I have been with this practice for over 30 years and have no intention of changing. Dr. Diebel was…read moremy Dr. and since his lighter hours as he gets closer to retiring I now see Dr. Durkee. Love them both and trust them implicitly.

I have been going to this office since moving to Orlando 4 years ago. They are professional, on…read moretime and respectful of my time once I'm taken in the back. This is the best place I have ever gone to for my annual mammogram!

Had appt for Thursday then got switched to a Monday with time change. Said come 15 min early to…read morecomplete paperwork . Came to appt timely staff took copy of my id and insurance card. Sat til called advised me my appointment time was before I arrived. I advised appt was 1045 stated no 1015 was always 1015, I stated NO showed original appt was 145 appt as on my phone and when rescheduled was 1045. Stated nothing they could do for me except reschedule. I did not reschedule. I scheduled 2 months in advance and took off work to make this appointment.

I had an emergency situation (where the emergency room sent me to another gynecologist office who…read moredid not take this serious at all(to explain the serious situation is that I have a 9.5 benign tumor growing in my uterus, causing me severe pelvic pain and causing me to hemorrhage and lose tons of blood and I'm not even kidding about the hemorrhaging part) so I ended up leaving there yesterday calling the women's center early this morning and they immediately got me in at 8:45 AM got blood work done on me got me in somewhere to get an MRI at 11:15 AM and made it a start so it would be available in less than 24 hours and then back in for a biopsy procedure tomorrow to send everything to surgeon. Dr. Kareem and staff went above and beyond to take care of me carrying my items for me since again. I am in dire pain. And at one point after she got everything done Dr. Kareem came back in to the room and put her hand on my shoulder to tell me it's OK we're gonna take care of you. I can't tell you the relief that was for me when I had been being dismissed for the last couple years saying that there's nothing that can be done with the pain and we don't know what's causing it. It's nice to finally be heard.

This was the worst care I've ever received. I would strongly advise against booking any checkup or…read morePap smear at this facility, especially the Oviedo location. It honestly felt like a money grab--either to bill insurance or push patients into paying out of pocket. I was encouraged to undergo testing that didn't seem necessary, with language that felt more fear-driven than informative. In the end, everything came back negative, but I was left with a significant medical bill. What was most disappointing was the lack of support afterward. When I called with concerns, I received no real assistance, no reassurance, and not even an apology. Based on my experience, I will not be returning and would not recommend this company to others.

Still a great experience at this office. They are strictly following Covid protocols, even with…read morebins for sanitized pens and used ones. Kate has been a godsend to me for years and addresses all of my concerns and goes above and beyond to really show care for my health, in all aspects. The office staff is extremely nice and pleasant. I recommend them to any ladies who need an office to take care of any feminine needs, including annual wellness.

To begin with let's be clear that this would be zero stars if possible. My wife does not speak…read moreEnglish well so there was a communication problem to begin with and they do not have translation service like all other doctors in our modern age. Combined with the situation that they would not let me stay there with her exacerbated that concern. The visit was quoted at $275.00, so we paid it in full. She was to get a birth control shot, but this chain gynecological practice does not carry it in house. That is like a sushi restaurant not carrying fish? They give a prescription for which you must get filled at a pharmacy (another $69.00 dollars) and come back the next day and pay for a second visit to get the shot. (another $ 32.00, also paid in full at the time). Two weeks later we get a statement from them saying we owe an additional amount, when you call the phone number given at the bottom of the statement for any concerns about the bill, they tell you they cannot help you. Make note that this same service at our previous provider cost $79.00 total. They have not made a follow up call like they said that they would and it was obvious they took advantage of the lack of communication. This is the worst experience in a customer service environment in my 58 years of life.

Absolutely floored by how great this office and Dr. Otto are! After my last experience with a new…read moreGyn, I was nervous to go to another but Dr. Otto is just phenomenal! From Jackie at the front desk to the physician, they are all wonderful! She listened to my concerns, explained things so I could understand, gave me options on how to proceed and was super transparent and honest! Best of all, when I mentioned that I was seeing a functional medicine physician and opting for non-traditional options I have been using, she was open and non judgmental! Highly recommend!

