I would not recommend this business for any type of home service. I initially reached out because…read moremy washing machine had a faulty lid-lock and I also needed a Tesla charger installed in my garage. While he did complete the charger installation without issue, the problems began with the washing machine. He assured me he could repair it and proceeded to order a replacement part from Amazon. The part didn't fix the issue, and he then told me he wouldn't be able to return to remove it for about two weeks. He suggested I call another appliance specialist, which I did. The new technician told me that no reputable repair professional would ever order washing machine parts from Amazon, as doing so can cause permanent damage. Unfortunately, this is exactly what happened--my washer's circuit board was fried, and I ultimately had to purchase a new machine. While he was at my home, he also left his toolbox behind. I texted him about it, and he said he was busy for the next two weeks but would let me know when he could pick it up. After a week and three days with no follow-up, I reached out again for a firm date and time. The screenshots attached show the conversation that followed. He left my home messy and did not clean up after himself. His demeanor throughout the process was extremely unprofessional. I followed up only because he said he would get back to me, and when I held him accountable, he responded poorly. If you need any kind of home service, I strongly recommend choosing another provider. A professional, well-run business would never speak to a client the way he did or handle a job with such carelessness.

I would not recommend using this business for any home service needs. My fiancé, Tommy T., has…read morealready shared his experience, and I am adding my perspective as well. From the beginning, we made it clear that we needed an exact date and time for when he could come by and grab his toolbox, which he left at our house. We both work full-time, so coordinating who can be home is essential. The technician told us he was busy for approximately two weeks but would inform us when he could return to retrieve his toolbox and proceed with the repair. Over a week passed without any update. As a business owner, it is the owner's responsibility to communicate with clients regarding scheduling, timelines, and any delays. When my fiancé followed up, the technician responded in a highly unprofessional manner, including the use of profanity. Using inappropriate language toward clients reflects a lack of professionalism and respect. He accused my fiancé of "spreading toxicity," yet the only toxic behavior we encountered was in the tone and content of his own messages. This level of disrespect, especially coming from a business owner, is extremely concerning. Regarding the services requested, we initially inquired about installing a Tesla charger. Immediately afterward, we asked whether he also repairs washing machines, and he stated that he does. He was fully aware that the consultation was for both the charger installation and the washing machine repair; this was communicated clearly, and he acknowledged it. He also mentioned that his company policy prohibits ordering appliance parts from Amazon, yet he asked us to order the parts on his behalf. This alone indicates that he knew the practice was inappropriate. We ultimately had another appliance specialist come to evaluate the washing machine. That technician was visibly frustrated by the poor quality of the previous repair attempt. He explained that a reputable repair professional would never use Amazon-sourced parts for appliance repairs and was surprised by the overall lack of proper workmanship. We did pay him for what he asked for installing the charger, which he did do well. We did not pay him for any washing machine repairs as he did not repair it. We bought the part ourselves because he told us it was against his policy. Overall, our experience reflects unprofessional behavior, poor communication, and questionable repair practices. I strongly advise others to consider a more reliable and respectful service provider. Below are screenshots showing he understood that the consultation included both the charger and the washing machine, and also stating that he knew it was not in the best interest to use an Amazon part for a repair.

I had an appointment scheduled to have a routine service done on my garage door as it's probably 20…read moreyears old and was making some interesting noises. The owner didn't make the appointment but after I left him a message he called me back to say he had an emergency he had to attend to but he would have somebody else swing by. I think it was his nephew, who did show up shortly thereafter. The gentleman was super polite, dressed professionally and was very thorough in his inspection. The panel rollers needed to be replaced as they were old steel rollers which were bent. He replaced them all at a reasonable cost. We also discussed getting two estimates, one for replacing the entire garage door and one for replacing just some bent tracks. He said he would speak with the owner and a quote would be provided. Haven't heard back on that as of yet. I will say that the employee was dead on knowledgeable and professional. It's frustrating that the owner did not reach out to me about missing the appointment until I called him. Now about that super sketchy looking service vehicle ...

