I've had a great experience with Dr. C. He is attentive, thorough, patient, and truly excellent at what he does. He takes the time to listen, explains everything clearly, and makes me feel comfortable and confident throughout every visit. What stands out most is how intentional he is with his treatment. You can tell he puts full effort into every adjustment and genuinely cares about helping his patients feel better, not just getting them in and out the door. He consistently gets the job done right, and I've always left feeling well cared for. Dr. C is the reason I keep coming back. If you're looking for a chiropractor who is knowledgeable, dedicated, and genuinely invested in your recovery, I highly recommend him. read more

I scheduled an introductory visit for 29.00 and i have to say that i was impressed! I was in need of an adjustment and was looking for pain relief in my neck and shoulder area. Your friendly receptionist got me all signed up and ready to see Dr Cayabyab. Dr C asked me about my areas of concern and proceeded to explain his recommended course of action. He knew exactly where to start the adjustments. The cracking felt really good, as it had been 3 years since my last adjustment. I walked out feeling like 90% of the stiffness and pain were gone! I will probably sign up for one of their Wellness Plans read more

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Dr. G is great! He's been helping treat my tension/stress headaches with weekly adjustments and helped me get over my initial hesitation. I feel immediate relief after each visit. On the weeks I can't go, my spine is all out of sorts. It's worth going weekly! Visits are easy and quick. Love my tune ups! read more

Came in with a herniated disc and Dr Cayabyab helped me get better in probably 6/7 weeks. I went consistently and healed it was really bad when I came in and now I'm better so I appreciate that. He was very professional but I do wish I got a little more out of our visits at times, we would only do a few alignments and my girlfriend who goes to another location says her Chiro cracks everything, her entire body. When I go it was just the basics. The front desk woman is not very helpful and she's rude. She seemed like she didn't want to be there. I honestly dreaded asking her questions because of her attitude. I ended up cancelling my membership as it wasn't convenient any longer. read more

This is my third visit to the joint in West Covina and happy with their service. The initial evaluation of Dr. Cayabyab was detailed and good and I was impressed. Dr. C has seen me 3x for my back pain and every visit I was satisfied because of his skill and expertise. Their receptionist Karen was kind and friendly. Place is also clean. I definitely recommend The Joint in West Covina. read more

Worst by far location! They sometimes have no chiropractors to staff. If you decide to come call them before you go. They are also closed on Sundays, I wonder why! I wouldn't bother coming here. Most locations are always open and no issues with staffing. read more

My Dad is about to turn 80 and was very scared to go to the chiropractor. I was finally able to convince him to go as his sciatic pain was getting very bad . Dr. Sherman Gee was so kind and patient with him. Highly recommended this office and their staff. read more

Dr. C is amazing. The level of care is top notch. He really takes the time to listen and prescribe the best treatment for you. The whole staff is knowledgeable and courteous. Definitely my go to for those kinks and ouches. Thank you read more

The chiropractic care here is great Dr Constantino and Dr Tracy are good Mark the front desk guy is great too everyone here is always friendly read more

I actually really like the doctors here at this practice, but I am taking stars off because this clinic has a problem with actually being open their posted days and hours. read more

Trash of a business. They set up my mother with a monthly membership without her consent. My mom does not speak proper English and of course the forms that she signed were in English. Talk ABOUT MALPRACTICE and sales gaming. Don't come here. read more

They set up an appointment and then i had to get off early to be there on time. Knocked the door and after 5 minutes waiting, one guy came out and said with angry attitude " No doctor today, you should go home". What kind of this business is? read more

The Joint Chiropractic - Chiropractors Near Me - West Covina, California

I highly recommend seeing Dr. Gonzalez when visiting this location! He was gentle with his adjustment style, which I very much appreciated! Not all adjustments are one size fits all, and I really like when the chiropractor does a thorough spine check-up during your visit. Observing your current physical state and asking questions is always a plus! The adjustment I had here was definitely custom tailored, and that is something that never goes unnoticed! read more

They should be called the Joke! Second day I went in there in a row, three people sitting around doing nothing at 1:17 and they cannot get my "paperwork" done in time to see me before lunch @2pm ! Just another corporate gig find you a real chiropractor these people don't care to do business they are just collecting their pay check read more

If you like the get back and neck cracked, this place is the spot to go to. Join the monthly service and you can go every week to get adjusted. Place is clean. read more

The service is great but after going out of my way 4 TIMES to drive all the way to this location for treatment and finding it closed every time, I will not be returning. Please update your hours in your voicemail. It is inconvenient to rely on a paper taped to the door to inform patients that you are closed for the day. read more

