Had a great experience here as a new patient! Every staff member I encountered was friendly and…read morekind. Their work was thorough, yet didn't take an extremely long time. The office was clean and organized. I am so happy to have found a new dental practice that I absolutely love!

Beware of deceptive billing, receptionist says one thing then charge you another. I specifically…read moreask if this procedure was an additional charge with cleaning and was told it was not part of their process. Then I get a charge, why would I allow a charge if I could of waited 3 months for dental coverage to start up again. I am no longer with them for this reason!

I first met Dr. Capozzi at Verber Dental's Camp Hill location after some negative experience with…read moremy previous dentist who ruined one of my teeth under his care. I saw him for a second opinion before permanently removing my failing tooth. I liked his personality, professionalism as well as the quality of his team (thanks Lindsay), so much that I stuck with him even after he moved his Etters office, which is 4 times the distance. I continued for the next 6 years despite the inconvenience because of the trust and high level of care. One day I left first thing in the morning for a routine check up upon receiving an automated reminder text that morning. Upon arrival, the receptionist told me my hygienist had called out sick. That's unfortunate, because everyone gets sick. But feeling frustrated, I was hoping for some acknowledgement of the inconvenience or a small accommodation (someone else to see me if I am willing to wait, or squeeze me in and reschedule me in the same week, etc). Nothing. The receptionist simply stared at me, waiting for me to dismiss myself. That was the last straw for me -- wasting an hour of driving and away from work was an excuse enough for me to end the long commute. Aside from this single incident and for me the long distance, I only have positive things to say. If you are within his service area, I would still highly recommend Dr. Capozzi and his team.

I really wanted to love this office because, on the surface, they're excellent. The dentist was…read morethorough, careful, and clearly knowledgeable. The office has all the latest technology and the actual clinical care during cleanings and basic procedures felt high quality. Unfortunately, their business model is where things completely fell apart for me. They do not perform root canals or other advanced procedures in-house due to partnerships within their dental network. What that means in practice is that if you need anything beyond basic work, you're referred out, and those referrals go straight to specialists who push additional appointments, expensive 3D scans, and tests that are often unnecessary. No one clearly explains that these extras may not be required, and you'll get calls saying you owe hundreds (or even thousands) of dollars for diagnostics your insurance won't cover. Additionally, I had several small areas being monitored by my previous dentist that did not require fillings yet. This office told me I needed multiple fillings and had already completed two before I started to question things. After switching to another dentist for a second opinion, I was told those areas did not need fillings at this time and could simply continue to be monitored, exactly as my prior dentist had been doing. The new dentist also evaluated the issue that supposedly required advanced scans and determined that since I had no pain or symptoms, no immediate treatment was necessary. They explained that if something changes, I can come directly into their office for a root canal that is covered by my insurance, without unnecessary add-ons. If you're looking for basic cleanings and routine care, this office may be fine. But if there's any chance you'll need more involved treatment, be very cautious and consider getting a second opinion before agreeing to additional procedures or costly referrals.

Dr. Sohal and the whole team are amazing! I had several bad experiences before with Dentist in the…read morearea and the Dr. and his whole Team were able to restore the trust again and make the visits less stressful. Melissa is going above and beyond to answer my questions and requests. The whole facility is clean and has a relaxing atmosphere.

I am a hyper-anxious dental patient with a poor dental history and I had a toothache. The staff at…read moreDental Care of Harrisburg was compassionate, sympathetic and very helpful. Fawn, the Dental Assistant, and Dr. DAvid, the Dentist couldn't have been more understanding or helpful. They took care of my immediate problem and helped me create a plan going forward. Rates were reasonable. We definitely will go back and highly recommend them.

I would highly recommend Dr. Graver for any sleep apnea/snoring issues. I went to see him a few…read moreyears ago and I was fitted with a custom oral appliance for my snoring. It worked great and I didn't snore. Just recently I went back to get fitted for another device for my snoring. I told him specifically what I was looking for in my next device. We scheduled an appointment and he showed me several different devices he thought I might like. It was obvious that he took some time and did a lot of research before I arrived. He went above and beyond expectations. I appreciate his diligence and dedication to his patient's care. I now sleep so much better and my husband thanks you too - no more snoring!! And, the other office staff were extremely friendly and helpful too!

First off the dentist was flat out rude! My step daughter…read morestarted having an issue with a loose tooth and the dentist claimed it wasn't loose even though I can see it moving with my own eyes, then she had a chipped tooth from when she fell at a public pool a few years ago but the "dentist" proceeded to insinuate that my wife was in a car accident or something with her daughter in the car or just plain abusive or negligent. Then since my wife doesn't believe in vaccines because they are known to cause autism, he continued to badger her about that decision. Definitely wouldn't recommend this place for having a dogs teeth looked at let alone your child. All of this because her regular dentist office keeps rescheduling due to not having a dentist in the office

For decades, I used to be awesome with my dental care, but haven't been to the dentist in let's…read morejust say a few years, due to moving around. The care I received today was amazing and very reasonably priced. I was blown away by the doctor, she explained everything she was doing in real time - that's not what I've ever experienced before going to the dentist. Unbelievable care. A++++

