This agency is the worst bunch a yahoos trying to run a business. I will never rent through them…read moreagain. They gave us the wrong keys for our rental unit and now going on day 4 we still don't have keys. And they had the gall to tell me this wasn't there problem! Thankfully a neighbor had a key and let us into the house. These people are incompetent, unknowledgeable and down right rude. Do not use this agency!

I was extremely disappointed with the service of ERA Team VP and their rental at Chautauqua…read moreInstitution. We rented 5 Waugh Manor, the pictures looked nothing like the actual state of the condo, the rugs were dirty, the linens worn and comforters torn, porch furniture unsafe and old and musty, clear safety violations for running of extension cords. Many many other unsatisfactory conditions, All of this for 2k a week. When I pointed these matters out to the rental staff they were dismissive and downplayed the issues, we presented many pictures to back up our displeasure. Our comments were met with, we will bring this up with the owner, this was something that they should have had a handle on before our arrival, they offered us a $104.00 credit which I refused, I would highly suggest that before you deal with this agency you know first hand what you are getting. will never deal with them again.

This was our first time staying at Aqua Casa. We had rented a cottage nearby for several years and…read morewere very pleasantly surprised at the "extras" that were with the Aqua Casa cottage, hand soap at the sinks, Kleenix in nearly every room, paper towels, garbage bags, dish soap, toilet paper and the list goes on. The grounds and the cottage were neatly kept. There was an occasional ant, but heck, they come in our own house sometimes, after all, you are on the edge of a lake. It was meaningful to us to be able to bring our beloved aged dog with us. Even though the other cottages were occupied, we enjoyed our privacy and it was relatively quiet. We are planning on spending our next summer vacation at Aqua Casa on Chautauqua Lake, hopefully next time we can do a two week stay. Thank you

This is such a great little vacation spot. I really enjoy it here. It's a super quiet area, near…read morethe water and a dock, and the homes are really clean and comfortable. I wish I could come here more often. The owner, BJ, is sweet and fun to talk to. It's nice to chat with other families staying at the other houses too. There is a little playground area for the little ones too.

Too good not to share what a wonderful time we had at Edinboro Lake Resort - Sunset Grill! If you…read morelive in the Edinboro/Erie/surrounding area or are looking to visit this area, I highly recommend you book a stay here for your own retreat or trip instead of a night in another chain hotel! We were looking for a 'staycation' that felt like a getaway, and that's exactly what we got! For all we knew, it felt like we had traveled hundreds of miles to a vacation destination tucked away on our own exclusive resort! Their team was great and access to the room was totally contactless. They are pet-friendly and have a # of different style cabins with varying degrees of luxury & with our cabin rental, we received free kayak/canoe rentals and also received a discount to rent a pontoon boat, which we did and would do again! P.S. you do NOT need a license to drive the boat and all life jackets (except infant) are provided! You can bring food and alc/non-alc beverages on board for everyone to enjoy, except the driver, who can still enjoy a nice mocktail. The cabins were squeaky clean and have everything you need and more, most importantly: wi-fi, TV(s), heat, and A/C! Some cabins have their own deck, picnic table, and grill, but there are MULTIPLE community fire-pits and grills scattered elsewhere throughout. Even though we did not stay in a cabin right on the water, the second row was elevated high enough to still have a lake view! BIG BONUS POINTS if you have kids, as they have a HUGE lake-side sandbox like I've never seen before and an awesome playground! Hungry? Thirsty? No problem - take a few steps and you're at the connected Sunset Grill restaurant, which has a gorgeous view and observatory, live music on some nights, and my most-favorite feature, little dining cubbies for larger groups with your OWN, personal, controllable heat lamp and fan - absolutely brilliant. (No reservations unfortunately, but they were very accommodating as we tried to seat our larger group) We will definitely be going back! (*they have video walkthroughs & way better pictures on their site FYI )

This is our 3rd trip to ELR and we were so pleased with all the improvements! It has grown to…read moreaccommodate more people and parking, and makes great use of the space it has. We love this place! I read other reviews where they complained of the closeness of the cabins, and yes, they are very close together, but look at the map of the property layout and you'll see Cabin #21 & 22 are at the far end, offering the most privacy (these are the ones we always request.) You can see from the map if your cabin is waterfront or not, and how close the next cabin is. They did their best to insert privacy walls and landscaping trees to help with that issue. But if you are coming with a large group and want all your cabins together, the closeness is a plus, not a negative. The cabins are great! They provide towels and bedding for the main bed and bunks, but I'd recommend bringing extra blankets and your own pillows. The kitchen utensils were lacking in our cabin; we did not have a toaster, so I "toasted" the bread in a frying pan. We also didn't have a pizza cutter (I just used the butcher knife) and the bowl to mix avocados was massive with a flat bottom..LOL. I made it all work, but had I been staying longer, I probably would have asked if they had these items or went to the dollar store and bought stuff. (Or brought it from home had I realized.) SO, if you plan on cooking/preparing anything specific, maybe pack necessary kitchen items so you can accomplish your task. Also, bring your own plastic cups for kiddos, or for yourself, a plastic/insulated beverage container for walking around or boating. They only have glass (and very fragile wine glasses!) The property is lovely with concrete walking paths everywhere, 3 extra restrooms on the property, and Sunset Grille (great food and live music on the weekends). There is a kid's playground area, small sandy area, sitting spaces, fire pits, grills and picnic tables dotted all over the property. They offer non-motorized boats to all guests and we definitely take advantage of that! The kayaking is so fun! The lake is very nice once you get further from the front of the resort where it's more lillypads, algae blooms and "seaweed"... it's natural though, nothing to be grossed out about. Also, it is right off a main road, but if you pay attention to what's in front of you, not what's behind you.... you'll be happy :)