I came in the other day after enrolling for the first time and my sister was mostly speaking because she's been there before. We were told they were closing for lunch which is fine I totally get it. It was the way the girl at the front desk gave off attitude, she asked my sister if I was a minor and then proceeded to say "only reason I'm asking is because you're talking for her." I'm hoping I can go in and have a better experience because that really upset us. read more

Being a competitive Powerlifter alot of stress is put on the body, and sometimes injuries happen. I injured my low back during meet prep a few months ago which hindered me from training. It hurt bend, and even sneeze. ( I have a pretty high pain tolerance) lol BIG SHOUT OUT to Dr. Thomas, and Dr.Gee for getting me back on track, and back to training. I took 1st place in the 75kg/165lb weight class, and came out with the Gold for USPA Powerlifting at the Legion Sports Festival in longbeach earlier this month. Without them working their magic, I would've dropped out and called it quits. Thanks guys!! read more

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Excellent experience! If anyone in back pain, this is a must! Very knowledgeable Dr. (Garcia) and always welcoming. The staff (Mark) is always nice and very chipper to see you also. Hands down, fully recommend this place for any type of back pain or just an adjustment. read more

Today I tried to get my boyfriend seen at this office. Prior to coming in I looked online and knew the hours which clearly states they close at 5pm. We walked in at 3pm and the girl at the front office said they were no longer taking new patients? So strange because I am a frequent patient at another location. Only went here because my boyfriend was in pain and needed to be seen. When I questioned why she was rude and said sorry but we're just not? Didn't know a big chain such as THE JOINT would turn away new business plus a potential new member. Would never go to this location again. Also Front desk should learn basic customer service skills to be working with the public read more

Dr.Gee is amazing! After one adjustment with him, I notice a huge difference. I've been to several chiropractors before him and they can't do what he does. He gave me what I needed without all the stuff you see at most chiropractor's offices, in a short amount of time and at a good price. He also knows what he is doing and is super friendly. I was in a car accident a few years back. We all know your body isn't the same after that. I have to to get adjusted a lot. It's nice that I can go somewhere frequently and not worried about it breaking the bank. I highly recommend Dr. Gee and this is now my go to spot when I need to get adjusted. read more

Be carful. They draw you in with the $29 session then they "recommend" you come back for more sessions. By then you will have signed a contract for 2 months and have to go once a week or you lose out. The session is just 5 minutes so do the math so you know what you are actually paying for in 5 minutes. If you cancel early you MUST sign a cancellation for too. None of this was explained to me. All they say it was in your contract you signed. Poor customer service. read more

OMG... This place is AWESOME. I have had bad back problems for the last 15 yrs. This year I have been in constant pain. Dr. Gee has helped me to feel relief within the first month visits. I happy with my care at The Joint Chiropractic. I am in and out quickly so I can even go during my lunch hr. Everyone is really nice there. It's clean. Plenty of parking. All of the chiropractors are wonderful. I especially like Dr. Gee. He is gentle and he got my body feeling much better. I highly recommend The Joint Chiropractic! Marina read more

Bree is such an amazing person--friendly attitude, and always so helpful. I had COVID back-to-back, and it took me around two months to recover from it. I had been extremely stressed out as I have a membership ($89/mo. for 4 visits) with them, but Bree was so kind to give me more time to use the visits. Especially because the pandemic life has now became a norm, less places are forgiving of members missing their visits. I know she didn't have to do this for me, which makes me appreciate her even more. Thank you, Bree & the Joint! Your customer service is truly amazing, and Bree is a huge asset to your operation. read more

I've had pretty bad back pain since December 26th and went to the Joint and was seen by Dr. Gee. Dude it's amazing today I got my neck cracked and I feel amazing! So much pressure literally lifted off my shoulders and neck area. Honestly feel like a new person! Please check them out! read more

I love this location! Everyone is so genuinely nice and caring about your health. Every doctor there is great at cracking everything!

Went last week to receive my weekly adjustment and I guess the front desk lady with black hair misplaced my forms or papers and told me I had to fill them out again! She kept telling me I had not done them when I kept letting her know I actually had.I also remember her being the one that had given me the forms the day of my first visit which pissed me off even more. Thankfully the other front desk lady with brown hair was able to help me be seen that day since I was in a hurry. I don't know the other lady's name but she was very helpful and understanding. Other than the bad experience with front desk, the hispanic doctor gave me a great adjustment and definitely helped me with my reoccurring back pain which I've been dealing with for years! Would definitely recommend this doctor! read more

Very friendly and welcoming staff. Love the modernized office space. Other than that, it's just a chiropractic chain with non-personalized care. read more

