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    YF Logistics

    1.7 (153 reviews)
    Open 9:30 am - 5:00 pm

    Services - YF Logistics

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    Damaged dishwasher - The image shows a dishwasher with a dented or damaged front panel, resting on a cardboard and foam base on a brown tiled floor. The dishwasher appears to be in a repair or delivery context, with protective packaging materials underneath. The setting is indoors or in a commercial space, with no other objects or people visible.
    Charles B.

    First, the good. Appliances Connection was able to get the high end Miele dishwasher I wanted faster than any other company. Sadly, that's the extent of the good. I waited several months for my delivery, and when the dishwasher came, it was very badly damaged, like it fell off the back of a truck. The dishwasher also arrived in a very suspicious looking box, which led me to believe that they attempted to sell me a used unit, which they knew was damaged. The delivery company that Appliances Connection uses, YF Logistics, is a nightmare, and worthy of its own review. Suffice to say, they have awful communication, don't show up when then say, and give very bad service. More on that below. After my first attempted delivery, which came damaged, I had to put in a new order, and again waited several months. I finally received a delivery date, and on that day, for which I took off from work, YF Logistics never showed up and I didn't even get a phone call. Because the delivery was scheduled for Saturday, there was no one I could call myself. On that following Monday, I called Appliances Connection and YF Logistics to ask what happened. I didn't get a clear answer, and was told that they would reschedule for delivery "in a week or so." Two weeks later, they rescheduled and again I took the day off from work (Friday this time). Friday came and went, and YF Logistics didn't deliver. Appliances Connection was unhelpful. Thankfully, this time I did get a phone call from YF Logistics, though it was well after the delivery window. Another day off wasted and not even an apology from Appliances Connection or YF Logistics. The call told me that they would come the next day (Saturday), which they did, though it further inconvenienced me. On the ultimate delivery day, the driver came and brought the dishwasher into my home. I am glad that this time it was undamaged. The driver, however, told me that they forgot the dishwasher connection kit, which was part of my invoice. The driver asked to use my bathroom, and made quite a mess in there. That was the first clean up project that I had then had. In the driver's attempt to install the dishwasher (without the proper kit), he damaged my kitchen cabinets. He ripped the paneling under my sink off, and he broke the molding around the dishwasher. This was the second clean up project. After he finally left, with the dishwasher improperly installed, I contacted Appliances Connection. They took over a week to respond to me, and offered to ship me the dishwasher connection kit so that I--on my own--can have the dishwasher properly installed. I learned my lesson here. Appliances Connection may be able to get products in faster than others, but their customer service is ABYSMAL, and their partner YF Logistics is HORRENDOUS. I should have waited longer and gone with a local, reputable company. I am posting this so that others might learn from my negative experience.

    A stainless steel refrigerator with double doors and a bottom freezer drawer is positioned in a kitchen setting. The refrigerator has long, curved handles on the doors and a note attached with black tape on the upper left door. The surrounding area includes a stove with control knobs and a partial view of kitchen shelves with various items. The floor is wooden, and the refrigerator appears to be a standard household appliance.

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    Thanks to Santiago Di Santo, I was able to get the correct plug for my dryer! He was very patient with me and very professional!

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    Page 1 of 4

    Ask the Community - YF Logistics

    Review Highlights - YF Logistics

    Recently I'm purchase Frigidaire chest freezer from appliance connect, thank you for santiago helping me solve issues.

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    Craters & Freighters - Our new box truck!

    Craters & Freighters

    (11 reviews)

    literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.

    These guys rock!!! They are amazing. They just moved my stuff from NYC to Seattle and they did it…read morebetter and faster than expected. Everything arrived in EXCELLENT condition. They went above and beyond. I JUST unpacked my crate with the paintings that prompted me to use them over a regular mover in the first place and I can't overstate how much care went into packing them. They went the extra mile. Even the guy who delivered the pallets to me in Seattle said he could tell true professionals prepared my shipment. I wish someone had written a review on Yelp! before I found them, it would have put my mind at ease but I really had nothing to worry about. They were quick. I found out I had to move across country 2 days before Thanksgiving! The guy who first took my call was polite and followed up several times to help make sure I could start moving ASAP after the holiday. Then the guys who picked up my stuff were true professionals. Watching them pack my stuff for transport to the warehouse was a thing of beauty. And they were just nice guys on top of it all. Then the guys dealing with my paperwork and the timing of my delivery were equally as nice. I had to store my stuff for a fuzzy amount of time because of problems nailing down a move-in date in Seattle. It was not a problem, even though it was the holiday. My move in date got moved up so they had to trigger my move a week or two early, and they timed it perfectly to the day! I could not move in until a Saturday, they had my stuff in Seattle by the first Monday after I was allowed in my apartment!! (They did this perfect timing miracle starting my shipment the Friday before Christmas and seeing it go across country during the New Years holiday!! They kept me in the loop. They were clear about the storage charges and even gave me a courtesy call before charging my card, even though I knew it was coming. If I ever move back east, I want these guys to take care of my move. Thank you!!!!! Thank you!!!!! Thank you!!!!!

    YF Logistics - shipping_centers - Updated May 2026

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