Bill came out today after talking with him. I called a few other companies, and before even seeing…read moreit they wanted me to get a converter or change my openers because my remotes didn't work, and my openers are old. Bill showed up, and before we talked about replacing the unit he said; hold on let me mess with these remotes.. After 45 minuets he called me back to the garage, and showed me he fixed the remotes!!! To find someone so honest with your best interests in mind is rare. He literally saved me $200!! I will continue to use him, and recommend anyone to his service. Thanks again Bill I really appreciate your hard work and honesty.

These guys are great! They've roofed our home twice, my daughters home and we referred several…read morefriends to them as well. They have been super busy since the hailstorm in southwest Springfield, so we knew it would take awhile to see anyone. Ken kept us well informed during the waiting process. Went in to the store to see the color selections, and came home with some swag! (Hats, coffee cups) It was a week or two after the shingles were delivered that they started working on the roof. I can't remember the job supervisor name but he did a great job keeping his guys in line (when someone spouted a curse word while I was outside checking their progress), as well as encouraging them on good work. They cleaned up around the house every day before they left which is so nice! They sub out the gutter work (highly recommend the 6" ones!) and they did a great job too. Ken was so helpful with the insurance part of it all, and responded in a timely manner to my emails. Be sure to ask about a discount for cash payment!

We had interviewed a number of contractors, and chose Cox Rooffing!! The work was extremely timely,…read moreVERY professional. Excellent materials, efficient workers, no sales pressure. Would DEFINITELY recommend!!!

Asked Kris to install blinds on windows, which he did. The quality of his work was good and a good…read morevalue, but he works slow. He has a FT job and handyman services is extra income on the side. Called a second time requesting he add more window blinds that I had purchased, to install deadbolts on three exterior doors and replace all the interior door knobs I purchased. We negotiated a price, which he increased due to the work involved and I agreed to the new price. I paid in cash, but he didn't finish the work. He returned to complete the project, but left after an hour, as he didn't finish a deadbolt installation and installed the second dead bolt and door handles, then left early because a tornado warning was issued that afternoon and evening. Kris said he'd return to finish the job Saturday or Sunday, but didn't. So, Kris walked off with my money and left without finishing the work he was paid to do. He offered to return the following weekend. I text: Will you be able to finish the work? No reply ... and the blinds, the deadbolt nor the door knobs are still sitting on my table. He took my cash, said he'd be back - and didn't. A hard lesson. Do not to trust this guy! He'll take your money and leave his work unfinished.

Great job, low cost. Will use again…read more Had issue with power to garbage disposal and he fixed it quickly.

Great bunch to work with! Yes means yes...a positive can do attitude is refreshing in these times!…read more We had an awesome experience from start to finish! Very customer oriented...will be recommending them for all roofing needs! Thank you, Paul and Shelly

I schedule an 8-11 (arrival) time slot. Aaron called about 7:50 to let me know he was on his way…read moreand asked if I'd like a coffee. Well, of course I took him up on his offer. Aaron arrived, coffee in hand, and got busy replacing the springs and installing a new garage door opener. Aaron was very professional and very pleasant to converse with. I highly recommend Precision Garage Door!

Fast response. Phil Holman did a great job. Went above and beyond. Personable, honest and…read moreprofessional. Would definitely use again and refer to others.

These guys worked overtime to get our air conditioner back up and running. When James said I won't…read morebe comfortable until you are, he really meant it! It has been so hot, and we were melting in our shoes until he fixed it for us. So happy!

When my dryer stopped working on a Saturday I reached out to them. They were responsive,…read moretransparent about their pricing, and knowlegable about how to fix the problem. The technical Derek was respectful and kind.

Five stars for J&J Electric!…read more From start to finish, our experience with J&J Electric was exceptional. Owner Jim Wilson personally came out, thoroughly inspected what we needed for our new Tesla, and developed a thoughtful plan that allowed the charging outlet to be installed cleanly and discreetly--with everything tucked away rather than looking like an afterthought. His team was efficient, professional and did excellent work. The finished installation exceeded our expectations, and when they left, everything was so clean you'd hardly know they had been here. Great planning. Great workmanship. Great people and GREAT value! We wouldn't hesitate to recommend Jim and the J&J Electric team. Mike &J Judy Good

I have used them twice now in my home. Very nice, punctual, and quick. Very easy to work with. I…read morewould definitely recommend them.