First time here it was amazing stuff is friendly Karen had great customer service Dr. Constantino was great he explained everything I felt brand new again after one session coming back for sure read more

Dr. Gee is the best! Came in with neck pain, and feeling much better.... Very thorough when coming in. Carrying a 10 month old baby, and not having any treatment while pregnant.. my back is catching up from my pregnancy LoL much needed adjustments! This is my go to chiropractor! read more

Honestly I feel bad leaving this review because the Chiropractors who helped me where actually very kind. This review is NOT towards them, this review is towards the staff . I already felt like I was just "another sale" to meet a monthly goal when i was talked into joining the membership. The girl told me their system had randomly shut down and this would be a good time to sign up because since the system was down she would be able to drop the membership sign up to $20. I figured ehh why not if i knew i would need a few more sessions . I asked her how easy it would be to cancel and she assured me it would be as easy as a phone call. Fast forward a few months. My back pain as gotten worse and i was advised by my physician to stop any outside work from my PT and to avoid any work from chiropractor because it can make my nerve damage worse. I was out for a month or so, and by our I mean I could hardly walk and was in tons of pain . i called to cancel my membership and person says i have to go in and sign (hmm not so easy after all). clearly i can not physically go in, i ask ok well will i get a refund or pro rated refund when i cancel? person says yes depending on the date. 2 months later after phone call i'm able to make my way into the clinic. here goes the reason for this review. I'm "helped" by sarcastic/ condescending/ rude MARK. i sign the cancellation and i ask him if iv been charged again , he says yes, i ask about the refund or pro rated refund he tells me no and i explain how a rep told me other wise and how it was difficult for me to come in to sign and he tells me "well it wasn't that hard if u came in today " and i was in shock with that response bc actually mark it was THAT difficult for me to come in. Not only was that comment rude and unnecessary but it was invasive and very much inconsiderate of what I have been going through with my medical issues . At this point i'm not even upset about any refund , at this point i'm upset at how i was made to feel by this staff member. Mark u work at a medical chiropractic clinic , this means ppl who go there are most likely in pain which means walking to a facility maybe difficult for some of us . sitting down with a smirk on ur face wearing a baggy sweat sweater rocking ur chair to some unprofessional music in the background and speaking so arrogant to paying clients is not okay. i already reached out to corporate and to brandon goldstein and i'm waiting for a response. I know ppl have to work for a living but mark needs better training for a medical office or maybe find another job? read more

First time Walk-in at around 10:15am. Receptionist was nice enough. Paperwork went quickly. Finally get infront of the Dr. Talks to me about Workers Comp most of the time. Tell him all my joints that hurt. Like my arm and my ankles. Says he only adjusts Spine and Neck (those are the same thing) and that he doesn't work on anything else. Finally starts to adjust me. Cracks my back. Thats it. Has me stand up. Dr.:"Does that feel better?" Me: "I guess. I mean I still feel pain here (my back) and here (my neck)." Dr.:" But it feels better?" Me: "I guess so..." Dr.: "Great. I'm gonna recommend you come back twice a week for 2 weeks. Then once every couple of weeks after." Ahh. Theres the rub. Perplexed that its over so quickly for basically not getting adjusted I grab my things and begin to leave. Receptionist then goes into package spiel that I now have no interest in because of such a lack luster first time. Honest waste of my time and money. I would like to add. I have been a Massage Therapist for over 10 years. I have learned some Chiropractics in my training. It's frankly offensive how little I was treated. I feel bad for anyone who is hurting that doesn't know anything about this industry that thinks that that is a worthy first visit. Save your money. Go elsewhere. Somewhere that WILL take care of you; because this isn't the place. read more

Terrible I have several sessions left and now every time I come in there is no chiropractor!! Came on Oct 22 none available and came again Oct 28 with no doctor available. Please save your money and look for a reliable place this is extremely frustrating. I don't live around the corner to come 10-2 since that's the only time they have a doctor now! read more

Me and my buddies always passed this place on the way to the gym and I've been looking for a consistent chiro but unfortunately I had a bad experience before ever making it to the table. I called beforehand and tried to see if I can make a reservation but the receptionist said to come in 5:30pm and they'll take me. I come at 5:30pm and she says she cannot take me. Gas isn't cheap right now. Looking for a more structured place where my time is appreciated. read more

This is a good place to go for chiropractic. I don't want to say bad reviews but I got one big problem here with them. My wife had to go and treat for her shoulder pain and fixed it within 3 times. Problem is they got tablets to sign instead of papers and no email received. My wife barely speak English. So instead of doing pay per visit and automatically signed up for monthly that's what they said. And one front desk skinny girl said we got no more visit left to come. Then we forget it. Today I checked with my card and they are charging me every month for 11 months without calling or notification. I talked to front desk and just refused to talk and pretended busy. How can you do for me management? I am a business man too. I hope you can fix my concern. read more

