I've been living in a building ran by YHT, and they are THE worse management company to deal with. Ant time me and my neighbours have to submit a ticket to them for basic repairs, they get back to us days later and when they do send someone it takes another extra few days to repair - disrupting our schedule since we don't work from home and actually have to go to work physically. We've had to accommodate and waste our time for anything to get done. They charge us such high rent for what they call 'exceptional' service and 'high end' living but everything in here is done so cheaply. DO NOT RENT FROM YHT. read more

Absolute garbage management company. We moved in in August and have had to make a maintenance request several times a month because of how much is wrong / broken in this apartment. We even had a maintenance man blame us for something he forgot to do. I waited and stayed home from work all day yesterday for maintenance to come and I finally call him and he doesn't know what i'm talking about and says he doesn't fix ovens which is what i need looked at. edit: they also requested i take this review down read more

I recently moved into this apartment and discovered serious habitability issues immediately upon arrival. There was no electricity in the unit and a dangerous steam leak coming from the radiator, making the apartment unsafe to live in. These are basic conditions that should have been addressed before any tenant moved in. I am currently working with housing assistance and reporting the issues because apartments should meet basic safety and housing standards before being rented. Future tenants should make sure the unit is fully inspected and functioning before moving in. Really look at the properties before moving in inspect thoroughly. check all plugs and take a hair dryer with you read more

Just another person coming on here to say that this management company is the absolute worse. ZERO STARS. Don't rent with them unless you want 500+ energy bills because of their neglect with maintaining heating and cooling units. We are cold in the winter and hot in the summer, not providing us with basic needs and in direct violation of The Warranty of Habitability. Don't rent with them unless you want a waterfall in your kitchen and a nice ugly hole to go with it. I'm no plumber but pretty sure it takes more than caulk to fix a busted pipe. Speaking of caulk they won't re-caulk our kitchen or bathroom (which had none) so there is lots of mold growth, yay us. Don't rent with them unless you want a pool in your apartment when it rains, a nice 5 or 6 inches of water covering the floor. Save yourself the trouble and just find somewhere else to live I'm sure you can do better. read more

This Management is Trash !!!! Work slow never follow up This is mistake in my life to signed apartments with them. Bathroom and light everything in apartments never be fix even tell them to fix it . It been take 1 months to get done . I wish I could give them Zero star read more

YHT Management - Always say yes we will fix before you move in . But never happened . Can not be trust this Trash Management!! - Property Management Near Me - Brooklyn, New York

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I've had a great experience with all my interactions with YHT Management. Be it with my move in process, maintenance needs, renewal leases and with inquiries relating to the amenities at my building. Their communication qnd service is so professional and pleasant. They put pleasing their tenants above everything! I would definitely take another rental from YHT Management when we need to relocate. Five stars from a greatful tenant!!!! read more

This management company is ABSOLUTELY DOG SHIT. for starters we did not receive our mailkey or packageroom pin # for 2 weeks after we moved in. Even after contacting them every single day they did not help us and then gaslit us saying that they already gave us a key. Then followed up with "someone has attempted to come out twice to give you the key" and the entire time it was in a lockbox attached to the front door and they just had to give us the pin to get in it.... So they don't know where they place their property and obviously don't know how to keep records of it. P.S. their address is fake and if you try to show up to their business address it is just some apartments... like it is insane the level of unprofessionalism spewing from this company. Then I tried to get my internet set up where I was told by the 'after hours super' that he knows nothing about my apartment and they are closed today and he can't do anything for me and kept repeating he doesn't know where the key is.... Like the fact that his role in this company is so much of a joke is laughable. So I called him back and said "are you not the after hours super?" And continues to say he doesn't have the key and so I'm like call your boss and find out where it is?? And he just repeatedly calls me rude and talks over me and the. Hangs up on me! Literally insane. Anyways no matter how nice their apartments look do not rent through them. They use "Evergreen realty" when renting out their properties which is equally as sketchy. *DO NOT RENT FROM THEM UNLESS YOU WANT TO BE DEGRADED AND GASLIT BY YOUR LANDLORDS* read more

WARNING Don't trust them returning your security deposit! The first lie to keep the money: saying the new tenant hadn't paid the security deposit and had to retain mine until then. I had to find the new tenant on my own to verify the information, I had a hunch. The tenant had payed the security deposit months ago before moving in, and they were kind enough to give me proof of payment, YHT Management would have kept my money. I had to do their job so I could get what's legally mine. Afterwards it took weeks of them lying everyday saying the check was going to get sent, stalling via email. I ended up having to file a complaint to the Attorney General's Consumer Fraud Bureau and let them know so they would give me the read more

