We pre-ordered a cab from our home to PSP airport. Driver was right on time & very helpful with…read moreall our bags. He was friendly & provided great service! We were very pleased & would recommend this company.

Use Lyft instead. I ordered a cab for an early airport run the next day. Minnie showed up. I called…read morethey said they'd be late. Like 40 minutes late.

I had a great experience getting the ride from Lot 2A from the Coachella Music and Arts Festival…read moreright to the Palm Springs International Airport. Even got sprung for a burger and fries on the way also (her son was buckboard)... can't say enough of her services!

Even though it says available 24/7 I don't recommend calling them. A last minute situation came up…read moreand I was trying to see if I could find a ride for the next day from palm desert to LA. Ubers were going for $236 and I was trying to see if I could get something cheaper. I saw Mom's Rides was available 24/7 so I figured I could give them a call since I needed to figure out a ride situation in less than 24 hours. I called around 10:53PM and she was nice over the phone telling me to send me send the addresses over so she can give me a quote. She recommended I look elsewhere if I'm looking for a cheaper ride so when I told her I would, she got upset with me and sent me this long message. Good luck to anyone asking for a quote!

My experience with Jon of Avalon Luxury Transport was outstanding. He is a true professional. I…read morefound him to be very friendly, communicative, punctual and he really cares about his customers! He not only took me to my resort from the airport, but after check in, took me to my specific building where my villa was located! On my return ride with Jon, he picked me up in front of my building and was willing to take some family pictures before departing. My son, his wife and my twin grandchildren (who just turned one) surprised me and came from their villa to say goodbye! What a guy! Above and beyond first class service for sure! I will use Jon's services again if and when I return to Palm Springs!

Tried to get a hold of for an estimate And never heard back…read more. So I went with another driver .

Sky ride is amazing. The drivers are friendly and the driver…read moreI used even came back later and took us to a restaurant. Great service.

How did I not know about this excellent service? And female owned! Top notch. Clean, timeliness…read moreperfect.

So A Valley Cabousine was always my favorite taxi service. They were easy to book on the phone, I…read morerarely had to repeat myself, and they always seemed to arrive within ten minutes. Recently, however, they have merged with three other companies, including La Quinta Cab to form Yellow Cab of the Desert. I called them one morning at about 5 am, quite in a hurry to get somewhere by 5:30. 40 minutes later I tried to start calling them, only it kept just going to this recording telling about Yellow Cab of the Desert. Long story short I was never able to get ahold of them. I called several other cab companies. The most frustrating part is that most of them were routing me to this same place because they had merged. I was beginning to think I was screwed. I finally got ahold of someone else and 90 minutes later I had my cab. THEN, determined to let them redeem themselves, I called them today. The girl who answered had an irritating high pitched voice as it was, but when she made me repeat absolutely everything I was saying, I was even more irritated. 32 minutes pass and still no cab. I finally call back. It's busy for the next six minutes. At last, she answers and I tell her after 38 minutes I'd like to cancel my cab. She tells me it's not a good idea because they could be on their way. I say the fact that they COULD be on their way is freaking ridiculous because this is their job so the odds should be a little than COULD be. She finally lets me cancel. 5 more minutes pass and I've found a ride from someone. The cab finally shows up. The ditzy phone girl didn't even tell him I canceled. Ugh, I'm getting tense just thinking about it.

Thought this was a great company...turns out I was wrong. Poor customer service. Rude dispatchers…read more No time estimates and no updates. Better services out there. Wouldn't recommend to others is PD and PS.

FD Services went above and beyond with our Coachella transportation. I booked months in advance,…read moreand Fabian (the owner) was incredibly transparent about the entire process and even shared several invaluable tips with our group prior to the festival. Our driver, Victor, was wonderful to work with and arrived on time each day in a spotless SUV. While the post-festival transportation scene is usually chaotic, that wasn't our experience at all. Victor secured a prime spot in the lot 5 hours before our pickup time and was standing outside his vehicle, smiling and waving at 1am when we exited the festival. I'd give you ten stars if I could. Thank you for taking such great care of us!

Way over and above any and all expectations as we used Fabiens service twice over the weekend for…read morethe American Express golf tourney and a nice Anniversary dinner with the wife! Fabien showed up on time and even brought us some personalized anniversary cookies he had made! Really made the ride that much better. We had an issue on P/U from the PGA tourney as it was extremely crowded as 1000s of fans were exiting following the Journey concert and our Driver Sam who desperately made many efforts to get to us so we could avoid a long walk to the shuttle lot deserves a huge Thank You! She showed tremendous patience with us and the whole situation and ended up picking us up exactly where she dropped us off despite traffic being diverted all over. She is 1st class and pretty much saved a long night for us with her persistence on getting us. This Co. is awesome, and the reason is because they have quality people that care! We will be using them every time we are visiting the desert! Highly recommend!

Called to get service and the operator sounded shocked that I was requesting their business, guy…read morehad a poor attitude and told me they did not have any vehicles available and quoted me an hour and 45 minutes. I understand that as a business you will only have enough resources available based on your work force. But between the shortness of the operator, the time I was quoted and the fact that it seemed like I was inconveniencing HIM by calling the number on the business card left at the bar I won't be calling them ever again. I tried to do small business to avoid using uber, Lyft but when someone doesn't want the business or drives business away because they aren't even apologetic and empathetic to the caller then maybe they should find another business to operate.

I needed a ride at 5 am and was told no one was as available. Near airport to home. Seems…read morerediculous for a car service

My family and I had a disappointing experience with Cab #335 at approximately 9pm on June 18th,…read more2025. It was a ride from the Palm Springs Airport to our storage unit. The driver was obviously disappointed by the short distance ride after we provided the address saying, "this must be my lucky day". His driving bordered on reckless. He exceeded the speed limit, he tailgated and made aggressive lane changes. He made us feel unsafe throughout the short ride. At the end of the ride, I noticed the meter was not displayed and asked him the price. He retrieved an iPad or equivalent from the floor, typed something in and then displayed the price of $39.50. This was more than double the usual fare. He stated it was "because there was a minimum fare which he would have told us if we asked". I looked up the base fare which is $4 with an additional airport fee of $3.25. Based on the mileage of our trip, total fare should have come out to less than $18. This was not only unprofessional but bordered on predatory behavior. We are Palm Springs locals that try to utilize local businesses whenever possible, but will never be using City Cab again. I contacted the company last week, but have yet to hear a response. I strongly urge other to consider Uber or Lyft.

unreliable they keep moving arrival back. When I cancelled the dispatcher told me I was banned.read more