I have rough teeth, in some part due to the mistakes of sloppy or greedy dentists in my checkered…read moredental past. I am naturally wary of new dentists, and finding a new one is kind of like going to the oncologist to check out that new lump you just found... Finding Mimosa Dentistry is like that same oncologist being like "nope - not cancer!" It takes a while to earn my trust but I've now been to Mimosa four times, including having some work done, and these guys are legit. I am more grateful to have landed with them than I can express. FYI - there are TWO Drs. Bui - they're brothers, both educated at UPenn. My favorite is Dr. Loc Bui (DMD), who is so humble he will tell you his brother is "the smart one" but who is so careful and gentle with my teeth and my panicky self. My husband sees his brother, Dr. Toan Bui (DDS), who my husband says is hilariously intense, but also very good. ("The most thorough cleaning I have ever had," to quote him.) It took my husband and I about six months to figure out there were two doctors here with the same name and we had some very confusing conversations about our "dentist" in the meantime. I'm torn about posting this review because it selfishly benefits me to have as few people as possible find out about this amazing little gem of a practice... but when I remember all my fellow dental-sufferers with unnecessary root canals and a string of fillings for "microcavities" (?!?) - I know I can't keep Mimosa for myself.

I have been a patient here for years and years. I had an appointment today and when I went out to…read morestart my car, it would not start. I called them immediately giving them 4.5 hours notice that I wouldn't be able to make my appointment. The lady on the phone was rude and informed me that they will charge a fee for cancelling. Out of all the years that I have been a patient, I NEVER canceled and I always payed my bill immediately. I am saddened by the way I, a long term patient, was treated. When I asked to reschedule she said "When", I said anytime next week...her reply "Nope" (she didn't even have time to look at the schedule)... I said ok how about the next week, she said "I guess", not giving me any possible dates or times....eventually I was able to reschedule. I am so upset about this......I have recommended this dentist to many family members and friends. I sure hope they don't get treated the same way......I will never recommend again. BTW: The Dentists are extremely nice and good at what they do.

Had a great experience here as a new patient! Every staff member I encountered was friendly and…read morekind. Their work was thorough, yet didn't take an extremely long time. The office was clean and organized. I am so happy to have found a new dental practice that I absolutely love!

Beware of deceptive billing, receptionist says one thing then charge you another. I specifically…read moreask if this procedure was an additional charge with cleaning and was told it was not part of their process. Then I get a charge, why would I allow a charge if I could of waited 3 months for dental coverage to start up again. I am no longer with them for this reason!

Recently was forced to switch dentists when my insurance changed, this was the closest practice to…read moremy location so I decided to have my records transferred, well in advance of my actual appointment. I corresponded with the office staff via phone and email to accomplish the transfer. They were very professional and efficient. When my appointment finally arrived a few months later, I was reminded over and over via text to the point that it was borderline harressment. One reminder is fine, especially when I confirmed, but the repeated texts were a tad overkill. When I arrived I was greetly warmly to a very clean and beautiful office. I've never been to a professional health care provider that was decorated as homey as here. It was nice, without being too much. My dental hygenist was running late, as I wasn't called back till 30 minutes after my appointment time. No one informed me of that. Than it took her longer to actually build my chart, and get the front desk to pull and download my previous xrays from my old provider, all while I sat in the chair and waited. I feel all of that should have been done prior to my appt. To be honest I was very annoyed at how long I was there. The cleaning was good, and they provided a courtesy scan of my mouth. Dr Scott was charming and easy on the eyes. He answered my questions in an easy to understand manner. The welcome goodie bag was a nice surprise, with merch I will actually use. Obviously I'll be back, I hope the running that behind is an isolated incident. I also opted out of the text messages, so moving forward I hope to give them an additional star.

I went in to have a tooth pulled. They pulled the tooth & checked a couple of other things. They…read morehit me with a plan that would cost several thousand dollars. I declined their treatment plan. Later, I scheduled a standard cleaning. Only to be told they will not perform the standard cleaning WITHOUT the expensive treatment plan. So... I'm being denied treatment because I won't pay them thousands of dollars for something I don't want.