If only I could give this nasty management zero stars I gladly would. landlord and management are not providing appropriate maintenance at all, ignoring, giving fake promises, putting me in danger I have been having massive leakage through the window in my apartment and 3 times I've been send some guy with a silicone sealer( which is a joke) because the window needs full serious restoration. I have cockroaches in apartment. I have a rat in apartment NOW! when I showed the video which proves it to the guy who they call super he waves me off and says he doesn't see any problem. When I called him today 08/25 saying its a rat in apartment NOW and I need immediate help he said that he's busy and I should call management(which is closed today so I have no one to help me???) I am home alone. I broke my leg so I stuck here. due to all of that I'm literally having multiple panic attacks, drinking sedative. I had to apply for psychiatrist help! This situation getting very serious and beyond everything. I just filed a police report on them. DONT RENT FROM THEM! Video of leakage below and the rat is making horrible noice trying to find her way in from the cabinet under the sink read more

On July 15th, the planned move-in date, we were met with disappointment as we discovered the apartment in an appalling state. The floors were covered in soot, bugs infested the space, and the bathrooms were grimy with hair scattered around. Despite being assured that the apartment would be cleaned before move-in, nothing had changed when we received the keys. To add to our dismay, we discovered mold growing in the ceiling. While inspecting the basement, we encountered a wet spot on the ceiling. When we touched it, the drywall crumbled and collapsed onto the floor. Further investigation revealed mold and rot inside the pipes. We were in contact with YHT Management the entire time. Although they were responsive, we were disheartened to learn that they only intend to send over the Super, who clearly cannot handle the magnitude of this job alone. An issue of this scale requires an entire team to address the cleaning, mold removal, and repairs properly. The Super was nothing but rude to us saying he did clean and that the apartment was in a good state. I will send updates as we move in. read more

Be prepared to live in squalor--filthy, deteriorating buildings managed by YHT. They REFUSE to clean or maintain their buildings after a year of constant maintenance requests. If you ask for basic cleaning of shared spaces they say "they informed the cleaner" but nothing ever happens. Sharing photos to warn others and make sure that this will pop up if someone searches YHT. THIS IS THE CONDITIONS THEY FORCE THEIR TENANTS TO LIVE IN- soot-covered floors, dangerous spills, roaches, mold. They take advantage of good people, harassing for rent while letting their buildings rot. I pray one day New York City makes an example of these criminals- a truly evil, heartless company making their tenants ill with their unsanitary and toxic buildings. read more

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Horrible customer service. It is such a pain working with this company. when we 1st got to the apartment it wasn't cleant and there were spiders everywhere. bathroom and toilet was also quite dirty. key was no where to be found. We spent money getting the cleaning supplies and even had to spend money staying at a hotel last minute. When i informed YHT management they put a deaf ear to our issues and ignored our inconvenience and did not even bother reimbursing us for anything. Now i am having issues logging into our account and they keep telling me it is not their problem and to contact the 3rd party company and the 3rd party company informed me that they dont talk to customers directly. Aidy does not even respond to voicemails and takes forever to respond back to emails. One of the worst management companies i have worked with. Cant wait for this saga to end asap. Please dont work with this company. read more

Never again. Once my lease was over, I moved out. I talked to a representative from the company about the process and followed their instructions to a T! Alerting my roommates that I would be moving out, sending proof, and most importantly not signing the lease. Even so, they continually called my phone during the holidays asking when I was going to pay the rent. I told them I did not resign the lease and the documentation reflected that! Keep in mind, they've had the signed lease with my name not on the document. The calls didn't stop until they threatened to impact my credit and garnish my wages. Which they cannot legally do!!! They verified that I was correct and apologized for their calls. I would not recommend that anyone use this company. The amount of anxiety and harassment I went through is not something I want anyone else to experience. read more

I would give them negative stars if I could. Just trust me when I say you should absolutely never rent from these people. If I gave you all the reasons why it would be a 5 page paper read more

This company is a scam, they sit in the office all day and ignore calls from tenants when their services are not working. Do not live here if you value peace of mind read more

These ppl r slumlords. A lot of times during the Winter they turn off the heat & go on their sabbath & leave the ENTIRE building & tenants without heat. The building & the garbage are NOT properly maintained or cleaned The garbage area is very dirty & a sight for sore eyes. Sometime we enter the building in the yard looks like homeless ppl live here. The steps in the front of the building are coming apart & not properly fixed or maintained read more