Cliff notes: overcharge, give you the runaround, misplaced X-rays... sent a bill I didn't even know…read moreabout to collections This place is a bit of a mess. I had a few cleanings done here, which were pretty normal. Like others have said, I had to wait longer than expected but nothing too drastic. I did end of switching providers though after one too many bad experiences that could not be coincidental. Saga as follows: -They switched dentists between my 2nd and 3rd cleaning here. During the second cleaning I was told I would need multiple fillings (which I kept procrastinating...) During the 3rd cleaning the new dentist said I did not need any... (to give benefit of the doubt, maybe every dentist is different...? But I felt like the previous dentist was just trying to get money out of me! -They were VERY hesitant to give a referral for a wisdom tooth extraction to anywhere but one specific place (which didn't take my insurance) Once I finally jumped through all the hoops for them to finally release my information to who I was asking them to, they only sent part of my record and I had to get X-rays redone at the place I was getting my wisdom teeth out because they "didn't have it" -During my 3rd cleaning they took the X-rays again because the "didn't have them" How do you misplace X-rays...? ‍ - the new dentist was really demeaning, mansplained EVERYTHING to me, even restated something I literally just said, and used my name every other second thinking he was "connecting with me." I did not like it! But I was thankful he retook the X-ray "for free" (not my fault they misplaced it though...) and did not lie about my filling so that was nice... mixed reviews on him -Nail in the coffin, my last appointment was 7/22 and i have not heard from them since (except to cancel a cleaning 1/23 because I decided not to continue with them...!) All of a sudden I get a collection notice in the mail saying I owe them money for my last cleaning.... I called to ask why I didn't get a bill or a call or anything. They claim they sent 8 bills before sending to collection but I did not get 1... Needless to say: proceed with caution. The people are not bad (also not the best...) but I had one too many bad experiences for it to be coincidence.

As always after being absent for the covid virus, I had a great visit and I finally got to meet Dr…read moreDitty and had a great assitant prior to seeing Dr Ditty

I was a patient for over 10 years and the quality of service has really gone down hill. Autumn from…read morethe from office should be fired. She is prejudice against people that she thinks does have insurance. I have insurance, but she didn't do her job until I got there. It took 48 minutes to finally verify that I had insurance. By then, it was time for the next patient. Autumn told me that they were not going to clean my teeth and that I had to leave. I drove 2 hours round trip for nothing. Autumn was rude, disrespectful, and talked down to me. She had a chip on her shoulder and a power trip. She should be fired immediately for how she treated me. I will never go back to this dentist office again because of Autumn. There are so many choices of dentists on Linglestowns Road that I don't need this one. I would not even give it one star. Actually it deserves zero stars because the customer service from the employees there is horrible. They are hiring low grade people that don't care about the clients. Autumn bullied and degraded me. She thought I didn't have insurance and treated me like I didn't deserve service. She literally told me to leave. She told the dental hygienist not to service me. She is a horrible person with a mean personality. She should not be working with customers. She is incompetent because I've always had insurance, but she didn't do her job correctly. She needs some customer service training. Also, she should do her job before the patient shows up instead of waiting till the last minute. Dr. Shirley and Dr. Ditty... you are hiring people that are giving your practice a horrible name. With all the competition around you, your employees should be giving top notch service to each and every client no matter what. The client is who pays your salary...just remember that. I tell everyone how horrible your place has gotten. I suggest you give your employees some training and fire employees like Autumn. I could go into detail how horrible Autumn was to me but it would take pages. AUTUMN NEEDS FIRED.

If I could rate this with zero stars I would. This was previously a great dental office. I'm not…read moresure what caused the change, but now you cannot get anyone to answer the phone. Receptionists are rude and the business manager is exceptionally unprofessional. My daughter had a tooth replaced. Not only did this practice drag out the procedure into six appointments over the period of seven months, but they changed the cost of the procedure three times. This procedure wasn't covered by our dental insurance. We paid out of pocket. Our insurance company has indicated that this is a predatory practice used to garner more money from a patient. To top this all off I was texted on a Sunday morning from the dentist's personal number to "remind" me of an appointment for the following morning that I wasn't even aware of - barely giving me 24 hours notice. Because I declined without giving them 24 hours notice they have charged me a $100 cancellation fee. This dentist is an unethical Creeper. PAXTON FAMILY DENTAL is NOT ACCREDITED by the BETTER BUSINESS BUREAU.

Deets is terrible. complete a** hole. my mechanic has better bed side manners. Extremely rough and…read moremore concerned with the tv station. He is judgmental w NO compassion. I've read the positive reviews on here and they are all copy and paste jobs from the 'write a review' website. This laziness alone supports my opinion. I'd honestly rather have my teeth rot and fall out than go to PFD ever again. Deets needs to feel the financial pinch at a minimum. lawsuits and loss of license for abuse at a maximum. Deets is the one who needs to "change his ways."

Finally found the best dentist for me! Kind, gentle and…read morehonest I am 79 and have been to more dentists than I can count. This is the first time I was actually able to relax in a dental chair. I highly recommend

My husband and I were at Smile Designs this past week and wanted to share what a wonderful…read moreexperience we had at this office. We have been to many dentists and have finally found our "forever office"! Dr. Nickens was professional, caring and explained everything about our treatment. His staff was the same. We felt we were given full attention and made to feel comfortable. I am looking forward to my new smile! JLM