My experience at this chiropractic office has not been a positive one and leaves much to be desired. I went in for a check up and treatment after a minor car accident.
The initial meeting and assessment of the doctor was alright in that he answered questions I had and explained what things meant on my x-ray. He did a brisk assessment of my back and neck and that was the extent of my interaction with the doctor.
Office management is near non-existant. There is no appointment time and is first come, fist serve. It seems like they just want to get the patient in and out as soon as possible. I asked the staff how many more sessions are left in my treatment and they shrugged and told me to ask my lawyer. The doctor is rarely in the office when I visit.
The treatment they have patients go through cycle between 4 machines: one traction bed, one neck decompresser, two electric pulse therapy machines but separated to upper back and lower back. Each session lasts around 20 mins and the staff will lead you to a free machine. Sometimes they put you through two machines, others one machine. There is no rhyme or reason to which machine you do each day, it's all arbitrary.
The office itself is bare, but has a lot of random toys and figures in some of the rooms. The room with the x-ray machine is pretty much a closet and very dusty. The privacy curtains are old and stained. The machines seem outdated as well and not cleaned after every patient use.
I asked them a second time, how many sessions I had left and the staff member went to ask the doctor who was in on time. He looked at the history sheet and told me that I was good to go and that I didn't need to go in anymore. There was no follow-up or reassessment of the treatment session effects on my body which reinforces my thought of them just getting as many bodies through their system and not really caring if they are better.
I feel like I wasted my time here. No, I know that I wasted my time here and will look for a more professional chiropractic office. read more
