Let me start out by saying that I am a huge fan of Sushi. I consider myself very well-versed when it comes to Sushi both as a food and culture. I should be, I was a waiter/sushi helper for 5 years. Although I have since moved on career-wise, I still remember how the business works.
Now to the review... My wife was excited to take me here after purchasing a Groupon deal a few weeks ago. Tonight we finally found the time to make the 20 mile drive there with our 13 month old son. I also have to include the fact that my wife is 9 weeks pregnant and there are very few types of food that she can keep down. As you probably guessed, sushi is one of them. Don't worry, strictly the cooked stuff with the masago on the side for me.
Fast forward to our arriving and sitting down, we informed our waitress of the Groupon we intended to use. My wife told her that she purchased the dinner for four deal. The waitress had no clue how Groupon worked so she had to ask the Sushi chef. This is when everything started going downhill. I overheard the rudeman (opposite of gentleman) tell her that the deal was only for a party of 4. He said that he cannot and will not honor the Groupon because all we had was two and a baby and the baby does not count. Mind you, my son loves California rolls. But he's not a person, so he does not count right? Needless to say, I was steamed. Lucky for rudeman, I am a more patient guy around my son.
When the waitress told us that the Groupon can only be used for a party of 4, my wife tried to find where it stated that to no avail. We asked to see the rules if possible so that we could at least try and get a refund for our purchase. My wife and I intended to just order our food and get a refund through Groupon because Yorokobi would not honor it. No problem right? WRONG! The Sushi chef never showed us the rules. When I approached him to let him know that we will just order and get a refund for our Groupon later, he went on an extremely rude rant. I'm quoting from memory, but here goes:
Me: We'll just order and get a refund for the Groupon
Chef: Alright. I just can't give you guys the dinner for 4 deal because it's against our rules and you only have 2 people with you. It's meant to bring new customers in here to sample our food and come back again if they end up liking it. I can't just give 2 people a meal for 4 (4 rolls and noodles). We don't make any money from Groupons.
My Wife: I just remember her being mad and saying he's rude
Me: Look, we had no idea that we couldn't use the Groupon with 2 people. We did in fact invite our family, but they declined so we decided to come ourselves. This was not a huge deal for us. We just wanted a simple explanation and that's it.
Me to waitress: Sorry, but we are leaving. We will not eat here nor will we come back. The chef was very rude and you guys just lost what could have been very loyal customers as we are huge sushi lovers.
So there you have it... ABSOLUTELY DISGUSTING ATTITUDE FROM THE SUSHI CHEF. Had I not been with my pregnant wife and baby son, I would have given that chef a good tongue lashing in front of all his customers. If you guys decide to go to this place even after my review, watch out for the White blonde male chef. No, I'm not trying to be racist. I don't know how many chefs this place has nor do I know who owns it. A rude White blonde male Sushi chef is the best I can do for a description. Consider yourselves warned. You want to know of great sushi places around Metro Detroit? Read my other reviews.
By the way, the "not making money off Groupon" excuse is a load of B.S. They lose some profit, but definitely break even at the least. Reference my work experience above if you want to know how I know this. It is a moot point anyway. Don't put up a Groupon deal if you are going to act like a total dickhead about it. Sorry for the profanity guys, but seriously, the only other descriptive words that I can think of are very profane.
If anyone from Yorokobi is reading this, especially the RUDE CHEF, take a look at my other reviews. You'll see a couple of Sushi restaurants that treat their customers right and have great food to boot. Too bad I never got to taste yours. Not like it matters. I don't care how good your food is if your attitude is equally disgusting.
By the way, we drove about 10 miles to one of our favorite sushi bars right after this. Told you we love our sushi. read more