and would give her more than 5 stars if I could.

I have not been seen by Dr. Pipek, so I cannot speak to the quality of his medical care. However,…read moremy experience attempting to establish care as a new patient raised significant concerns about the administrative side of the practice. I called the office shortly before closing to ask about the new patient process. After waiting on hold, my call was answered but disconnected while I was introducing myself and explaining that I was a new patient. I called back immediately and remained on hold until the call was routed to the after-hours answering service, who took a message. I then downloaded the new patient paperwork from the website and completed the forms, but the email address listed on the website for submission returned my email as undeliverable on multiple attempts. Based on these interactions, I was unable to establish contact or submit new patient paperwork. While Dr. Pipek may be an excellent physician, my experience with the new patient intake process and front office communication left me with no confidence that I could rely on the administrative staff to provide the level of communication, record handling, and coordination that I expect from a medical provider. These administrative functions are a critical part of patient care.

To start - we love Dr. Pipek. The staff ONCE you get them on the phone and/or you are in the office…read moreare very nice and one of the things we really love is there is minimal wait time once you arrive at the office. The ISSUE is this - they have got to have one of THE worst office managers on the planet! They have issues managing their data; we've gone into his office several times and had Dr. Pipek tell us he doesn't have the data from another office, lab, procedure, etc. I mean if it happened once, maybe twice I would say it could be the fault of the other office/lab, etc - however, this has happened multiple times! We've called several times and been on the phone upwards of 20 + minutes trying to get someone to answer the phone and finally just hung up. We've had to call multiple times to have orders faxed over to different labs and offices to have work done, etc. and that rarely happens - we've either had to have the lab/offices contact Dr Pipek's office to get the info. This is just not very professional. I mean it's one thing when the doctor is awesome - but whoever is managing the administration part of his practice is HORRIBLE and makes the experience painful! Additionally, I did call twice to get the office manager on the phone and have yet to have any luck with that endeavor.

Was a patient for several years and unfortunately things changed late last year. Had Telehealth…read morewith Dr. Mazza, my husband was present. At this time some of my labs were still pending, Dr. Mazza informed me as soon as they came in she would call me back as well as inform me of any dose changes. After waiting a few weeks I had to call the office because I was out of at least one of my prescriptions. At this time, I let the office manager Mandy know that I needed a refill and also to know about dosages and that Dr. Mazza had never called me back. I also was inquiring about needing vitamin C IV for my immune. The prescription was called in however I never got a phone call from the doctor. I called back the office again asking if I could speak to Dr. Mazza since I never heard back and I was told no as I already had a follow up . I also let Mandy know that I had a doctors order with a new diagnosis and my medical need was urgent for vitamin C to which Mandy the office manager still told me no. I don't think Mandy understood that I had just had an appointment and was not listening to the fact I was still awaiting a follow up call with lab results I never received any follow up call from Dr. Mazza and after I had to seek another provider, I found out I was on the wrong dosage but at least one of the prescriptions. I also found out that I needed to be put on an additional prescription outside to that Dr. Mazza was already writing me. My next appointment that was set by the office was scheduled in May however, when I called back the office after I completely ran out of the other medication that I thought she was going to let me know where I stood for my labs last fall I called into the office and they told me I would have to make an appointment to address all the issues even though I kept trying to explain to them. I never got my follow up phone call from the previous appointment that I was assured that I would get. I went ahead and scheduled the appointment for March since I had no other option unfortunately, when March came, my health had declined so bad I was unable to even get out of bed and my husband had to call in only to find out that they expected me to do another set of labs that they never told me about initially when I made the appointment. During that call, I also found out that the second prescription that I needed should have been another dose, and I have been taken from my last set of labs. Frustrated and exhausted from the lack of communication I knew at this time it was to trust the new provider and to start making the change over to not just a good doctor, but also a good office manager . Hoping to get the doctors attention and how her office was being ran I did unfortunately comments on their business Facebook page of my distress and disparity which they deleted and then told me I couldn't no longer be a patient (which at that point I knew she could not be as they were not taking me seriously). I wish Dr. Mazza only the best however, I do hope her office staff can be reevaluated for consistent care for patients especially those that are high risk.

