Welcome to the Roadhouse…read more Food quality is excellent as we are traveling again today we headed to the Roadhouse. 1 hash and eggs Benedict side of cinnamon and raisin toast and my usual black coffee. My wife had a classic Canadian Bacon on gluten free sudried tomato toast. Her usual black coffee. Service was great and very helpful in a cozy niche of a location. I Highly recommend this hidden gem in Belchertown

I love poached eggs , and from experience when u get eggs Benedict they put too much sauce on it…read more So having the Swiss cheese and having it on cornbread was so good the hash was just plain old-fashioned hash, but it was cooked perfectly with lots of crunch on the edges. I asked for the hashbrowns to be cooked well done. and they came out just like everybody else's large and undercooked for hashbrowns service was great food came out in a reasonable time very satisfied.

Cute little diner we trued for breakfast. Took quite a while for the food to be cooked/served but…read moreit was good. A bit bland though. Coffee was great but they don't have any nondairy creamer. Luckily I had powdered nondairy creamer in my car. My omelet had ham, bacon, tomatoes, onion, cheddar cheese and home fries in it-the Farmers omelet. It was good. Hubby had scrambled eggs, rye toast and bacon. He enjoyed it. He wanted a second glass of juice but service was limited (slow) seemed to be only 1 server for the entire place.

The blueberry pancake is the greatest I've had in a long time. The service is wonderful nice Homie…read moreplace to have breakfast. The lady doing the cooking always washes her hands which I thought was a plus. Cash business only but well worth a visit.

I have been before and loved it, but this time was a true disappointment. We arrived and the…read moreemployee told us it would be a few minutes before should could take our order. Ok, no big deal. So we order after waiting about 5 minutes. We sit and wait. And wait. And wait and wait and wait. It gets busy, it's 1pm on a Thursday so it's understandable. My family and I wait patiently. But after 25 minutes the employee gives us my son's ice cream which we ordered with food because we didn't want to have to do two transactions and said the food would be another 10-15 minutes. They hadn't even started cooking the food. We have been here for 40+ minutes now and still haven't gotten our food. 3 sandwiches shouldn't take this long. Super disappointed and won't be back.

Recommended! Excellent turkey club sandwich and shoestring…read morefries. Very reasonable prices. Good 'period' music (and not overly loud). Friendly service. Comfortable, clean space.

Great food & service. Nice atmosphere & lounge area is fun! The Asian salmon salad is delicious &…read morevery large portion!

We had our baby shower here, and they absolutely exceeded our expectations. The staff were…read moreincredibly friendly, helpful and professional. The food was delicious. Perfect location. Everything about it was perfect, to be honest. Not a thing I would change about the experience. Thank you Villa Rose for a beautiful baby shower!!

My family ordered takeout from this place. We ordered burgers, Texas toast BLT's, Texas Toast…read moregrilled cheese, Buffalo chicken tenders, potato skins, fries, and onion petals. The food was really good. We haven't really found a lot of good restaurants out here in mid- Mass so this one is probably the best so far. When I called the order in, the person was friendly and accurate. She also took the time to ask the kitchen how long the order would take to make. 25 minutes. That's not bad considering anything out this way is a bit of a drive in comparison to where we live. So hats off the Russo's. We will be back!

The scallops smelled like ammonia…read more Just got back from dinner at Russo's Lakeside in Palmer. I ordered the fried seafood combo. According to the internet, when I searched to see if they were safe to eat, it says "No -- throw them out. The ammonia smell is a clear sign of spoilage, and eating them puts you at risk of foodborne illness (nausea, vomiting, diarrhea, cramps, etc.). Even if they were fried and look/taste okay otherwise, the decomposition has already started." The rest of the meal was "ok" but when I brought the potentially spoiled scallops to the attention of my server, she discussed it with her boss. The boss said they comp me a beer I had drank. Now, I don't own a restaurant, but I would assume that those scallops were a much larger portion of my bill than the draft beer. I mentioned that to the server and she went back to the boss lady, only to come back and offer a $10 discount. Perhaps if the boss lady would have come out and talked to me about it, I would have been ok with that but she stayed in her office because she was "very busy". This is when I started to get annoyed. I could hear them talking on the other side of the wall and mentioned to the server that I was really surprised she didn't come out to talk to me about this problem. She reiterated that the boss lady was very busy. However, the server wasn't able to apply the $10 discount so boss lady had to come out and do it. To add insult to injury, the woman completely ignored me as she stood about a foot or so in front of me. I had to ask her if she was the manager or the owner and her reply was just "I'm married to him." Then began telling me that the scallops my wife had were from the "same batch". I had smelled those scallops and they did smell fine but that doesn't mean there wasn't a problem with the ones in my order. I said I was surprised she didn't come out to talk to me and she just said "it's been a very long day!" I replied with "You serve FOOD to customers." Then she just threw her hands up and walked away. I wasn't rude, didn't raise my voice and was still disrespected as a customer. First time there, and will never return not do I recommend anyone else does. Hopefully I don't get sick from eating there.