Dr Gee is my "G"!!! I just love him. I'm a marathon runner and was having a lot of back issues. My last chiropractic experience was over a decade ago and since my last race in May something just was feeling off. Something joint related. I'm a personal trainer and am very in tune with my body, so when the problem is muscular I know it, but this time it wasn't. Finally, in so much pain I went to The Joint on a Saturday. I was desperate. My first appointment was with the other doctor, the Caucasian one, and he is wonderful too. Both have adjusted me equal number of times, but Dr. Gee's style is to achieve more manipulation - cracking - and I find that satisfying to hear. Makes me feel "more" adjusted, although no style is more right, it's just what training you received. I never wait long at all and both Dr.'s will take their time and chat with you afterward about whatever is going on, whether it's body related or current events. I now do the $69 per month subscription which allows me 1 adjustment a week. Try to find that deal anywhere else, even WITH insurance - you won't! Like a former reviewer said, it is up to you to also strengthen your back muscles with exercise or your adjustments will only get you partial. I do yoga and lower back strengthening every other day. I have to. Like all wellness plans, a multi-prong approach is best. Chiropractors should only be one way you are keeping your body right, along with strengthening, nutrition, yoga, etc. read more

The Joint Chiropractic - Chiropractors Near Me - West Covina, California

I was looking for a chiropractor and seen this place. I've heard of it before so I put my info and around an hour later they called me. I said okay I'd like to come in. She said they don't do appointments and id have to do paperwork. She said to come before 5 so there's enough time. I said okay cool. So I get off of work early and arrive at around 4:40. I go in and she asks me if I'm new or returning. I said I'm new and proceeds to tell me that they are fully booked so I can't be seen today. So if I'm new there's no time but if I was returning I'd be good? I left. Why was I told to come in before 5 if I'm still not gonna get seen. Y'all close at 7. Appreciate y'all making me get off of work early and wasting my time. I really enjoyed the 25 mins there and 25 mins back home read more

Absolutely pleased with Dr. Thomas and Dr. Gee knowledges. Right choice that I signed up at this location for convenience and therapy place. They walked through with my problem that needs to be treated, and I know already that I will get the right treatment. It was not just the treatment but also detail what my body structure so far before further the adjustments, what needs to be done and how to prevent in the future in detail. I have few issues with lower back, neck, knee and my elbow that slowly are getting better after consistent treatment with joint chiropractic then before. I am definitely give a highly recommendation to visit Dr. Thomas and Dr. Gee with his friendly staff if you are at this location. Thank you guys very much and cheers read more

Phenomenal drs and great front desk service. They are so quick and caring. I highly recommend this location. I have improved massively regarding my back and neck pain. Literally saved my sanity lol read more

Really wanted to like this place after reading all the 5 star reviews, but my experience was nothing like theirs at all. I'm only giving this place a star because the customer service was very friendly and nice. I also think all these 5 stars are for Dr. Gee apparently, which is not the chiropractor that serviced me. I was a new patient and they had me fill out about 10 pages of pretty thorough paperwork. 2 of the pages specifically asking me about my issues/pain and even a diagram where I had to point out my problem area. It took me about 20 minutes to fill out, but all this paper work might as well have been thrown into the garbage because the chiropractor didn't really even go through the information and pretty much asked me the same questions (but without even caring about the answers). I walked into the back room where the tables were slowly. I told the guy I had just woken up in a lot of pain and it felt like my lower back and hips were completely locked. I told him I suspected I just slept in a bad position because I felt perfectly fine the day before. He had me try to bend over, but I showed him I couldn't. He did some strength tests. He said everything looked okay, and he was going to adjust my back. He literally did 2 "techniques" (I guess 4 total if you count each side), and it took literally less than 1 minute total. First technique was him rolling me on my side and pushing down. Second technique, he had me lay on my back and he twisted my neck. Neither techniques hit my lower back/hip. He told me I was all done. I told him and showed him my pain was still there. It literally felt like he did nothing to solve what I came in for. He assured me it would go away throughout the day, then walked me to the front desk where he told the customer service reps that I needed at least 4 more sessions. They tried to sell me their service package, but it comes with a 2 month commitment. My pain did not only get better throughout the day, it got worse. After 2 more days of the same pain, I went to a different chiropractor just couple miles away from this one. The service was night and day! The new chiropractor used tools to check my spine. He cracked all sorts of areas along my lower back and hips. Used his tools again after each technique to make sure everything was looking good. I immediately felt relief. It was also the same price. read more