I've been living in one of their rentals for about 2 years now. They're really great and very friendly. When something needs to be done in the apartment they make sure it gets done read more

DO NOT RENT FROM THEM!!!! I moved out at the end of August and my security deposit is nowhere to be found. This is one of the most unprofessional experiences I've ever had in my life. Anytime I call, it just so happens that the manager or higher up is "not there" or "not available". They have literally been giving me the run-around for months regarding my security deposit. I feel bad for any employee that has to work here because they literally have no power over anything. With my frustration I obviously wanted to raise hell but because of the poor/lack of management there was higher in the office for me to raise hell to which is alarming because how the fuck are they running a company without a manager or supervisor there at all times??? Today(October 27th) they tried to Scan my check online so I can deposit it. But the checks were absolutely useless. It didn't work because whatever they sent me wasn't a real check. Attached is the email thread where they blatantly lied to me repeatedly and if you pay attention to the dates you'd see that I've been waiting months for this check. I have not received the thing and they refused to send it via express shipping. I've never felt the need to go online and write a negative review until this experience. Because of the time zone difference I literally have to wake up at 6 am to actually speak with somebody, otherwise they don't answer and they take forever to answer their emails. I was a very good tenant and I was always on time with my payments so there is no deductions with my security deposit. This company is just cheap and lacks the proper management to actually get shit done. I would honestly love nothing more but sue them because obviously what they are doing is illegal. This company needs to be shut down. Also this has nothing to do with my security deposit but I was renting a room not an entire apartment. It was me and three other girls however at the end of August, two of us moved out. And management required the other two girls to find replacements for us or else they would get kicked out. Which is one of the dumbest things I've ever heard especially since it was a shared spaces apartment so we didn't know each other prior to moving in. They were given extremely late notice and had to scramble to find people to move in. And although I cleaned my room before I moved out the other girl did not and left her room and the worst condition I've ever seen(smell and all). I'm not sure how she was able to live there but regardless the company did not want to send a cleaning crew to clean her room prior to my other roommates having to show our rooms. Therefore one of the girls is left having to clean her super disgusting ass room so it would look good enough for another tenant to consider moving in. The moral of the story is stay away from this bum ass company. They will keep your money and stress you out. read more

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I wish I could say something positive about my experience with this management company. They are unresponsive and fail to remedy anything. Renter's I implore you to do lots of research when you begin your journey ASK the agent who the management company is BEFORE signing anything. After you obtain said information dig deeper and avoid any property affiliated with this company. This company should be prohibited from conducting business on EARTH. I leased an apartment that I never lived in and it took 3 months and an attorney to escape the grips of this decision. read more

Worst management company of all time. DO NOT RENT FROM THEM. They won't ever return your calls. You will not get your security deposit back. The do not fix anything. They blame every issue on the renter. read more

I would give this management company 0 stars if I could. I've lived in NYC for nearly a decade and I've never had a worse experience renting than with YHT management. When we moved in our apartment was trashed, dirty mops, newspaper, leaves and bugs everywhere. The light fixtures and covers were broken before we moved and the bathroom mirror was rusted and brown - we requested these issues to be fixed multiple times and were ignored. Even months later management is incompetent and rude. DO NOT rent from this company. I wish I could terminate my lease early just so I didn't have to deal with them. Rent with anyone else on the city!! read more

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RUN!!!! Move in date was 10/01/2018 it's not 10/07/2018 and my family and I are still not able to move in due to black mold!!! Hired an attorney to obtain my funds and break the lease! Complaint with 311 and still work as not commenced on the apartment. However contractor buckets of paint and plaster along with Sheetrock are in my basement.... even though my move in date has passed and they had time to rectify any issues before renting the apartment as it was vacant for over 30 days. Calling the emergency number is useless..... run,sprint away for this company. This is the worse experience I've ever encountered with a management company. Will keep posted as how this plays out. Part 2: Day 11 - still not in my apartment and mold has spread. There is no YHT Management Office at 230 Roebling Street, Brooklyn NY, The lockbox to the apartment did not open for me to leave the keys. The field supervisor Koby was to pick them up from my work.... didn't happen. Went to 320 Roebling street to hand deliver the keys to Malky the building maintenance manager; however, there's no office for YHT management at 320 Roebling!!!! Only a mail box office. Malky then calls " John" to coordinate drop off of the keys. "John" confirms to me his name isn't "John" and the sweeper in the store confirms that YHT management does this to everyone. "John" also confirms that he will place the key in YHT management mailbox. Malky not realizing I can still her laughs about the whole situation with her colleagues. I made her aware with some colorful language that I hear the laughing and convo where she tries to play me for a fool. These people think it's a joke that I'm without a decent apartment. The only time they showed any concern is upon receiving a email/ letter from the attorney. I advise urban pads and all realtors to stay clear of YHT Management UPDATE November 6th, my family and I have not moved in and at this point seeking a refund of monies paid. They have not provided an air quality report and the excuse was Enviro Cleaning did not obtain enough samples. They have not even provided a report from Enviro Cleaning based on observation. It's apparent that this willend in court or I'll have to move in and live rent free to recoup lost monies ( out an additional $6000 over this matter November 11, removed my belongings and will be picking up my refund on November 12. They did remove the mold and acrylic clean the apartment but this whole experience was very disappointing. read more