I appreciate the time and attention Dr A gives to speak with patients. Ken does an awesome job…read morecleaning with a gentle touch and good humor. The place is clean and appears to be well managed. I would recommend it for new patients who truly hate dentist time ...

Attempted to get on the schedule for a cleaning after dealing with some changes in insurance…read more Called July 17th and was told I needed to call back in January to even get on the schedule. I asked about being on a waitlist if someone cancelled last minute and the receptionist acted like I was crazy. Oddly enough they had no problem scheduling an appointment for a more urgent issue (which will, of course, be more lucrative). Interestingly enough, I had an issue in the past where a hygienist berated me for not getting frequent enough cleanings. If you are looking for complete dental care options and not just emergency availability, I do not recommend this office.

If it wasnt for this one particular lady that works there my review would have gotten 5 stars.i…read morebeleive she is racist,she "never" acknowleges me never says hello like i think you should greet a patient ,she just opens the waiting room door and pretty much stands there,like if you didnt look up to see her you wouldnt know it was your turn,then she has this obviouse lok of disdain on her face ,towards me,like you know its hard to explain but you feel it and see it .the time that she has spoken its not pleasent,its forced and very short,where the girl that put the dental bib on me before asked if she could ,this one didnt,shes just kinda mean to be honest, then when i was talking with the dentist she just snatched it off,i think its racism ,and i would complain to the office but,i have seen even the nicest white owned and staffed places close ranks behind being called out ,i know this is america ,and i know theres probably 90 % indoctrinated racist mindsets ,in this clinic itself ,but they hide it very well,this particular woman doesnt,she makes it known to me she doesnt like me at all,which honestly i dont care ,but what i do care about is spending my money at a place that would allow this reatment towards a patient,up until her my treatment was pretty ok,but seriously its enuff to make me want yo find another dentist ,anyway ,its for these reasons ,my rating is a 3 star

The offices have been recently renovated. It location is very accommodating just off 230 north &…read moreMohn St. . The parking lot is easy. NO STEPS! The front desk service (Beth & Veda) is consistent and patient. The facilities are easily accessible. The hygienist Samantha is a beauttiful person. She is personable, gentle, and definitely committed to individual care with a conviction for patient care. Dr. Gao showed personal interest and provide individual patient feedback. We will be looking forward to making Steelton Family Dentistry our 'dentist'! Thank you!

During my niece's visit which I accompanied her on, she was anxious to begin with, but I heard her…read morecrying. I also heard Dr. Killian telling her "I just said we're almost done." I find out afterward that he started drilling before offering her Novocain, which he followed up the offer with, "but that hurts too." He also let her know he had other patients waiting and basically told her to suck it up. Our appointment was at 11:10, she wasn't seen before 11:30 so she wasn't the reason he was backed up. So we leave, she's in tears...we get home and find he hasn't sanded it evenly with the tooth beside it (front tooth repair for the 3rd time) nor has he smoothed the back at all. The care was terrible, procedure "completed" but not done well, and he was already behind when we arrived. I wouldn't recommend this doctor to my worst enemy.

Dr. Killian got my daughter in on very short notice while she was home for Thanksgiving. Thanks for…read moregreat service!

I had a great experience. Dr. Patel and his staff are fantastic and I don't say that to mean…read more"overall it was a great visit" or "despite 'fill-in-the blank' happening, my visit was very positive" or other statement that has to be qualified. What I mean is that there was not a bad part of this process. I am 16 hours removed from my first root canal and I. Have. Not. Felt. ANY. Pain. None. I felt no pain in the chair, I felt no pain yesterday afternoon, and I am feeling none this morning. Dr. Patel exudes an air of competence that I found very comforting and it made everything go so smoothly. I'm a high anxiety patient who is unreasonably terrified of dental work and I'm a jerk for not remembering the name of the Dental Assistant from my first visit, but her soothing and professional bedside manner kept me there feeling listened to and safe at my first visit and 'Cassie' was fantastic in the same role the day of the root canal. They treated me with such compassion and I am so appreciative. 'Jay' handled my cleaning and I can't say enough; I've never had a cleaning go better and she took the time to answer all of my questions and talked me through everything. She is a goddess. The front office staff has been judged very harshly in these reviews and I can only say that I found them to be helpful and accommodating. This is the practice you're looking for. You should call.

