The staff is helpful. If you have not been to their chain previously, you will be instructed on how…read moreto get your item. You are also given samples of any of the yogurt. Unfortunately, they are also a bit condescending and scold customers as if they are little children. If you fail to place any of the handles in the fully top position, the staff will lecture you. It does not matter if the handle is raised enough to stop the flow of yogurt from pouring.

We asked the staff for some water for the table .. and the staff said to us "we don't have water,…read moreyou can order drinks" I found it strange that this place doesn't offer water and that you need to order drinks if you are thirsty ..This is the first restaurant/ cafe I've been to that do not provide any water for free especially when I did already order a decent amount of dessert. That's besides the fact that the dessert was already sweet enough, and I really just wanted sine water to help wash it down. The food otherwise was decent, just didn't like the server's attitude.

I've heard this place spoken about in very high regards for many years. I knew it was about time I…read morestrapped on my big boy boots and mosey on over. The place is huge for a dessert cafe. Two levels with a large number of tables and chairs. For us it was a quiet night but I dare not imagine what it would be like with a packed house. Nothing really stuck out for me about the aesthetics of the place. The colours, artwork and architecture all just bled into the background. When it comes to dessert cafes you need it to be bold and create all the right impressions. Ordering is done at the counter. I'm surprised that a place like this doesn't have table side service. I needed a map to find the bathrooms, one second I'm walking upstairs and then I'm by the crepe counter on the ground floor... where am I?! The food is pricey but that being said the quality and quantity definitely reflects what you pay for. You won't be leaving hungry, the amount of ice cream and other flavoured yummies is just unbelievable. Between three people we spend around $100 and that's not including drinks. Speaking of drinks, we requested a jug of water and our waitress informed us that if we wanted water we'd need to buy bottled water. This is a bit harsh but chocolate and sugar makes you thirsty and the cafe wants their drinks profits. The ordered a spinach crepe ($18.90) and a NY Grilled 3 Cheeses ($8.50). The crepe was very tasty and soft, the salad that came with it had so much dressing on it that it was inedible. The NY Grilled 3 Cheese was okay, nothing to really write home about. The stars of the meal was the desserts. A 5th Ave NY and an Oreo Crepe. The 5 Ave came in a massive goblet glass, the amount of ice cream and waffle was extraordinary. The Oreo Crepe was out of this world, with rich melted white and milk chocolate and Oreo cookie dust. Was it a great dessert? You bet ya. Did anything else really stand out to us? Not really. The staff were friendly but we didn't really feel welcomed. When I notice this I always look towards the management, enough said. When I'm paying through the nose for an amazing meal, I also want an amazing experience to go with it. Come for the dessert and stay for the dessert.

I spent 2.5 weeks in Sydney visiting family and the gelato from Messina was one of the top 3 things…read moreI ate (the others were Luna Lu and homemade pavlova). First things first: the staff was incredible. We went to order two 1.5L tubs of ice cream (max of 5 flavors each) and we tried A LOT of flavors before deciding. I'm talking give or take 20 flavor samples-- and the star m staff never batted an eye. They were courteous and generous and put up with one of our group explicitly asking for a sample large enough for the three of us to share. Now the actual gelato: we got mango, raspberry, coconut lychee, pistachio, macadamia nut crunch, pear and rhubarb. The mango and macadamia were the stars for our group by far, though honorable mentions to the pistachio and pear+rhubarb. I personally thought all of them other than the mango were excellent, with the macadamia being my favorite. It was nutty and sweet with a cookie like crunch in there somewhere. Amazing. I spent my entire last week trying to get back here for more gelato and never was able to. Do yourself a favor and go out of your way to get some Messina if you're in Sydney.

After an awesome steak dinner we decided to venture down the street and check out Messina who are…read moreknown for their gelato and cakes in Sydney. That move turned out to be really really sweet. I ordered two scoops dulce de leche and hazelnut chocolate and both were delicious and at par with the quality of gelato you get to experience in Belgium and Italy. The food game in Sydney is awesome hence you are always confident no matter which place you end up in you are going to get the the highest quality of food along with service. This nice little corner gelato place had excellent options and even though I didn't try their cakes I am pretty sure those were really good too. 5 stars all the way. Parramatta the area has some really nice restaurants and if you venture out here give Messina a try.

Double waffle drizzled with milk chocolate served with strawberries and 1/2 banana on the side for…read more$20. A trio is $26. A lovely snack in between shopping. Value for $? not quite but definitely a good a treat for kids and a pregnant woman with massive cravings.

Firstly, poor customer service as my friend and I were waiting for our Berrylicious pancakes, for…read morequite some time. The strawberries tasted stale and the pancakes weren't warm. I ordered the 80's milkshake, expecting it to be served in a dine-in coffee cup or such, however I received the milkshake in a take-away cup, not properly filled and no proper explanation as to why the milkshake was not served as a dine-in drink, after asking the staff about the poor drink appeal. I expect better next time, please. If you do not have enough dine-in cups for specific drinks, stock up on extras. It ruins the atmosphere and enjoyment of the place.

I went here last year. This dessert spot is wonderful. Three main items on the menu:…read more Chocolate, Churros, and Macarons. They also have ice cream and coffee. This is the place you bring one friend or a date for quiet conversation. Outside seating is also available. I ordered an affogato coffee. It was delicious.

They may sell the nicest chocolate (debatable) but their service in the Parramatta store is…read moredeplorable. They might be nice people but they are cranky when they get busy - maybe more staff would be the answer. After dinner a few weeks ago, we had planned to have dessert at San Churro. We found that to be impossible with crowds of people at the counter and no where to sit. The staff were busy serving and their attitude leaves a lot to be desired. After waiting 15 minutes and seemingly not getting any closer to the counter, we gave up and went further down the road and had dessert at another restaurant. C'est La Vie!