Worst shop EVER! Kept our son's prom jacket ruining his prom night.. The owner never called to give…read moreus an update and the shop looks as if its closed for good. Very Very unprofessional business! I would run Far AWAY! or learn the hard way..Like we did. SMH!

I had a dress altered at Alteration Plus, 5928 Fairfield - new location…read more They did a great job. I'm so pleased. I'll definitely go back.

My husband and I really enjoyed our experience here! The staff was all wearing a mask and the…read moresecond we stepped in the store we were greeted and immediately sized for the suit we needed and had it ordered. They were very kind, friendly and helpful! The assistant manager Jakita was VERY helpful and efficient.

My first visit was to have a pair of new pants hemmed. The person who did the measuring work could…read morehave been more customer friendly. He measured and marked the pants, and took my payment with indifference. On the day of the scheduled pickup, I was called to come in and have the pants re-marked for alteration. Sometime during the time the measurements were made and the pickup time was scheduled, the person who was actually going to hem the pants discovered what appeared to be random tailoring marks, making it impossible for her to know where to hem them. It was stated that no mark on a leg matched any mark on the other leg. When I came in to get re-measured, I was greeted well, and the gentleman who did the measuring was very considerate, asking me several questions about the occasion to which I would be wearing the pants, and while the pants were being altered, brought me a bottle of chilled water and engaged me in pleasant conversation. If not for the first visit, I would be giving this establishment a 5-star rating. Perhaps the person who I interacted with first was just having a bad day.

I came in here looking into the pricing for my machines thread holder to be fixed, got explained…read morethe price for the $99 full service "tune up"; along with the workers Mr. Nick, and another lady who sat at the parts desk, going out of their way to figure out what the spool part will run me & it's only going to be $10! But will take about 3 weeks to get here & I have a project I've been itching to do for weeks already! So Mr. Nick was great in knowing what I meant when asking for an external spool holder & grabbed me one, showed me the best way to position it. I thought I'd have to drop my machine off in order for them to order the part but they did! So I get an instant temporary fix to hold me over then the top notch full service & repair once the part comes in!!!! I've not too often left an establishment this overly excited about the service AND goods sold!!!! They seem to do everything here!!!! I love it! Will be a consistent returning customer! Always shop small y'all!!!!

As I have gotten older, I've started to realize and recognize certain truths about life, what I…read morehave left of it, and how I approach it going forward. A big truth that has been tested, proven, and then solidified, is this: I can tell you how little money I have. I can't tell you how much time I have left. Translated to a mathematical equation. Time is greater than Money And thus, time is infinitely more valuable than money. A step further than that, time is invaluable. You can never have enough of it and you can't make more of it. So, as I get older, I really, really hate wasting it. As I did with an unsuccessful venture here. It's simple, really. I wanted a few items hemmed up. I called in advance. I was quoted a price for the job. It was an agreeable price. I drove the green mile to this place. It's far. But it's worth it for the rate given over the phone. I finally arrived and entered the business. It smells as you might expect. Like yarn and wicker. No direction as to where to go or whom to approach. I just start walking. I reach the back of the building and find an older lady who seems stressed to the max. I tell her I have a few items I'd like hemmed. She first says, it'll be at least a month to six weeks before they can complete and return my items. Fine. At the price I was quoted over the phone, I guess I can wait. Whatevs. And just to confirm, I ask the lady how much per item? She quoted me ten dollars over what I was told over the phone. Per item. So, thirty dollars more than I was told over the phone. That's more than these things that I have are worth. For real. I really drove all the way out here for this? No thanks. The lady wasn't rude or anything and I'm sure they're good at what they do. I much preferred them closer in Shreve City. I just don't know how there could have been such a great miscommunication over the phone when I was very clear in the simple task I wanted to have done. So, I walked out. Not paying top dollar. Not waiting six weeks. I'll either live with baggy stuff or find someone else. And that's all fine and good. But I still can't get the smell of yarn and wicker out of my nose.

Very unprofessional service. Had to come back 3 separate times due to them losing my rank multiple…read moretimes. When I finally got my uniform the rank was sewn on wrong in multiple places. I now have to go to another alteraction spot to get it fixed. Poor quality service

Great quality and reasonable prices! They also have excellent customer service. I will definitely…read morebe returning.

Service is prompt and done correctly. Pieces have not been expensive to take in. Seamstress will be…read morehonest with you and give suggestions.

Thanks so much for fixing my sofa cushion. Seam was separating and I was so worried it couldn't be…read morerepaired. Can't even tell there was an issue. Sofa saver!

When I went the owner followed me around like I was going to walk out with the store. I bought one…read moreruler and left. This store ended up closing its doors with no notice to customers. Buyer beware he has opened up in a new location.

The service is abysmal! I took my longarm in for repair; after 7 months, I picked it up without it…read morebeing repaired. When I got home, I realized there were several missing parts: presser foot and needle, encoders, and power cord for encoders. After being assured by the owner many times that they would be mailed to me, which never happened, I now find that they are out of business. No wonder! I was told lie after lie about the part being ordered, and then about the missing parts being mailed to me. Interestingly, the part that was supposedly needed turned out NOT to be the problem. Another shop repaired it, and I had to purchase replacements for the parts that the Sewing Shop lost or misplaced! Now that they are no longer in business, at least no other customers will experience what I have experienced. No star at all for this shop!