Dr. Angela Mazza is probably the best doctor I've ever had. She is so attentive and caring, I've…read morenever felt more comfortable in a doctors office then when I'm with her. She gives you her undivided attention and truly cares about you. She remembered details about me after not seeing her for over a year! Her whole staff is wonderful too! Jeff at the front desk is always so friendly and welcoming! Thank you to Angela and her team for showing what a real doctor should be!

Awful. I waited in the waiting room by myself for 15 minutes on time for my appointment. A second…read morepatient arrived and after another 20 minutes of listening to Dr. Wise and her staff laugh and talk amongst themselves they start joking about how the internet is down. Then they call in the patient that showed up 15 minutes after me. After 45 minutes of waiting I had enough and left. They didn't care all they could say is ok call us tomorrow. Thanks for nothing!

I used to see Andrea Meier and she was so smart and thorough. Always went over every lab result and…read moreexplained everything. She was very caring. She left on medical leave and now I see Monica Wise. She is terrific too!

Zero customer service,incompetent office. Wasted time and energy every time. They messed up on a…read morereferral better yet never submitted it which cost me hundreds of dollars. They were all over the place with appointments. You would make one and show up but were never on the schedule. I don't understand how they have any good reviews.

Tired calling this office multiple times to make an appointment. No answer. After reading multiple…read morereviews seems this is just how they do business. Looking somewhere else.

No one answers the phone. Sometimes it just rings and rings and other times it goes to an…read moreanswering machine. Left message after message. No one ever returned calls. Doctors should relinquish their licenses as they certainly are not professional.

I have had Thyroid problems & Diabetes for over 14 years and have seen a few Doctors for this. Two…read moremonths ago, I had my first appointment at Regency Endocrinology and I have felt amazing since then. The staff are friendly and professional, always helpful. Dr. Ansara is amazing!! I've also seen Adriel Perez, ARPN who provided so much more information which has helped me better manage the diseases. The answers were out there and this office cared enough to help me figure it out. Thanks to them, I have hope for a healthier future. I can't thank them enough for giving me my life back. Don't hesitate to choose Regency!!

Excellent practice. Dr. Ansara is very remarkable, knowledgeable, and caring and her Physician's…read moreAssistant Adriel Perez is as well. They have helped me and my son, who has Down Syndrome, stabilize our thyroid levels deftly. I trust them completely after 8 years of treatment. It's a quick ride from Deltona to their office in Lake Mary. After each visit they send updates via Email as to our next appointments, labs, etc. They also let us come in together when we do come into the office.

I began seeing Dr. Constant last year with the recommendation by a friend. His office is located in…read morethe Carr building off of Executive Center Drive nearby Colonial and Maguire. While the office itself is fairly large and on both occasions I've seen a few folks waiting, patients are brought back fairly quickly. The nurse I've seen twice is personable yet professional. Dr. Constant is incredibly thorough, organized and has a great "bed-side manner. He made knowledge pertaining to my thyroid highly accessible to me without ever being condescending. While he is working with a patient, he has someone in the exam room transcribing for him. I believe this allows him to spend more time addressing patient concerns as opposed to documenting. I would highly recommend Dr. Constant for care of your endocrine system.

Normally I wouldn't down vote a doctor but this is a special case. My appointment was cancelled…read morelast year due the global pandemic. I would have loved to have come in but I never got notified about this place being open. I came back recently due to their REFUSAL to refill my insulin. They refused to fill my insulin to force me to come in when they hadn't attempted to reschedule my appointment when they reopened! When they refused to refill my insulin I went to make an appointment and it was schedule 7 weeks later. I had to buy my insulin on the open market even though I had health insurance. I was most frustrated because if they had simply told me they were open I would have been in. Do they forget that nearly everyone has phones? They certainly knew I had a phone due to their prior pandemic reminders, and their text message asking me to confirm my appointment earlier today. Did something happen to create an atmosphere of apathy here? Is there some new research that says denying diabetics insulin is helpful? Is denying diabetics insulin the most efficient way to contact their patients? If you're a diabetic with a predictable life then this might be the place for you. But if your life is chaotic I would recommend going to doctor who swore an oath to do no harm. They get two stars because they've done good work in the past. I wish they'd return to their previous quality