I met with Joe Menna, and his commitment to quality is reassuring…read more The countertops in his showroom art terrific. Overall, heads and shoulders over the other contractors my wife and I have met.

My job was a small laundry room makeover to allow for a wine fridge and extra storage. I worked…read morewith the designer and when presented the cost I was shocked. The designer was later let go/or quit and then my experience became worse. Cabinet sizes were wrong and cabinet style were wrong. They never checked the blueprint to get the right cabinets installed. Communication with the owner, Joe, was awful. He was basically yelling at me about the timing of finishing install. it was a HUGE cluster that should've taken 2 weeks instead it was 2 months. The bookkeeper kept hounding me for payment and I had to keep telling her that I wasn't going to pay anymore towards the project until it was finished. The installer(s) didn't;t clean-up after themselves, either Lack of professionalism , Bullying and high costs should be enough to keep anyone from using them.

Gary is an owner/operator that takes the work he leaves behind personally. When someone takes…read moretheir work personally, the end result is normally beyond expectations. His attention to detail is very good, he's extremely price competitive, and makes assurances that his staff provides the same quality of work. We've had numerous walls painted, popcorn ceiling removed and refinished, and won't hesitate when our next project comes around. We have a real fixer-upper, so there will be many more. He's also capable of drywall repair, removal, and replacement work, which is also on our list. A sign of good workmanship is the quality of the joint taping. His crew's work was very good, and cannot say there is much room for improvement. I would not hesitate to recommend Gary to others.

Overall a bad experience…read more We chose Commercial Residential Aluminum (CRA) for positive experience 10 years ago, with good CRA lanai cage still on our property. But this lanai extension and patio paver project was poorly managed administratively. This caused us issues and extra work/cost. The project was slow to finalize contract taking weeks; review delayed as CRA has e-mail domain issues; needed to correct several errors they made. Coordination for the patio paver work was weak. We had to direct obvious items ourselves, including connecting / continuing existing drainage (that was part of contract) and removing/reconnecting obsolete drain pipes; (all part of contract). Most concerning, CRA ordered the wrong pavers: initially attempted to place that blame to us, and only acknowledged the mistake when proven otherwise, our grey color choice in writing twice. This color issue finding occurred on paver installation day - 3 weeks into the project. We were told correcting the paver color would delay the project another 3-4 weeks for new paver delivery (an unknown). This was rough to hear after the job had already been put on hold by CRA merely because we asked to be included in any cost change requests. Trust in how they'd treat us now was low. CRA putting our job on hold caused distrust. Left us little choice but to proceed under pressure with the wrong color material. (I.e. Duress; wrong decision!) There was also no meaningful accountability for this paver error. We incurred significant out-of-pocket costs for trying to fix their error by staining, sealing, and the labor to correct the pavers. No compensation or acknowledgment was provided in the end. CRA denied helping or paying the labor needed to do the project (that's the real cost). But glibly advised they'd pay for the bottle of stain. These communications have been awkward to say the least. To elaborate on CRA change-order handling: Our project was paused for a week (put "on hold" by the office manager until we Docusigned agreement to pay) solely because we justifiably requested to be included in any change order discussions / cost increases and receive proper documentation. They states ours is a "retail job" and we did not warrant being included; charged an additional $450 related to the footer digging / stump hole filling work that was double billing. Disappointing because prior guidance from CRA was that the trench could remain as-is. We had already a paid other contractors for this added work so did pay double. We asked for a copy of that $450 invoice or payment of that invoice. They denied providing it to us which is suspect. The final bill has been sent to us by CRA with out this. Paver install was via a subcontractor too I found issues with footer to paver connections that would have caused large delays if not seen. Later undercut landings I had to repair myself. We waited for a week for the paver team to finish the sanding pavers (it took 45 only minutes); but this delay negatively impacted other work we tried to accomplish such as the color issue - not allowing us to get labor help. To their credit, the aluminum cage installation itself was well done - final inspection quality was lacking. It required follow-up work was done well. DO FULL INSPECTIONS! Overall, this project involved poor communication, lack of coordination, and questionable billing practices. Operationally the team did follow through swiftly to address the inspection concerns and minor issues observed after job completion and we appreciated that very much. Not the level of professionalism we expected. Rating 2 is based on not trusting the company, being boxed in by CRA on decisions that we ultimately regretted. It should be a 1. But the ops team tried hard. Final: CRA just wanted their money. HOW they operated seemed less important than getting STUFF DONE. Photos : tan pavers vs requested charcoal grey. cage install with dyed pavers (first of several tries to fix ourselves). door kick panel popped open. Inspection findings.

