Best customer service! Dereck always anticipates my needs and is well-prepared for my orders during…read moreholiday visits.

By far the best wine selection I have found in town! The sparkling selection is slightly small but…read morethe red wine options are vast and the staff is knowledgeable.

Walked in to get some grapefruit Smirnoff (which they don't have in a bottle just nips)…read more Walked up the the register and the lady was completely negligent to my existence while she watched a video on Facebook. There was another girl stuffing her face and also ignoring the customer. The lady continued to be rude as she cashed me out.

T'was a quick in and out for my trip to Village Package Store. Didn't note anything in particular…read morethat was negative, so I'll just give a brief rundown: -beer, wine, liquor (including nips) -cigarettes, cigarillos and smokeless tobacco -private parking lot -next to Dunkin' Donuts (win) -semi-slow cash out, cashier chats a lot, but at least she was friendly Another packie in the books.

I have never been treated so poorly. Since I recently moved to Belchertown , I have been stopping…read morehere on my way home from work at least 3xs a week. Well tonight , I stopped at town mart to get some items. As I was walking in the store, I had a personal size pizza box that I threw away. As soon as I walk in a man sitting behind the counter next to the clerk said " are you f*king serious ... you threw away a pizza box .?!. He then followed me out the door and sarcastically said " don't worry I'll take care of your pizza box" it was so embarrassing . This man next to me stood up for me & Asked if he would rather someone litter. The employee challenged the customer to a fight and said "meet me out back" I have never been in a situation like this I am still so upset about the horrible customer ser

I wish there was a score less than 1 star. The manager, Jay, is among the rudest people I have ever…read moremet in a customer service environment. It's obvious he is unfit or resentful to be employed in a customer service position. As an example I stopped there today, for the last time, to get a scratch ticket. When I returned to cash it in for another, he was obviously irritated because I interrupted his snack. He told in, in a very unpleasant way, that I should have bought 2 to start. Then he called me a Lazy American. I'm retired now, after 50 years of work, achieved a double BA, a master's degree, and two PhDs, all while working. Believe me when I say it wasn't easy. Furthermore I have never been without a high responsibility job and served the nation in wartime. So, you can appreciate my distain for his attitude. And that has been a long history for him. I try to react to negative people, but today was the last straw. My sincere recommendation is that you patronize Checkers or Pride, both on Rt 202, is you prefer to be treated with respect and professionalism.

The gentleman behind the register was extremely rude and dismissive. I won't be back.read more

Quality selection of meats and farm goods. You will find…read moregroceries, fresh food, meats and also a wide selection of wines and beer. their deli sandwiches are worth trying

There are countless liquor stores in Amherst. But Spirit Haus stands out for its welcoming…read moreambiance and--what puts it in the no. 1 spot for me--the extensive selection of wines, from modest to ... daunting (!) prices. I also enjoy the Saturday winetasting, conducted by the owner, Gary--who selects the wines and provides excellent recommendations.

@@ road trip review @@…read more Pros: * Local beer! We got recommended Spirit Haus specifically when we asked a friend where we could get some local brews to take home. * Good selection overall. They had a good selection of beer from real close, from Massachusetts, and of course from the rest of the country/world. * Walk in cold storage in the back. * Didn't partake since we were on the way out of town, but there was wine tasting going on. The store carries liquor, wine, and beer. * Friendly staff. Cons: * I do wish local stuff had been a little better designated. There was local and local-ish kind of all over the cold storage room, so it was a little hard to figure out at first for us out of towners.

Great stop for beer, wine and liquor, I was amazed at the wine selection, I wanted/needed some…read morebubbles and found an interesting French sparkling. In the middle of nowhere! It's like an oasis. Super nice too!

This is my favorite liquor store in the area, and not just because it's the closest to my…read moreapartment! The have a wide selection of local beers, as well as several varieties of Dogfish Head. Check out the cooler in the back for even more options! I love that you can just walk in to the fridge. They have a lot of liquor too, at pretty reasonable prices. I haven't really checked out their wine selection. It seems like there is always someone different behind the counter when I go in there, but they're always friendly.

Neal is the best! I just went in with my roommate to get a bottle of wine, but we were really…read morejonesing for our favorite beer, Grey Lady, from Cisco Brewers in Nantucket. No where around here sells it, but we asked Neal and he ordered right on the spot and is even sending us a personalized text when it comes in! We couldn't be more grateful for fantastic local business owners like Neal. Can't wait for our Grey Ladies!!

Amherst Liquors is amazing!! Neal, the store owner, is always so hospitable and considers every…read morerequest special. I often find Amherst Liquors has the best prices, too. This store is locally owned and operated!! I'm certain we'll be back again :)

This place has an incredible wine selection AND they have Sharon who is the most knowledgeable and…read morehelpful wine expert. She suggested a Cabernet Sauvignon from Lodi that knocked my socks off! This little gem of a wine place is easily overlooked but if you don't go to check it out, you are missing out!!!

Don't be fooled by the small size. They have perhaps the best rum and tequila selection in Western…read moreMass (and maybe northern CT too). Much better variety than stores several times their size. If you want 7 bottles of the same mass-produced stuff, they may not be your place, but if you want to sample variety, they are amazing! I always find something I want, and have never been disappointed with the new-to-me varieties I have tried from here.

Amazing cheese selection! Fair priced, great people. I have been going here for a year now. They…read moreare actually at the basement of thorns marketplace down underneath now about a block away from their old location. Theres a parking garage next to it. Highly recommend! Great wine selection as well!

This place is so well curated and the staff is always incredible. Shout out to Becca for assisting…read moreus with a life changing cheese experience!

Disappointed with the service and quality under the new ownership. I asked the server what kind of…read moreveggies were in the special omelette and she wasn't sure so she checked with someone. She came back and said "every kind of veggie we have" so I asked for no peppers. My omelette arrived along with the gluten free sun-dried tomato toast I ordered. The omelette had peppers and my toast was completely raw and doughy. The server never checked back in so we were able to get a different servers attention and told him about the bread being raw. I asked for a new piece of bread or just a piece of white gluten free bread if all the sun dried tomato bread was raw. He returns with the same piece of bread stating it was a new piece. They clearly cut off the end I had bit into and just microwaved it. It was warm but still doughy as it clearly wasn't fully cooked.

I love poached eggs , and from experience when u get eggs Benedict they put too much sauce on it…read more So having the Swiss cheese and having it on cornbread was so good the hash was just plain old-fashioned hash, but it was cooked perfectly with lots of crunch on the edges. I asked for the hashbrowns to be cooked well done. and they came out just like everybody else's large and undercooked for hashbrowns service was great food came out in a reasonable time very satisfied.