I had an appointment booked with Amanda Murphy a first-time patient. Upon arrival to the address…read moreprovided I realized they did not provide me with the suite number. I attempted to call the office, and no one answered so i began walking around and driving around in the parking lot visiting each suite to find the correct one. I left a voicemail advising that they did not provide me with the suite number, that I was at 40 Alexandria BLVD on time for my appointment but cannot find which suite by then I had to stop in 3 different businesses to inquire about which suite/building it was because the road was blocked off from construction for thru traffic. At this point my phone had died and I have wasted so much time and gas driving around without any help. To access the building I had to drive through the construction barricade against the signs advisal that said closed to through traffic then finally found the building tucked in the back. Once I arrived, I explained my issues and that I had been calling and driving around trying to access and locate the office's location. The front receptionist was not empathic asked me to take a seat for the doc to see me then not even 5 minutes later called me back to the desk to advise that I'd have to reschedule. At that point I was so overwhelmed I had set time off of work to make that appointment and I was there on time, but they would not answer the phone when customers are calling in for the suite number that they failed to provide. It is simple customer service to notify customers that the front entrance is a construction zone, and you have to ignore the closed road signs to still be able to access the entrance and even simply providing the suite/building number could have made a huge difference. I recommend NOT TO WASTE YOUR TIME at this facility due to the lack of communication and preparation for new patients when they are aware of the construction deterrent in the front of their entrance, inability to answer the phones when it is time sensitive and the blatant disregard and empathy the front desk receptionist displayed. I declined the rescheduled when offered, luckily, I was able to find a new OBGYN Jason Bridge, MD located at 1551 Clay St, Winter Park, FL 32789 explained what happened and they were so understanding, empathetic and provided clear directions as a new patient. I didn't want anyone to experience the overwhelming disappointment and frustration that I did because our time is valuable, and first impressions are everything.

I had blood work done onsite 12/16, scheduled an appt to review results on 1/13 and also get an…read moreultra sound. In between the visits I kept getting calls (2) from the staff to ask if I got the blood work done. I was confused as one of their nurse staff drew my blood and said yes. nurse just said "ok I'll figure it out." I come to my appt for the front desk lady to tell me there are no results to review?... and they can give me orders to get them done elsewhere. So they billed for a service and lost the blood. on top of that, I have a primary and secondary that will pick up my deductible they tried to charge me over $200 for my ultrasound. Somethings not right. Potential fraud?...

This review is for Emily Mills, ARNP with Women's Care Florida. During imaging for a separate…read moreconcern, I was referred for follow up with a gynecologist to address a potential issue. A friend receives services at Women's Care Florida and Emily came highly recommended so that is who I scheduled with. Emily took my whole medical status into account and was incredibly warm and kind. I have never in my life had a doctor/patient interaction filled with such empathy. Emily is smart, proactive, offers excellent patient education, and she seeks out guidance/second opinions from her Women's Care Florida colleagues as needed. I have no doubt that I am in good hands with Emily. I am so grateful I was directed to her. Note: Women's Care Florida offers a variety of services to include imaging. They have multiple offices for their patient's convenience.

I have a wondeful experience at Advent health delivering my baby. All the nurses were wonderful…read moreand the attending physician was the BEST.

I had to take a moment to share what a fantastic experience our family had in Labor & Delivery…read moreward. My daughter delivered her first child here May 4th. Her birth plan was ALL natural. The whole staff was fantastic but we want to especially give a Special thank you & recognition to Nurses Robyn & Colleen!! Both super special women! They were informative, kind, patient, encouraging & alwaysssss available through the process. Together we were a TEAM- we are forever grateful for the love they showed during my daughters 2 & 1/2 days of labor. The hospital is clean, lots of birthing options, kind & respectful nurses who put YOUR needs first & never try to push anything on you that's not in your plan. Highly recommend Altamonte baby center for birthing

I requested a call back for my prescription and this lady named "T" called me with the worst…read morecustomer service possible, I'm sure she doesn't want to work at this location, or she does not enjoy having a job at all. She was rude, she was mean and I hope any of the other patients get to deal with this lady. P.S: FIND YOURSELF A DIFFERENT JOB "T" !

Kristina Lopez was AMAZING, she is so nice, patient and very knowledgable. Her medical assistant,…read moreLauren was super nice and amazing as well. I will definitely be coming back next year to Kristina Lopez!!

The staff and especially Dr. Brown are amazing. Dr. Brown is very personable, caring and…read moreprofessional. I highly recommend her for your gynecological care.

Receptionist was not helpful at all. Said they tried to call me and I never received a call all…read moremorning. They waited until I came into the office and wasted my time just to say that they didn't take my insurance and I'd have to pay an extreme fee out of pocket. They need to work on their customer communication.