So far, we've been completely impressed! We're in the middle of a flooring project & Sanvor has…read morebeen prompt, courteous & very professional! We highly recommend superior Flooring

From the owner: Mobile Design Studio Servicing West Michigan. Choose…read moreSuperior Flooring for professional flooring services, free in-home estimates, and many stylish flooring options.

Sara, the designer that we worked with was so patient with our walk to the perfect solution for our…read moresteps and large area rugs. Without her, our project would not have been done right. Our installer, Chad did an amazing job of working with a difficult carpet/with a pattern direction. Very pleased with the process from start to finish!

Just had a new kitchen floor installed. Tracy at the showroom was a delight to work with, and she…read morekept me informed at every step of the way. The demolition of the old tile floor and the installation fo the new engineered floor was done by Gary. He is a very friendly guy, and was very keen to the details. The new floor looks great. I am very pleased with the process and the final product. I will definitely consider Kiss Carpet for future flooring needs.

Jose Gomez, owner of Northern Michigan Flooring, came to our house and gave us an estimate for our…read moreflooring to be installed. He demanded a $3000 deposit and we gave it to him in February 2024. He gave a bunch of excuses of why he couldn't come and finish the job he tore our house apart and left all of the carpet that he did pull out on our front lawn and never disposed of it. He came back two times asking for more money and the second time he came back, he was told he was finished and that we wanted our money back. I did take him to court and got a civil judgment . He never paid but did tell me he got a new truck when we left the courthouse. Go figure. Do not hire this man. It appears also that he took another deposit of $2000 from somebody in September 2024 and didn't complete her carpet job either.

Very nice person and diligent with his work. Julio laid one…read moreroom and a hall of laminate flooring. And he also did some tiling touchups for me. Very good work

The people here are so helpful and friendly. They really were caring and generous. we highly…read morerecommend them!

You will not find a better selection or a better team anywhere! This shop has it all! Plus, pinball…read moremachines!!! Brock, Handsome Dan, and the whole team will make your flooring experience enjoyable and seamless.

Very knowledgeable about their rugs. Met Amir J who helped us. High quality and friendly. Great…read moreshopping experience.

From the owner: "Rugport" | Provides one of the area's largest selection of hand-knotted Modern, contemporary,…read moreantique, masterpiece, transitional and traditional oriental rugs, in Palatine Chicago Illinois, Michigan (Petoskey, and Grand Rapids) with over 60,000 square feet of rugs and 20 million dollars in inventory. At Rugport we pride ourselves on going the extra mile in customer service. Oriental Rug cleaning and restoration are some of our services done at all 3 locations."

AVOID JEFF KUHLMAN AND KUHLHAWK VENTURES OF HARBOR SPRINGS! Hired FCI of Northwest MI to replace…read morethe bedroom flooring in a recently inherited home last August. At the flooring quote, I mentioned that I was looking to have this project done due to the storm a couple of months prior. A bedroom window had broken and glass was deeply embedded in the carpet. Despite cleaning up the best I could, I mentioned the debris at both my consult and at install, which the FCI team member never indicated would be a problem (it was the whole reason I was getting my flooring replaced after all). No floor protectant was put down prior to install, which resulted in the damaged carpet being dragged directly over my living room carpet. As you can imagine, some of the super small pieces ended up transferring. Not only was property damaged due to the installer's negligence, but he didn't even finish the project in the agreed upon time frame. When the franchise owner demanded the remaining payment, I told him that the job wasn't done (and provided proof of this damage to my home). He went back and forth with me for weeks, blaming me for taking too long to communicate (I have been upfront since the beginning about this home not being my primary residence and being very busy--I was assured that it was no problem and that my schedule could be accommodated). He has done everything but take accountability, and now I have to try to hire another flooring company to clean up his mess. His business, and all mention of FCI NW MI has been scrubbed from the internet. He has stopped responding to my messages, and now his e-mails are bouncing. I'm not alleging this was a scam, per se, but Jeff obviously doesn't have what it takes to run his own business...and now I have to pay for it. Literally.

My sister and I collaborated with FCI to put new engineered hardwood floors in our mom's place…read more The catch: Mom is 80+ years old and neither of us kids live in the area! We were anxious about how the process would work and how much stress it would put on Mom. We should not have worried. The FCI team handled everything and did a great job of making Mom comfortable with the process. They were professional, clean and courteous, and the finished product is outstanding. We would not hesitate to use them again.

Have purchased half a dozen carpets and always pleased…read more Their remnants are exceptional. The service helping make a selection was always great. Installation done without a hitch.

My experience with WRC was amazing. From the first experience in the showroom and Erin showing the…read moreoptions, to her expert input and options when I asked for her opinion! We only had to wait a few days then installation was top notch.  The installers did a great job as noticed by us the home owners and the Linoleum guy we hired after the carpet was installed. The installers were kind and patient as I asked (probably 1 million) questions and gave me confident answers with the reassurance of "we got this".  When there was a slight mis-communication issue between the measurer/order/installer the hiccup was taken care of immediately and we didn't even miss a beat! We are so happy with WRC and their staff and service!