Thanks Mike for a fair best price and an honest transaction. I would bring my scrap gold here again.read more

I had some silver bars, regular old silver coins and scrap gold to sell. I couldn't remember the…read morename of the place I had used previously and thought this address was close but it was a different place what a lucky mistake! Mike evaluated my stuff offered a great price and gave me cash on the spot, no BS, no haggling, everything was very transparent and above board. Great experience, highly recommended.

Finding a good watchmaker is pretty hard today. It's next to impossible to find one that services…read moreSwiss watches, in the US. I brought my Swiss chronograph, 300m watch into Fast-Fix to see if they would be able to service it. They stated they would need to send it out for service and it could take "a while" (as everything has been, in the post pandemic world). To my surprise, the watch was repaired and ready, within 2 weeks. The cost was quite reasonable for the repair. About a month after I picked up the watch, I wore it outside on a humid day. It was obvious the watch shop did not properly seal my watch, as humidity built up inside of it, within an hour. I brought it back to Fast-Fix, I was a bit surprised that their initial response was "you didn't ask for a pressure test" - again this is a 300m Swiss watch - who wouldn't want the watch to work they way it's designed? They took the watch back and said they would get it properly sealed. While the initial repair was reasonably quick, this time around was definitely not. After one month I called for an update, "it's still out for repair, we will call the repair place and get back to you with an update". No update received, called back in two weeks... same reply, no update. This continued for 90 days. I even left a voicemail stating I want my watch returned repaired or not... with no reply. At this point I was concerned I'd never see my watch again, Fast Fix had stopped answering or returning my calls. I walked into the store, on a Monday, 91 days after giving them the watch back. Low and behold, my watch was in the shop, they claimed it had 'just come back on Friday' and they were testing it over the weekend. They provided proof of pressure check and stated all gaskets had been replaced. There were no additional charges. The watch works well now, no more moisture issues and the movement (the initial repair reason) is restored. While I understand repairs taking longer than expected... providing decent communication to customers is necessary. Especially when dealing with jewelry.

Great pricing, professional quality service,Also the timeline of work on items are very goodread more

Great customer service! Both my engagement ring and wedding bands were picked here. Every visit has…read morebeen a five star one. I was so indecisive about the wedding band, going there multiple times to try different ones on and spending hours there. Never once did I feel rushed or ignored. They were just as commited in finding me the right fit. Their ring selection is gorgeous. Definitely my go to place when it comes to jewelry.

I brought my watch in for what should have been a simple bezel replacement. They sent it out for…read moreservice, and it took about three weeks to get it back. Unfortunately, when it was returned, the bezel was not properly centered. When I pointed out the alignment issue, I was told that I had already taken up enough of their time and that I should take the watch somewhere else. I found that response very unprofessional and disappointing. To their credit, they did not charge me for the service. I have used this business several times in the past without any issues, which made this experience especially disappointing.

I took a watch to get a customized engraving on it, and julio did an amazing job. My estimates wait…read moretime was between 30-40 min and was done within 20min. I absolutely loved it. I recommend to go see him if you want anything done.

From the owner: We offer same day jewelry and watch repair service and engraving. Cash discounts on jewelry sales…read more Jewelry Cleaning and polishing. White gold Rhodium redipping. Jewelry Financing With SNAP. Jewelry Layaway program. Watch battery replacement. Cash for Gold.

Rick, not sure what happened to you or where you have gone. Bought my wife's engagement ring from…read morerick a little over a year ago. Great deal, great ring. Went back for the wedding band, he said no deposit and it would be ready in a week. Went back 2 weeks later and no ring. Said he just had to pick it up and would be there tomorrow. Paid him in cash that day since my wife was just going to go and pick it up the next day. Next day, more excuses. That continued for weeks until he stopped responding. Now the shop is closed, I had to go to another jeweler for a ring, and Rick still has over a thousand dollars of my money. Rick if you're listening just want to get this worked out.

Not sure what's going on with Rick. We bought our engagement ring from him just over a year ago and…read moreit's beautiful. We went back to get my wedding band. He told us it'd be ready within the week. It's now been 2 months and we can't get ahold of him. Store voicemail is full, won't return Facebook messages (though one has been read), there's a little sign on the door that they're closed today (been there for ~3 weeks), not answering calls or texts. Our wedding is in 2 weeks and we've already paid for the ring. We've had to go elsewhere to get another ring made. No one has contacted us and we need our money back. Someone needs to contact his customwrs

My body oils oxidizes my silver necklace anytime that I wear it. I have had it cleaned many times…read moreat other jewelers and at home. There was always some residue that wouldn't come clean. I explained that to them and they advised me not to worry about the result. They charged me $50 for the cleaning which was higher than the $25 I usually pay but it was worth it. My Tiffany necklace sparkles like new. So much, that I gave it to my daughter so that I won't oxidize it again.

Took in three pieces for updating. My platinum wedding band and engagement ring for resizing -…read morethey noticed that one of the bars holding a baguette had worn down and should be replaced. Also took in my FIL's diamond ring, left to my husband - one diamond was replaced, every prong was retipped and missing sapphires were replaced with gold. Each piece was returned in their sparkling beauty and we are so please with the results. THANK YOU FOR TREATING OUR PIECES WITH SUCH RESPECT. Highly recommend.

Best jeweler in town! Thank you so much Michael for fixing…read moremy late husbands necklace. Our son will be so happy to be able to wear it again. It's something he cherishes. And my rings look beautiful and brand new after a touch up of rhodium plating. Highly recommend to anyone looking for a very honest, kind and caring jeweler to go see Michael at Diamonds on 95th in Hickory Hill. He does amazing work.

Michael is amazing! He made my dream ring come true with helping me design something unique and…read morebeautiful. I have some amazing jewelry I have gotten over the years from here. Service is top notch and the price is right! Do yourself a favor and make an appointment to go see what Michael can do for you. Promise you won't be disappointed!

My absolute favorite place to buy jewelry. Noral Jewelers has been in Palos Heights since forever,…read moreso you know they're doing it right. Noral has a nice selection of jewelry. Many diamond ring styles perfect for engagements. They also have a great variety of pendants, earrings and rings in gems of all colors. I trust Noral 100% for repairs and love that I can just drop in and have my rings cleaned. I like to send my husband there quite often & encourage him to shop.

This place is just a joy to come into.Everyone is so pleasant to talk to.Dale is just a Gemread more

I was recommended to this place for jewelry repair. I went in and they were absolutely phenomenal!…read moreThey were honest, and reasonably priced! Will definitely be back! A+++

I went to have my battery replaced on my watch and no wait for it and also put in a pin for the…read moreband. Great service and friendly.

An Absolute Gem in Chicagoland - Unbeatable Quality, Price, and Speed!…read moreIf you are looking for exceptional jewelry and flawless service, save yourself the time and just come straight to Cleopatra Jewelers. My husband and I were recently in the market for a high-quality bracelet, and after an exhaustive search, this store completely blew us away. Our trust in Cleopatra actually started three years ago when we needed to have a Tiffany bracelet repaired and polished. We scrambled all over the Chicagoland area looking for a shop that could handle it quickly, and they were the only jeweler who could get it perfectly done within a tight 48-hour turnaround. Fast forward to our recent search for a bracelet: we did our homework, shopping around online and visiting multiple jewelers downtown. Cleopatra didn't just match the competition--they entirely beat out the internet prices and the downtown shops on both quality and value. You are getting top-tier pieces without the steep downtown markups. They have earned our business for life!

This place is incredible! They were super nice and their gold selection is something I have never…read moreseen before in IL. Stop looking for alternatives this is the place to go to!