If Yelp had 0 stars, this would apply to this management. They also deserve a huge lawsuit. NEVER EVER, rent an apt from this management. They go by two names, one is YHT management and the other is B&H management, yet they are the same entity. I believe it is how they get away with the things that they do and also as no one has held them accountable. We were without heat/ac for the entire year that we lived there, with over 12 visits from incompetent maintenance workers, half of them never showed up or even qualified (consistently taking time off of work from our end) and ultimately we hired our own at our expense, making us aware the entire unit needed to be replace. We conveyed this knowledge to management and for whatever reason continued to send maintenance workers to evaluate the units all over again. By this point, we stopped payments on all rental checks(firstly I believe it is odd for a management company to request 12 months of post dated checks), as there is a thing as Tenant Rights which I believe they are not well versed in or maybe they are but it comes out from their hole out of their ass. Because of the extreme hot and humid summer we had this year, plus our bedroom was/is downstairs(which originally used to be a basement that they converted to a bedroom and didn't implement a vapor barrier) it created the proper breeding ground for black mold. It became insidious leaving property damage, to all of our luggage's, mattress, clothing, shoes. I became ill from it and was bedridden for a week and our dogs began getting sick vomiting/diarrhea. We notified management, AGAIN, and AGAIN and AGAIN, their only response " Did you notified maintenance?' They must be trippin!!! Currently, our lawyer is handling it, as we refuse to have anymore communication with them and they will not get one single penny from us. As a Brooklyn/South Bronx native, we don't play! This management is a scam, thief, unprofessional and EXTREMELY incompetent, they are very consistent in that field. DO NOT RENT FROM THIS COMPANY!!!! read more

I don't give a lot of 1-star reviews but this place is truly awful and the worst management company I've had since moving to NY for nearly 10 years (time flies). My roommates and I signed a lease in Bushwick and right from the get-go we were lied to since we were promised an entertainment/hook up in the basement. After much debate and signing our lease they said, too bad. Ok fine. We get over it but after our lease ends, we leave the place in decent shape. Not perfect but definitely not trashed. They gave us about 2/3 of our deposit back....odd ok maybe something odd happened, just tell us. We get no word because since their rep was on vacation. So a month later she apologizes and will "look into it," we go back and forth a number of times and she gets back and says the landlord cant provide documentation or reason on why we had those charges. Garbage. Stay away. read more

Their address is WRONG! There is NO office at 320 Roebling St., only an apartment. Buzzing that door will just get you some very annoyed residents, since apparently this happens all the time. read more

YHT is very prompt at responding to maintenance requests.

Some of the laziest landlords around. Don't fix anything, never respond to calls or emails, and once you move out they'll make you jump through hoops trying to get your security deposit back from them. I moved out in August and still haven't gotten my money back and have to mass call to get one of the idiots to answer the phone. read more

This company has made our living situation extremely difficult. When we moved in the apartment was in bad shape, and they have been slow to fix things. They have refused to deal with certain maintenance requests, which is driving up our electric bill. I wish I had looked them up before renting, honestly. DO NOT RENT FROM THESE PEOPLE read more

