I was hired as a Treatment Plan Coordinator. I was not given the tools to do my job effectively and lasted only a couple of months.
I had a schedule of when to work at which desk. When working at the front desk, I had no telephone until shortly before losing my job. I had to run to a back room to answer the phone, which I couldn't do if I had patients in front of me. When I finally received a phone, it didn't ring so if my coworker was on her phone and I was waiting on a patient at the front desk...I had to look up at the patient with one eye while keeping the other eye on the phone to watch if a light was blinking so I'd know if it was ringing.
We were to scan new patient paperwork into the patient's chart but the scanner was hooked up to a coworker's computer and she was busy so papers would get lost. I figured out how to use the printer directly behind me to scan directly into the patient's chart but was told I wasn't allowed to do it that way because there was no backup copy.
We had a flood in the basement so the employee bathroom, refrigerator and water cooler were unavailable for several days. Only a single patient bathroom could be used by everyone so I learned to hold my urine, bring my own liquids, and keep a cooler in the car for my lunch.
The air conditioner broke so on one of the hottest days of the year the temperature inside the building went as high as 95 degrees. When the air conditioner was working, my coworker thought it was too cold so she brought her own heater. I had icicles hanging off my brow while my feet were flaming torches.
The mailbox had been vandalized. It was a large 60 plus pound metal box that was bolted into the concrete. It had been smashed and pushed forward so the bolts were partially out of the concrete. You had to carefully, with one hand, push it up into place...put the mail in the slot, unlock the door to our mail..pull the mail out...and very carefully let the mailbox back down so it would not snap the bolts and crush you.
I had to bring my own binders, mechanical pencils, lined paper, tabs, etc., because we had a freeze on ordering office supplies. I had to purchase my own, which they kept when I left.
The front desk computer did not have RSS software attached to it until just a few days before they let me go. This software was used to attach x-rays and EOBs to patient claims and submit those claims to insurance electronically. I had to keep a list on my own notebook so that when the back room computer was available to me, I could finish those claims.
I had no stapler, paperclips, lined paper, erasers, tablets and was told to tear post-it notes into small pieces in order to get a lot of use out of only a couple of pads.
They were working on I83 next door and using dynamite so our building would shake like an earthquake each day.
All of this and I continued to work there as I am a glutton for punishment.
On my last Thursday my coworker said she wanted to perform a seance in the office. She went to work on Friday. I was not there.
When I came to work on Monday morning, I was met there by the HR rep who told me that a piece of the sump pump was broken and the basement had flooded again. I was also told that the bathroom door was opened very hard and now there was a hole in the wall. (It wasn't that way when I left on Thursday) The HR rep said it seemed there was a curse on the building and then she asked me to leave because I "couldn't reach their high standard of productivity"
HA, ha, ha, ha, ha, ha, ha, ha, ha...... read more