I had an appointment scheduled to have a routine service done on my garage door as it's probably 20…read moreyears old and was making some interesting noises. The owner didn't make the appointment but after I left him a message he called me back to say he had an emergency he had to attend to but he would have somebody else swing by. I think it was his nephew, who did show up shortly thereafter. The gentleman was super polite, dressed professionally and was very thorough in his inspection. The panel rollers needed to be replaced as they were old steel rollers which were bent. He replaced them all at a reasonable cost. We also discussed getting two estimates, one for replacing the entire garage door and one for replacing just some bent tracks. He said he would speak with the owner and a quote would be provided. Haven't heard back on that as of yet. I will say that the employee was dead on knowledgeable and professional. It's frustrating that the owner did not reach out to me about missing the appointment until I called him. Now about that super sketchy looking service vehicle ...

Bill came out today after talking with him. I called a few other companies, and before even seeing…read moreit they wanted me to get a converter or change my openers because my remotes didn't work, and my openers are old. Bill showed up, and before we talked about replacing the unit he said; hold on let me mess with these remotes.. After 45 minuets he called me back to the garage, and showed me he fixed the remotes!!! To find someone so honest with your best interests in mind is rare. He literally saved me $200!! I will continue to use him, and recommend anyone to his service. Thanks again Bill I really appreciate your hard work and honesty.

Fast and accurate estimates. Did a great job at a reasonable price. I was offered several options…read morefor both long term and sort term repairs.

My garage door had been making a loud snapping sound sometimes when it was opening, so loud that we…read moreusually cringed every time it opened in preparation for the horrible snapping sound, and when I finally started looking at it, my cable was frayed and about to snap at any moment. Of course it happened right before a snow storm was about to hit. I called Ollie's Garage Doors and Sheldon gave me a great price and was able to come the next day, even with snow in the forecast. He installed New cables and told me that it was Way out of adjustment and that was why it was snapping and causing my cables to eventually fray. My garage door is adjusted now and there is no more Snapping sound as it opens. He oiled it up really well and now my garage door opens smoothly. I have told friends how great my experience with Ollie's Garage Door was and I saved their phone number in my phone as my only Garage Door Repair Man. I plan on calling Ollie's again to do updates in the Spring. T. Ford

Although they are too booked out, tim gave me a recommendation quickly and kindly , no wonder they…read moreare in such demand !

I needed a bunch of doors adjusted on my house and I was lucky enough to find this fine company…read more They told me they were so busy that it would take 6 to 8 weeks before they could help me, and they even recommended other places if I was in a rush. I figured any place that was so busy that they were turning away new customers was a place I wanted to deal with! I waited until they could take me, and they sent an excellent employee who did all the work in a very reasonable amount of time and they charged me under what I thought it would be. I can't recommend this place more highly!

These guys are great! They've roofed our home twice, my daughters home and we referred several…read morefriends to them as well. They have been super busy since the hailstorm in southwest Springfield, so we knew it would take awhile to see anyone. Ken kept us well informed during the waiting process. Went in to the store to see the color selections, and came home with some swag! (Hats, coffee cups) It was a week or two after the shingles were delivered that they started working on the roof. I can't remember the job supervisor name but he did a great job keeping his guys in line (when someone spouted a curse word while I was outside checking their progress), as well as encouraging them on good work. They cleaned up around the house every day before they left which is so nice! They sub out the gutter work (highly recommend the 6" ones!) and they did a great job too. Ken was so helpful with the insurance part of it all, and responded in a timely manner to my emails. Be sure to ask about a discount for cash payment!

We had interviewed a number of contractors, and chose Cox Rooffing!! The work was extremely timely,…read moreVERY professional. Excellent materials, efficient workers, no sales pressure. Would DEFINITELY recommend!!!

Trevor Lee and the folks at A1 did a terrific job on my roof. Their pricing was fair, their…read morematerials top notch, and the installation was competent and efficient. Cleanup was outstanding as well. I'd use them again on any home I own in Springfield and recommend them highly. John Williams

Awful experience after the storm I had to use them for a second year in a row terrible…read morecommunication didn't replace damaged drip edge. I asked for an estimate to replace the drip edge. They quoted me for the spots on the drip edge. They wanted to replace so they still didn't replace all of the drip edge they replaced my gutters, left pieces of my gutters behind in the yard had to come back out and get it. They didn't sweep the yard with a magnet to clean up any of the nails and screws. Couldn't get a hold of anyone. Took forever to responds to my emails. I have to send multiple emails to get a response, awful experience for using them two years in a row, never will use them again. Complete rush job Need to improve on customer service as well as providing quality services

We first hired him back in 2006, and his excellent work lasted all the way until the recent storm…read more He does high-quality work and always leaves things looking nice and neat, especially the boxed-in trim around the outdoor lights. We are looking forward to working with him again this year!

We are very happy with our experience with Rozell. From the original estimate, we have been…read moresatisfied. Anytime we had questions, they were quick to respond. We used them for both new windows and siding. Very satisfied with the service and the price.

These guys are so professional, so efficient, and so reliable…read more Very grateful they fixed the roof after my neighbors trampoline damaged it.

I called for a leak and they came the very next day. No problems since and two family members have…read morealso had awesome experience after I referred them. Excellent company and very reasonably priced. Most importantly, they do what they say they are going to do!

Absolutely worst company...don't have enough space to write everything that was sold, not…read moredelivered. Not even giving a updated contract with a final price.? How do you operate a business without putting it in writing.. ? Stay away!

I needed a new roof, ridge vent and gutters. The whole installation process was so seamless with…read moreSpringfield Roof Co. Mark did the initial inspection and he was thorough and explained everything in detail, but what really impressed me was his ongoing communication. He kept me in the loop the entire time leading up to the install. It was really good, especially since I am gone from home a lot. During the install, my wife told me that the installers were genuinely nice guys and were friendly and polite whenever they interacted with her. Mark again kept me in the loop and sent me photos after the installation. When I got home I was really impressed with the quality and workmanship. It was an amazing job. I was also really impressed how everything was cleaned up after they left...it was impossible to know that anyone had even been at our house let alone replace the entire roof!