If I can save one person the nightmare of dealing with this company than the last two years of frustration will be worth it. To be clear, it should only have been a year and a half, but they have yet to return our security deposit three months after the end of the lease, and continue to dodge our calls and emails. But let's start at the beginning. The apartment was newly renovated and cheaply so. Misaligned cabinets tore off molding if opened more than a half inch, outlets installed improperly, and the electronic lock on the front door never worked. We sent multiple requests over the course of the year to have the lock fixed, replaced, anything. Every time the ticket was closed with absolutely no-one coming to do anything about it. When we contacted management, we were given the run-around. The door got so bad that when the realtors began showing the apartment at the end of the lease, we were told we supplied them with the wrong code. Nope, that's just your insistent incompetence YHT. Almost monthly we recieved erroneous emails about late rent, which were immediately revoked because of a mix up on their end. We recieved a late payment warning a month after moving out of the apartment. Our buildings front door was broken into, multiple packages were opened and stolen, and YHT never contacted us about it, we just had to find out from the neighbors. At no point since beginning to deal with them have I gotten clear communication from management, especially now that they owe all of us our security deposits back (apartment was left in good condition and cleaned before moving out). We should have recieved it about two months ago, and have spent the entire month of August getting the run around. Emails aren't being answered, phone calls are not being returned or picked up. We will be contacting them via lawyer at the end of the week if they do not send the checks out. I've been looking forward to not having to deal with them anymore for over a year now and I hope that happens soon. Please do yourself a favor, even if you think the apartment is nice, find another company. read more

Not sure why YHT Management has these kinds of reviews. My roommate and I are going on our third year with them and we've never had a problem. If something goes wrong, they're very attentive and address the problem immediately. The communication we've experienced with the entire staff has always been polite and professional. We're looking forward to another year with them and hopefully more in the future. read more

I have to admit, when I first moved in I wasn't sure about YHT. The condition my apt was left in was terrible. But I think it was the realtor who was showing the place. We've had some bumps in the road but they have been very attentive and quick to respond when there is a problem. Chaya is the go to person there. If you have a problem she will get it done read more

I am super satisfied with YHT Management. They always react immediately, they are really friendly and make an effort to help and solve maintenance questions fast. read more

I would like to update that this management continues to be absolutely terrible. I loved the new apartment but now I am working to see if there is anyway to break my lease. I wish I could give them negative stars. For starters, yes, my lease said 9/1 was my move in date. But Chaya called me on Aug 27 saying I could move in. Therefore I moved all my belongings from PA to NY, I even stayed in the apartment one night, illegally not knowing that permits were not approved yet. I was then told I needed to stay in a hotel, which I did and was told I would be reimbursed for it. I never once was told I would need to provide a receipt to be reimbursed, so I did not have one and now they are refusing to give it to me. In addition, many of my tenants have had issues with AC not working, hot water not working and we all agree communication by this management is horrendous. More recently, my apartment had a massive leak in it. This leak damaged, probably more than $500 worth of personal belongings, including every single book I own. This leak caused part of the ceiling to cave in. The leak was there for 3 days before it was fixed. This was due to poor welding in the new building (these are the exact words from the contractor). The hole in the ceiling has now been there for two weeks. I did not know insulation was falling from the ceiling and my dog ate it while I was not home. This caused him to become very very sick and I needed to take him to the ER. When I brought this up with management they said this was " best case scenario" when moving into a new building. So from my understanding their best case scenario is your loved one getting extremely sick. Pathetic! I was told that my leak would be fixed on Tuesday so I made arrangement for my dog and I to not be home. By the time we got home nothing was fixed. The management never reached out to me to tell me this wasn't going to get fixed. They said it was because the contractor had a "family emergency". When I saw the contractor on Thursday, he stated that there was no family emergency and that the management actually didn't contact him until Wednesday ( a week and a half after the leak happened). They lied to my face about this, so I would not be surprised if they have done so before, to myself and other tenants and have no doubt they will continue to do so in the future. This management is a LOT of talk and no action to prove that they care. I have requested to speak to their manager probably 10 times over the last few weeks and they refuse to put me through, probably because they know how terrible they are. It's cute they try to defend themselves, but every time they do so their words do not match their actions and it's getting really sad at this point. Tenants in the building have a group meet up and no one has had anything positive to say about management so I know it is not me. read more

This is my new management company for a new building in bushwick. They have been very responsive and communicative, and have addressed all of my needs since moving here about 2 weeks ago. The apartment is completely brand new and everything works. I've had no problems with them at all, and if they made a mistake and there needs to be something corrected, they address it right away to fix it. read more