We recently used CRA to complete our lanai extension. These people were great from start to…read morefinish.They are professional, respectful and friendly. They explained the process thoroughly and made sure we were comfortable.We would like to thank Scott, Holly,Josh, Tito's crew and everybody else involved in the completion of our lanai. We are very satisfied with their service and products.

we now have the eighth repair to my roof after their installation…read more This is ridiculous. I will never use those guys again. I recommend stay away.

James...perhaps you would like this POS to meet with you?…read moreHeres the deal with the work done...Storm roofing had 3 or 4 different crews working on my Roof Nails left in yard, had to have a Tetus shot from stepping on one and additionally had to replace 2 tractor tires from 3 or 4 picked up in each. While removing tiles pool equipment was damaged (didn't know till I went out at night and looked why my pump wasn't working. Pool screens ripped. want more??? Glad to meet in person and provide you with receipts of corrective repairs over the years.

I've used Lisa and Mark for various projects in multiple locations - THE BEST! Professional crew…read more So willing to work with you on what you need. I would absolutely recommend them for whatever project you need! Paint, plumbing, electrical work and more - Their services and pricing can't be beat!

We just purchased a home in Sarasota and wanted to get it painted and tiled before we moved in. We…read morewere lucky enough to get a recommendation for Smith Remodeling from our realtor. We gave Lisa and Mark a four week window to paint the entire home and tile about half the floor. They arrived on the day that they committed to and finished a little sooner than their original projection. The work that they did was outstanding. They have a drive for quality that is rare in the world today and a team that executes on that focus. Their team is not only capable but also friendly. They have the right balance of urgency and pride in their work. We were fortune to find Lisa and Mark. They have a great team that produces quality results on time and at a reasonable price. I would use them again in an instant and have already recommended them to friends.

We decided to have our ENTIRE house tiled with wood plank tile (2,200 Sq Ft.) and new baseboards…read morebetween the Thanksgiving and Christmas holidays while we were living in it with all of our furniture, etc. After carefully reviewing all of our Tile Company options, we decided on using Fairfax Floors. When we arrived at their showroom in Sarasota they were knowledgeable, friendly, and had a vast selection to choose from. Very competitive pricing too. The installers were gracious and very respectful during the entire 4 weeks they were in our home. The floors look beautiful. May I recommend that you think twice however, living in your home if you decide to tile the entire home. There is no way around it being disruptive. Better Project Planning on their part for the size of the job and the order of which rooms to tile and lay baseboard would have earned them a 5 star. We are very happy with Fairfax Floors.

Conor was our sales rep and he went above and beyond- he came to our house after I got off work…read morebecause I work late (thank you conor) and dropped off samples. Once we picked the flooring we liked he even drove the baseboards out to me so I could sand and paint them prior to install. You don't get that kind of service anywhere else. Conor was in touch with me all day to ensure I was happy with their progress. They even worked hard to get them to install on a weekend since I work min-fri i healthcare and there is no flexibility with my schedule. Now here is where I want to brag the most Their installers- WOW- We want to give a big shoutout to Fransisco, Franklin and a third third gentleman I forgot his name. Their product is great we went with the aqua shield Barnwood luxury vinyl plank but it's about the installers who do the real work. These guys had such attention to detail, they removed the current trim on my cabinets laid the floor down and then put the trim back up. They even removed our toilets so the flooring was seamless. I cannot recommend this company any more than I am right now. We will be using them in the future to do our stairs and laundry room and I will be requesting those three gentlemen again. You can tell they work together very well I could hear them all day laughing and talking. It takes a lot to impress me and I did not have one time where I felt that they were doing below average work. These three gentlemen did above average and I am the attention to detail person and they impressed me. Conor and Steve at fairfax make sure to recognize your three installers as they upheld your product and came through!