** DO NOT BRING YOUR KIDS HERE** ZERO STARS. -BEWARE OF THE…read more5 STAR REVIEWS (( This practice is asking anyone and everyone to leave them a 5 star review, just to increase there rating. There are signs in the office begging for reviews and just look at the positive reviewers last names and photos. All freinds/family )) DO NOT BRING YOUR CHILDREN HERE!! Dr. Patels primary focus is his bank account. absolute joke of a DR. Make sure you triple check your bills and appointments as they will try and double bill or over bill you for things. my daughters procedure was suppose to be a frenectomy and filling in ONE APPOINTMENT. Like the selfish money hungry people they are, they scheduled 2 appointments one for the filing and one for the frenectomy. so I was given 2 estimated bills about 200$ a piece, Both bills also had charges for nitrous oxide. I was concerned about my child having nitrous used on her twice and asked why the filling and frenectomy were not being done together in 1 appointment . I was first told it wasn't possible. after I kept questioning the women on the phone she went to talk with Patel and came back saying they would "allow me" to merge the two appointments. (so kind of them to allow me to keep the money(about 200$) they tried to screw me out off, by making 2 appointments with nitrous instead of one.) on sept. 14th my daughter had her procedure . . .which was a horrific nightmare. I was charged 100$ for nitrous and while they put the mask on her face they never talked her through taking calming breathes. she was upset and crying and saying she could still feel where they had " already numbed" . . .both patel and the hygienist kept telling my daughter " No Reason To Cry" & they would show her the tools first, or explain first before they did anything, just so she would calm down or mover her hands from blocking her face. . but they never did explain or show her creating alot of fear an disturst for my 8 yr old. in the end they had another hygienist come in at the last second to abruptly hold my daughters arms down, at this point she was screaming in fear and pain as patel began to slide a laser tool back and forth on her frenulum. Id also like to let everyone know just in case you decide to traumatize your child here, they Will Deny your request for a school note stating, " we have patients that get dental implants and are back to work in 2 days" Now I'm not gunna even get into how ridiculous comparing an adult and childs recovery period is. but it speaks volumes on patels arrogance and lack of compassion for his patients especially children. They will also over exagerate the amount of days you requested the note for and not return ur phone call requesting the note. just an overall terrible dentistry. ** & AGAIN BEWARE OF THOSE FAKED 5 STAR REVIEWS FROM FRIENDS AND FAMILY OF PATEL**

Sold me services I did not need to make money off me when I acquired my new care credit account…read more Caused me emotional stress because of the severe tooth decay I experienced from temporary crowns I wore for over a year . Horrible dentist !

Today was my second poor experience. The first was an appointment that lasted 3 hours, where about…read more45 minutes were spent actually being operated on, and the rest was spent waiting. I was told it would last about an hour. This made me late for an interview that was to come after it. My second poor experience happened on March 29. I had called when scheduling my appointment that I needed to be done by 4:10 PM, to make it for an appointment after. After being taken back 15 minutes late then my appointment time, that I arrived 10 minutes early to I finally finished at 4:50 PM. My barber appointment was scheduled for 4:30 pm, so I missed that. Sauve does good dental work, but is way too overbooked. He is constantly switches to different patients which leaves many patients waiting. Ontop of this, I had a 125$ bill, in which I tried to use my health savings card on, but the front desk lady insisted that that would not work . I plan on switching dentist offices and hope to get this copay resolved. If you're a citizen that has a schedule and has things to do, I would not recommend going here. - Jared Pechart