My husband and I filed our 2018 taxes with Yitos Group based on a friend's recommendation, but overall I am disappointed with the experience and would not recommend.
As far as I can tell, the taxes were filed correctly, but the communication process has been difficult from the very beginning.
We were promised deadlines that were repeatedly pushed back with no notice, along with somewhat snarky email replies about being busy and having to prioritize clients. This was a red flag for me since they had agreed to review our taxes by a certain date and continued to miss the deadlines without letting us know.
Once everything was in order to e-file, Lazaro sent the tax return and tax amount due to my husband without CCing me (this happened with so many emails, in addition to getting my email wrong several times). There was no explanation about what was due or that it wasn't automatically taken from a refund or how to pay, and again, I never received this email.
We received notice from the state of California that we owed money, and when we FWDed to Yitos, Lazaro said to disregard, that he'd take a look when back from vacation and that it would all void out. Upon his return, he made it clear he spent "loooooong" hours waiting on hold with "California" and that we owe this money, that it was not an oversight on his end but that it "could be" an oversight on ours.
So... we owe money, he didn't include information about payment when he filed our taxes, he didn't send the notice to me, and his emails have been evasive, defensive, confusing, and even accusatory. I will definitely file taxes either on my own or elsewhere next time. I admit we should have thought twice about asking someone in Florida (where we moved from last year) to handle taxes in California.
Hopefully others have better luck, but this was my experience! read more