Well, I've lived in this building owned by YHT for a bit over a year now, and they are, without exaggeration, the worst business I've ever dealt with. Ever. In my life. The apartment is big and has nice features for the price, and to their credit, the people at YHT are reasonably quick to answer emails about issues, but that's where my compliments are going to end. Most of the issues stem from the fact that they use supers that don't live in the buildings and are some of the stupidest people I've ever met, combined with their shoddy, cheap construction work that breaks after not much time and not much use. The horror stories I've had with these people are numerous, so I'm just going to run through the laundry list of issues and how they've dealt with them: Washer and dryer worked at first, then broke down soon after we moved in. It was LITERALLY A YEAR of going back and forth with them, after a mix of incompetence and ignoring us before they finally replaced them. We had a roach problem in our kitchen and a bedroom. Took about two months to solve between the super and finally sending an actual exterminator (the super has never been able to solve any of our problems on his own, and always came thoroughly unprepared for the job). Our hot water heater broke and a pipe needed to be replaced. Took about 2 weeks to get it fixed, only because we kept calling and screaming at them to get someone over here. Would have taken longer if we hadn't. Faulty piping beneath the washer/dryer lead to water leaking through down to my roommate's bedroom. Fixed when they hooked up the new washer (over a year). Gas leak from the stove. We called Nat. Grid and they shut it off and told us YHT legally had 2 days to fix it. They took about 6. Go figure. We now have some mystery problem with the electrical circuit going to the two bottom bedrooms. The power shuts off when we're using any amount of electricity. I've begged them to just send an electrician and not the super, but alas, they've said the super is coming like 4 separate times over the past 2 weeks, and he's had a different excuse each time as to why he never showed up. tl;dr don't rent from BH Management or YHT Management. If you see either of those names on a contract, run in the opposite direction. read more

Writing here with an update: If I could give negative stars, I would. I've just returned from a week away on a red eye flight to find the pipes in my bathroom are frozen. No sink, no shower, no toilet. I called the after-hours super who answered and said they would come by later today. Well, after 20 follow-up calls that went unanswered and several emails they finally stopped by and are refusing to call a plumber to unfreeze the pipes. I was told by the head of maintenance, Mr. Deutch, that I need to be patient and wait for the pipes to heat up. It is currently 17 degrees and isn't predicted to be over freezing for the next week. (Mr. Deutch charmingly told me to wait for the pipes to "worm up" and refused to let the super who actually came to check on the problem do any work.) I called a plumber who told me that the pipes will not heat up on their own and that they would need to run special equipment to heat up the pipes and get the water flowing again. Mr. Deutch told me to turn on the kitchen faucet, which apparently has separate pipes, turn up the heat and wait it out. When I told him I would call a plumber to fix the problem and take it out of my rent, he proceeded to scream at me on the phone and say that they wouldn't cover the cost. I've now filed a maintenance complaint to 311. Mr. Deutch shouted over the phone, "the city won't help you, I've done this many times before. I'd gladly see you in court!" Bottom line: avoid any building managed by YHT like the plague. They are a bunch of incompetent crooks with nothing but contempt for their tenants. Egregiously unprofessional, unscrupulous and bad at their jobs. read more

This management company is a nightmare. I cannot stress to you enough how much more difficult your life will become if you sign onto ANY lease for any building this company manages. I kid you not, I am living with black mold in my apartment. I have no heat, and we are currently in the middle of a polar vortex. I filed multiple maintenance requests and have received ONE response giving me a phone number of a DIFFERENT GUY TO CALL. Instead of fixing the problems themselves or calling the guy themselves because that is their JOB! Terrible. Truly terrible. read more

Worst management company I've had in my 15 years in Brooklyn. Quick to charge late fees, even BEFORE they are legally allowed to, per a binding lease, and slow to fix problems even when legally required to do so. You may have no water in your apartment and they won't even respond to maintenance requests. If you're looking at a place managed by YHT, keep looking. read more

RUN! RUN FAST AWAY! This has to be the worst management company ever. Took a month to fix hot water problem that they did not compensate anyone for. Took three months to get nesting birds out of the roof (which they still have to paint over the ceiling the removed). Took four months and counting to fix water damage that turned into a full on leak in the ceiling of one of the bedrooms that has ruined many personal items. In order to get things fixed or get a response from management, you have to contact them multiple times and cc everyone you have had contact with at the company. Packages get stolen, trash always overflowing. Has had numerous sanitation violations as a result. I could not be any more serious, stay far away from this company. read more

Worst people I have ever dealt with. We had no water for over a week because the pipes froze because the building is old and poorly insulated. They were unresponsive during this time and just told us to wait it out. Furthermore, they refused to provide any reimbursement. Highly recommend avoiding these companies at all costs. read more