Unprofessional Experience with Yelling Mule
I reached out to Yelling Mule as a small business owner looking for website design support--exactly the kind of client they claim to specialize in helping. Unfortunately, my experience was extremely disappointing from start to finish.
It took several days for anyone to respond after my initial inquiry, and when I finally did get a call scheduled, the conversation felt rushed and dismissive. After that initial call, the team completely ghosted me. I followed up multiple times via email, including directly to James Shiner, the owner, and never received a single response.
As a small business, I was genuinely excited to work with a local agency that claimed to value companies like mine. Instead, I was met with silence and unprofessionalism. It became clear that my business wasn't "big enough" to matter to them, despite their marketing suggesting otherwise.
If you're a small business hoping for a partner that's responsive, reliable, and invested in your success, I would strongly recommend looking elsewhere. Yelling Mule talks a good game, but based on my experience, they have little interest in following through--especially if you're not a large account. read more