TJ is great at communicating, on-time and got us home safely. We fell into easy conversation the…read moreentire ride home. He was just like a friend picking us up at the airport! Highly recommend!

I'm giving a 1 star because I at least got a response 2 hours later. 2HOURS!!!!! Then my quote of…read more$214 to get from Milaca to Minneapolis. That is disturbing!!! Once It's light out I'll be walking the hell out of this town until I find a main road or highway. Ugh. Never again! And I support local and family owned businesses. This through.......i can't justify $214.00 and that's not including the expected tip. Heck No!

I took Groome to and from teh Minneapolis airport. Service to MSP was absolutely fine. Coming…read moreback my United Airline flight was delayed two hours, and I actually landed after the departure of the 11:00 pm shuttle back to St. Cloud. No problem, I thought, but in fact the next scheduled shuttle (12:15 am) simply did not show up. Not sure why. No more shuttle until 4:15 a.m. Impossible to sleep at the airport, so when the 4:15 came I was exhausted. I asked for either a refund or a voucher for future use and customer service said "A reservation does not guarantee a shuttle will be waiting for you in the event that your flight is delayed." So, no refund for me. No voucher either. I suppose the lesson is to not rely on Groome for being available for shuttles toward the end of their daily schedule. It's not clear to me why they ask for my flight information when I make a reservation but apparently don't hold a shuttle when they could see that the plane was arriving late.

The driver was wonderful. She drove safe, helped us with our luggage and was so very nice…read more The van's AC was broken. We had to ride the whole way (about 4 hours) with windows (only two of them up front) open in 85 degree heat. When we got to transfer center in St Cloud the wonderful driver was kindly explaining the AC problem to a younger woman, a Groome employee, who was manning the counter (about 7-8pm on 23 July 2026). This woman was not nice. She was denegrating the nice driver, insinuating the AC problem was her fault for not opening up the rear vents. I told her the AC wasn't blowing any cold air out of even the front vents and that the vents were open throughout the van. She then became rude even to me claiming the AC was working and had just been repaired. She was very dismissive to me when I was telling her plainly the AC didn't work. This woman at the desk should not work at Groome. I have had the most friendly encounters with EVERYONE at Groome over the last 10 years. But this young lady was downright mean, dismissive and denegrating to me, another passenger who also noted the broken AC system and her own fellow employee, the very nice driver. A broken AC is unacceptable during the summer. But that is nothing compared to watching a nice person get denigrated and then being dismissed myself for reporting a mechanical problem with our van. For this reason I will not recommend Groome Transportation to anyone unless follow up action is taken to 1) fix van's AC and 2) counsel and train the rude employee on how to treat people with kindness.

Poor communication, inexperienced drivers, but somewhat pleasant office staff. Management needs a…read morerevamp starting from the top and not enough properly trained employees. It's like a ship with NO CAPTAIN! I would not recommend this company if you're traveling to and from the airport. You'd be better off with Uber, Lyft or Groome! Kudos to Bonnie and Bill for keeping the ship upright!

Executive Express vans make runs up and down I-35, picking up people at various gas stations and…read moreother stops along the way and delivering them to the Minneapolis, Minnesota, or Des Moines, Iowa, airports. I made a round-trip reservation to shuttle my mom from north central Iowa to the Des Moines airport. As it turned out, there was a winter storm and I had to re-schedule to work around flight cancellations, etc. The women who answered the Executive Express reservation line were helpful and accommodating. Even after-hours on a Saturday when I had to make one final schedule change the phone line provided an option to reach a manager who notified the driver that Mom's return flight to Des Moines had been delayed. After her flight landed she was able to easily locate the Executive Express desk near the rental car desks / baggage claim and the driver met her there. She said the drivers were friendly and helpful. Despite the bad weather Executive Express provided great service. The price was not unreasonable compared with gas and parking for a round-trip to Des Moines and the peace of mind of not having to drive was worth it.

I have used Pearl a couple of times for airport transportation. The service is good with…read moreprofessional courteous drivers. Better than renting cars for me. Nice vehicles too.

From the owner: Ruthies Carpet Cleaning is the tried and trusted provider of commercial and carpet steam cleaning…read moreservice in the Sydney Metropolitan Region. This includes Ryde, Westmead, Gladesville, Cronulla in the Sutherland Shire, and Campbelltown in the Macarthur Region.

We used Tony Goes There for airport transportation for three of us, and everything went so…read moresmoothly. Tony was right on time for both the ride to the airport and our pickup when we got home. He was great with communication, helped with our luggage, and the door-to-door service was so nice. We paid and tipped up front, and he still gave excellent service from start to finish. He's dependable, easy to talk to, and also great about letting you just relax and listen to music if you're tired. Nice vehicle too. We'll definitely use him again!

Tony is a great resource for transportation. He's reliable and knowledgeable. He also keeps a clean…read morevehicle.

I tried to book an event with 'the fun van' and the representative from the business wasn't very…read morecordial. Below average customer service. I would probably not recommend this party bus service to others - especially when you've got great other options in the St. Cloud area. Poor manners to customers is never good for business.

From the owner: We speialize in group transprotation. We do weddings, prom, pub crawls, anywhere, anytime. Our…read morevehicles are set up to party and many have Karaoke! We carry 10-30 people and provide a safe, fun way to get around.

False advertising! They are no longer regular taxi companies. In fact they are owned by another…read moretaxi company that no longer offers rides for general service, they only do medical rides. So they technically shouldn't have the word taxi in the name unless it says medical in front of it. And since the Three companies are owned by the same company it should be under the same name, if for no other reason than to keep people from being confused. I don't even know how many phone numbers they have. So confusing.

Very poor/disorganized service. I had to call four times before a cab showed up. After being told…read morethat a cab would "be there shortly" and then would be there is "less than 5 min" the dispatcher admitted that the driver picked up someone else and "would have to come back for me". Not reliable.

Northfield Lines was phenomenal service. The driver was very friendly and helpful. The ride was…read moresmooth and safe. Also their office staff was very helpful and friendly. Awesome service and great people. 10/10 service and experience.

My bus was scheduled to pick me up at the airport but it never showed up! My friends and I decided…read moreto get an Uber instead. When I tried to get a refund the next day, they wouldn't give it to me because it "eventually showed up". I don't want a bus that two hours late especially after a long flight!