So I almost didn't eat here. I ordered a veggie calzone and added garlic, spicy chicken and extra…read morericotta. The menu stated " ALL calzones come with mozzarella and ricotta." The waitress, took my order and my companion's order, then she came back and told me that although the menu stated that " all calzones come with mozzarella and ricotta " that the veggie one did not. She said it was a typo. Why am I responsible for your typo? I decided not to order anything and just sit with my friend while she ate.. the waitress came back about five minutes later and said that they would honor the menu and give me the ricotta. So, instead of leaving, I ordered my calzone. That might have been one of the best calzones I ever I had in my life. I will add this restaurant to the list of restaurants that I make sure I visit whenever I come into town. Next time I come, I hope they have fixed that menu or I'm going to cite this review and this picture.

Best pizza around love it. Staff members are all very nice and helpful. Def my go to when I want…read morepizza. The selections they have are awesome! Potato pizza is my favorite! Bbq chicken with bacon also yummy. I'd def recommend. You can get pizza by the slice or a whole pie.

everyone was super nice including the lady working the register was always nice A lot of the people…read moreI've seen complain at this location has been on them they demanded there food and complained how long it was taking KNOWING there payment didn't go through and continued to demand there food anyway the burger I got was the best I've had from any McDonalds location they gave me my food fast and exactly how I ordered please treat people especially the ones making your food for you with respect

Looking for ice cream in Belchertown is difficult! So hoping that the McDonald's ice cream machine…read morewas working, we made our way to that restaurant. Three people were already ahead of us, but they were long-waiting for their order. More people came in after us, some door-dash types and some ready to order at the counter. Finally! A staff person finally acknowledged us after several minutes and took our order. But after about 5+ minutes, I was informed the caramel machine was broken. So I opted for the hot fudge. By the time I actually received the sundae it was after another 5+ minutes that flew by slowly. I took it over to the table and found the ice cream already half melted, creating a mess in trying to eat it. I finally succeeded but needed to wash my hands. Going to the bathroom I found a sign on the door stating one has to ask for a key at the service desk to get in! Ugh, I hated the idea that I had to get back in that line?, but I tried the door and found it unlocked. Upon entering I found a mostly clean bathroom but the soap dispenser issued very little soap because someone had taken it apart and those parts lay across the top of the sink. Fun. After all of this, as I was eating, I noticed the constant long lines of vehicles winding around the building, waiting for the drive-up. So when we left we could not even back up out of our parking space immediately because of the back-up almost to the road. What an experience all for some ice cream.

This place does not have the best service there are about three workers in here and they are not…read morevery nice. One of the works, I'm not sure his name, but he is disrespectful to people. He slams food on the place you get your food. He gets bad at the customers when they aren't pacific about their orders or are nervous about ordering. If you do not wait for your mobile order they won't make it unless you say something. This has happened to me many times. Me and my friends are scared to order food because we don't want the man to get mad at us. This man has pink glasses and a beard. Sometimes he can be nice but not always. When the mobile order goes off he slams it to shut off. The tables are mainly clean and as well with the floors.

The people have attitude took 15 min to get a coffee and then made my other coffee and ice when it…read morewas supposed to be hot. And the shift leader is supposed to be a leader not standing around giving looks. Everyone just stands around and does nothing hot coffee is always cold place was dirty.

This place must have really made a turn around. Crystal Spring Plaza is pretty much a barren…read morewasteland these days, with several vacant storefronts. Subway has survived, somehow, and I'm quite thankful. Belchertown's "restaurants" section of the phone book is pretty slim pickins. The interior is modern, clean, with lots of seating available. I've never had to wait more than 2-3 minutes to order, as there's hardly ever a line. Thankfully, this Subway is always staffed with at least two people on the sandwich line. What sets this Subway apart-- for me-- is that everything is so well stocked and FRESH every time I walk in the door: drinks, chips, sandwich toppings, bread. I consistently see them "picking out" unsightly browned lettuce, wilted spinach, and mismatched toppings that have fallen into the wrong container. If you're like me, nothing grosses you out more than icky lettuce. The staff could use a little pep talk, their energy levels are pretty low. I mean, I get that they're working at Subway and not some Michelin star restaurant, but they really are doing a great job at sandwich making. So... you know, kudos. One thing, though... can we please all start calling them pepperoncinis? deferring to banana peppers is just so... erroneous... even though (apparently) the box they come in at Subway apparently denotes them as banana peppers. END RANT.

I asked about a tuna sandwich. Employee answered..."I'm busy making a sandwich". Well...excuse the…read moreheck out of me. Really rude. Tuna was scraped out of the bottom of the container. Employee seemed inconvenienced that I was trying to buy something. AND....the 12" wrap measured exactly 7". Unbelievable. Maybe the 12" is about the bread, certainly not about the sandwich...which was a "wrap". I felt like I was getting the "bum's rush"...like she couldn't wait to be done with me. All I got was attitude. Friday, Sept 18th, around 7:30 pm. I got the feeling that no one (employee) cared. Product is far over priced anyway. Part of the price should reflect convenience, welcome atmosphere, polite service. It also used to smell very nice when you walked in. No More. I got none of that. I will actively avoid the place. Too bad really. It used to be better.

Went through drive thru and bought a coffee. Employee took my change and threw it in the tip…read morebucket without asking me if it was a tip. I waited at the window for my change and he just ignored me.

My favorite place for coffee or a lemonade refresher. Friendly and great service. They're pretty…read morefast too.