I looked this place up on Yelp and after reading the reviews I decided to give it a look. I went to…read moreget a new vaping system today and I was greeted upon arrival by the employee and explained him was I was looking for and he took his time to show me options and once we found the right one he showed me everything I needed to know about the product. That is called CUSTOMER SERVICE. I would recommend this place.

Best prices in town on everything you need. Low juice & cigar prices. Staff is very knowledgeable…read more Last but not least a great wide selection of products.

I love this place! Nicest people you could ever meet. So friendly and helpful. And you may even get…read morea really cool lighter/flashlight when you buy a carton. Not overly epensive considering CT. tobacco prices either!

Nice people. Good service. Lots of products and choices for the smoket, including old fashioned…read morecigarettes!

Great prices with quality inventory. Everything was neat and clean didnt seem like the employees…read moredidnt know what they were doing. All around good spot to check out for tobacco needs

Prices are reasonable, for liquids, but don't call to ask a question!!! They DO NOT answer their…read morePhone, called 8 times after they opened, let it ring till answering mach. Picked up!!!, I guess they do not want U, unless U come in!!!

Friendly, knowledgeable, best prices around. Outstanding collection of vape juice and vapes.read more

One technical problem - this shop is overcharging (by a very small amount) on CT sales tax. I…read morenoticed on my last receipt that they're charging 6.359% tax when the current CT sales tax rate is 6.350%. It's a minute amount (i.e. 1¢ on a $111 sale - it's really the principle. There's an error in their point of sale software that should be corrected.

Came in here just to look around and ended up grabbing a few things I needed. The wall of bongs had…read moregreat prices and bowls as low as $2. Huge selection of papers and accessories. Staff was extremely kind and knowledgeable and walked me through all the different accessories.

From the owner: We are actually TWO STORES in one! We have both an 18+ head shop with an excess of paraphernalia…read moreAND a 21+ vape shop with tobacco and nicotine products.

Super helpful and friendly owner! He literally has everything in here- from A TO Z. He also helps…read moreyou every step of the way. Super funny as well. Not sure of the other smoke shops near by- as a I haven't visited them but this one is: Clean HUGE VARIETY Big (space wise) Reasonably priced! If anything cheaper in price! Tons of flavors in regards to vapes/nicotine/etc! I will definitely be back! Thanks for all your help my friend! Wishing you lots of business and success!

First visit to Gary's Smoke Shop. Wow what a selection, you ready? Everything Vape, Tobacco, Pipes,…read moreIncense, Ashtrays, Lighters, Cbd, Cigars, knives, etc, etc. Huge selection, and prices are realistic. The store manager Kim, was knowledgeable, helpful, and very friendly. She's an asset to this shop. Will definitely return.

Their online selection is second to none. Customer service is over the top. Everything is…read moreprofessionally packed and their shipment is fast. I will continue to do business with them as they are a first class merchant. If you email them with a question they will answer you not like some others where it falls on deaf ears. Keep up the good work. Mike Ross

TOP TIER!! Staff is…read moreon point and always available when I need something. Highly recommended ,The place is great. Decent humidor with a great selection.

NETA is down the street. Though you don't see the word 'weed' on NETA'S sign, they sell weed…read more But their 'bowl' selection leaves much to be desired, and that's where THE VAULT comes in. A million bowls to choose from. Metal, woods, glass, plain and fancy, its all here. I haven't had a decent chamber pipe in years, yah they got em. They got BONGS, they got vape products, wait a minute.... this place is a HEAD SHOPPE!! Reminded me of some of the old school places I would visit back in 1978! The dude behind the counter was wearing TIE DIE! Not sure if he'd been smoking a bowl after lunch, but he seemed like a pretty friendly guy and was downright happy to see me! He showed me some gear he thought I might be interested in, I blew sixty bucks, and went home to test my new equipment! Grab some screens while your there and some zigzag orange. Somebody said, " you giving five stars to a head shop?" I replied, " Screw you!! Sometimes a head shop DESERVES five stars!!" THE VAULT!!! Its all magical and $#!T!

I went in there. I tried to show the guy a picture of what I was looking for. All of the sudden he…read moreturns into A very lame and sad version of Joe Pesci from Goodfellas. I had to walk out. Worst customer service EVER!!

Great smoke shop in East Longmeadow! The prices for everything are veryyy low and the manager was…read morevery helpful. I had a great experience and would definitely come back here.

The lady was so rude and kept saying that she could not let my friend and I look or go in the shop…read morebecause she could not leave the convenience side. Then continued to shout at us what do you want. After we left,while we were looking at stuff from the outside, we see here enter the shop. So we go back inside to ask if we could go in now since we saw her in the shop, she yelled I said you can't go in there! So unbelievably rude!! If you guys aren't open during your hours that you say you are then you shouldn't advertise as such! This lady needs to learn customer service

Being that MA chose to ban flavored nicotine this is a perfect solution and worth the drive from…read morethe nearby Springfield metro area.

From the owner: Visit Northern CT’s hottest newest smoke shop, offering one of the area’s largest selections of…read morevapes, hemp products, and premium cigars.