I have probably spent hours of my life queuing in this bank. They have 4 counters but at most 2 are…read moreopen so go on a lunchtime or even an afternoon and expect to wait ages. When you get to the counter (eventually!) the rest of the queue can hear your conversation so it is not private at all unlike the one in Middlesbrough where the queue is further away but as this branch is so small everyone is right behind you. The staff are all different, a couple of really nice ones and a few that look annoyed to be serving you. It is also quite dark in here.

Natwest Bank is fitted out to a high standard and the building they are in looks like an old pub…read more The staff are friendly and helpful.

My company has an account at this branch but most of our use is via internet banking these days…read morewhich is probably a good thing. There are helpful people within this branch, they are just rather hard to find and actually keep hold of! The building itself is pretty old but easy to access being right in the centre of town and all on one level. There are cash machines both inside and out so if you are using them during opening hours and are worried about taking money out you can at least put it away in a purse/wallet before you leave and feel a bit more secure. The red sofas in the reception area could do with being replaced though as they haven't stood up to the wear and tear!

This small branch of Barclays is open on Saturdays which is useful…read more They have a cash-point outside but parking is very limited so, if you're in a car, it's not so easy to stop and grab cash quickly. The staff are always polite and it always looks tidy inside. I've never had to queue here so even when I drop my quick payment envelopes off I can hand them directly to the staff behind the counter. As an account provider I wouldn't recommend Barclays but, as a branch, this is one of the better ones.

I am a Barclays savings account customer so this means I have to visit this branch quite often to…read morepay in amounts I wish to save. This branch is right next to Bells in town and very convenient. There is a cash machine outside. Unlike Natwest I find that a suitable number of desks are open and the queues move very quickly. The girls are polite and helpful. There is also a selection of free pens available! If their interest rates were better I'd move to them for my current account too! Overall this is a great bank with good customer service.

Closing the branch . Couldn't care less about smaller savers . Teller sitting doing nothing…read morewouldn't take my Barclay card payment .told me to use automated teller .At 80 some people can not do that .

There's often a queue for the counter services here and, even if they don't look busy, you usually…read morehave to make an appointment with the advisers and come back another day (although if you insist they will make a same day appointment). They're nearly always running late for appointments though. It's not open on Saturdays and has sometimes been closed when it should've been open. The advisers have made several mistakes on my account at this branch so I avoid it at all costs. I personally don't recommend Barclays as an account provider and I certainly don't recommend going to this branch.

I don't actually bank with Natwest but have often been inside this branch with a friend…read more There is always a queue for the counter service so give yourself plenty of time to visit. There's is usually a shorter queue for the help desk and the staff are always really helpful. They have private rooms for discussing your account in confidence or if you need to sort your overdraft, loan etc. Their 'quick pay' service is a small postbox on the wall and not very secure in my opinion. There are cash points inside as well as outside; the outside ones are usually quite busy. Overall, it's clean and tidy inside with friendly staff, it's just the queues that let it down.

I really don't think this branch of natwest is suitable for the amount of people that use it,…read morewhenever I go in there is always a queue right up to the door, which means that if you need something from the cash counter, you're in for a long wait as they don't often have many staff on, which surprises me as there always seems to be lots milling about the place, just not on the tills. On the upside whenever I go in, despite the wait the customer service is always excellent, and very rarely need to wait for an issue with my account to be resolved. They have 2 cash machines in the branch, which is useful because often the ones in the wall outside are being used by people who don't actually bank with natwest, so they rarely use the ones inside and they usually have little or no queue.