As I strolled in, to quench my thirst of the day, I was not so warmly greeted by the disheveled,…read moredisgruntled, darned not so manly man hiding behind the counter. I walked in with kindness, with anticipation of a complete experience at the river. But the one behind the counter, is disrupted by others contentment. I tried to make pleasant conversation with him as he was dissecting my ID. He, however, did not return the social interaction. Instead he was bending my ID back and forth and tilting it to see how it catches the light and scanning back and forth several times, too much. But I thought that's okay, he is just doing the right thing. Still strange nonetheless. I hadn't my credit card on me, so it was either pay with phone or typing in my number, and he was EXTREMELY bothered when I asked to pay with my phone. All it takes is a simple no. So as I go to type in my card number he grabs the machine out of the simple touch of my fingertips accusing me of trying to commit fraud, saying I as a customer am not allowed to touch said machine. But that being said, how would I put my card in the chip reader and type my pin number anyways? I guess he must not have thought about that or was too focused on being well over the top rude. I was very shocked on being scolded as an adult, because these are simple conversations that take just a bit of patience and kindness, so, my knee-jerk response was "dude" half jokingly, because I don't think I've interacted with someone even half as rude as all of his wrinkles tell he is. So upon this well escalated situation, only on his behalf, he refused to sell me anything. Nothing but strange, I left feeling confused as nothing had gone wrong but his own attitude.

I go there every few weeks to resupply with different beers. Always a good chat with whoever is…read moreworking there, and their recommendations on liquors has been spot on! Fantastic place for exploring new options!

We love going here. Awesome selection and friendly service. You can find whatever you are looking…read morefor and then some.

Owner lies. Told me adamantly a product was pulled from shelves and picked up by the distributor…read morebecause the season was over when he was just sold out. When he saw me about to leave empty handed, he insisted no one else would have it. Lo and behold, It was not pulled, as the season isn't over and I purchased it elsewhere and returned the alternative beer I purchased here. Store is clean and offers many options, but I don't support liars. If you're looking to line the pockets of a man with integrity, purchase with one of their many local competitors. We will no longer be shopping here.

I was surprised when I was denied when returning my cleaned and packaged empty cans (of which came…read moredirectly from this store). I was denied stating that "we don't take empties".. Under the law known as the "Bottle Bill" it requires all retailers to accept recycling of cans that have a deposit. It's not about the 60cents, it's about the principle. It felt lazy... It is my local store and it saddens me that I feel the need to post a bad review. ​

Jon makes awesome steak and cheese sandwiches! The store has a little of everything and is well…read morestocked with liquor, wine & beer. They also make excellent thin crust pizzas. You can also play the lottery!

Went in tonight like 10 minutes before close. The man working there was super friendly and nice…read more They have great deals on wine.

The neighborhood liquor store! Always friendly, good selection of liquor and it has the lottery…read more Not much else to say!

I love this place. The prices are reasonable and they always have what I need. Sonny is the owner…read moreand works with his son Harry and wife. These guys are cool guys and always nice. They also help me out with stuff till payday-thanks guys.

There are countless liquor stores in Amherst. But Spirit Haus stands out for its welcoming…read moreambiance and--what puts it in the no. 1 spot for me--the extensive selection of wines, from modest to ... daunting (!) prices. I also enjoy the Saturday winetasting, conducted by the owner, Gary--who selects the wines and provides excellent recommendations.

@@ road trip review @@…read more Pros: * Local beer! We got recommended Spirit Haus specifically when we asked a friend where we could get some local brews to take home. * Good selection overall. They had a good selection of beer from real close, from Massachusetts, and of course from the rest of the country/world. * Walk in cold storage in the back. * Didn't partake since we were on the way out of town, but there was wine tasting going on. The store carries liquor, wine, and beer. * Friendly staff. Cons: * I do wish local stuff had been a little better designated. There was local and local-ish kind of all over the cold storage room, so it was a little hard to figure out at first for us out of towners.

Great Store and very nice people that own it. I was very happy with the service and for a small…read morestore they have everything you need.

The nicest lady works there. I love how she remembered my dad from Germany and the wines he likes…read more... she seemed so genuine and nice. Pricing is very reasonable and while we hardly ever even enjoy a beer, whenever we DO go there, everything is always great. Very central in town, clean store, very neatly organized and amazing staff.

This liquor store just switch over new owners and didn't have all my products I was suppose to…read moresample. I sampled the Mash & Mallow S'more's Whiskey and the Ramazzotti Amaro which resembles a little like sambuca. The Mash & Mallow S'more's Whiskey has a great taste. They don't carry the Mary Dowling Whiskey product yet but I'm sure will be getting it. They are doing a-little renovations and plans for more coolers along the wall for more products to arrive. It's a busy location that is perfect location for locals in the Ludlow area.

The store isn't honoring their gift cards. Was informed by cashier that the gift card machine was…read morebroken and I couldn't use my gift card. The machine was broken 'during renovations' but there was no signage to announce the issue. No solution was offered. Will give them another chance in a few days - and will let you know once they've had a chance to make things right. It appears the credit card machine was just fine and I'm surprised to learn there's a different machine for Pop-N-Cork gift cards.