I bought four tickets to a Yaymker Plant Nite event through Viator. As the date approached, I realized the event description did not include the time and place to arrive at! I emailed Yaymaker's customer support repeatedly for over a week, and received no response. Viator tried as well and failed to get a response. Yaymaker does not offer support by phone, so this un-monitored email account is all you get. Ultimately, I had to cancel my purchase with Viator and leave it to them to work things out with their "partner" Yaymaker, while I scramble to make alternate plans. I for one will never be involved in another Yaymaker event. read more