Hands down the best Pet Supplies Plus location in Virginia. The staff is so friendly. From the…read moremoment you walk in you're greeted immediately and asked if you need any assistance. Their store is easy to navigate and products are stocked frequently. Their employees always have a smile on their faces as well! It's so worth the drive from Midlo!

Went to Pet Supplies Plus at Richmond Ridge Shopping Center for the dog self-wash and had a really…read moregood experience. The wash stations were clean, and they provided shampoo and conditioner, which made everything super convenient. One suggestion would be to also keep grooming brushes or shampoo brushes, and scrubbers available for customers to use. That would be very helpful!! Overall, I would definitely go back again for future dog washes and would recommend it to other pet owners!

Walked in on a busy Sunday afternoon to buy our son his first pet fish (after much pleading on his…read morepart). One of the staff guided us through everything we needed and why, which fish to consider and why. Patient, knowledgeable, and helpful. Probably spent 20 minutes with us. We walked out with a 10 liter starter aquarium kit, three fish, and food, and what we needed to know to get started. If you're doing pet fish in Richmond, check out Fin & Feather.

Very clean. Nice variety. Some large snakes. We came to set up an aquarium and left with some…read moreexcellent ideas.

Went in for a pick up delivery today for my dog food thinking everything goes smooth, usually…read morefriendly encounters with the cashier or whoever is working there but today was a little different. I pick up my dog food once a month usually so I have been going there for the past 7months. But today I went in tried picking up my dog food which my sister ordered, but the girl in the front was just completely rude. No, greetings or hi how can I help you and as soon as I walked in she completely looked at me different. Regardless I came in walked up and said I needed to pick up my dog food, she asked can I get a last name. Usually I order my food online myself so knowing my sister bought it this time I used my last name and completely forgot she has gotten married recently and changed her last name. So when I gave her my last name the girl in the front looked at me like I'm crazy but I showed her screenshots with the order number and receipt that shows everything. She completely ignored that and asked for the last name so I just called my sister resolved it and gave her the right last name. After I said the last name she just stares at me for a second gives me a weird look and turned to look at her co worker then she kind of slowly turned around as she's hesitant to give me the dog food. When she did give me the dog food nothing was said no thank you or anything. Kind of sad I've been getting my dog food here for about half a year now and this one incident will have me look for another place to get my dog food from. Maybe try hiring people that will have them come back and not feel uncomfortable JUST TO PICK UP DOG FOOD can't imagine walking around asking for help about food with the kind of enthusiasm that the employee gives off. Great to know that this would be the last time I spend my money here!

No bones about it, this locally owned Pet Shop is barking up the right tree! This exclusive pet…read moremarket has uniquely selected natural foods for your furry friends! Natural food choices include fresh and raw products, dried and canned, and even dehydrated foods! They also carry organic items to keep your pets happy and healthy. It's purr-fectly obvious these people really care about animal health and well-being. They stock items with your family pet's needs in mind. Are you feline it? Their selection of treats, chews, bones, dental hygiene products is quite varied. Your pups and kitties will love the toys here, thoughtfully chosen for your man's best friends active needs. Paws for the cause...They also carry leashes, bowls, training and outdoor gear, bedding, grooming items and other supplies. I went in for a kitty box and some cat treats, greenies (supplements), kibble, and canned food. The prices were more reasonable than I expected for a smaller, privately owned store. The staff was helpful, directing me to the right aisles and helping me select the best products for my fur babies! This organized, well managed, pristine pet paradise is a must see! I feel lucky to live so close to this community oriented business, and that's litter-ally something to howl about! Just look for the bright red dogs outside the store!

This is something to tweet about! I received a gift card to this store dedicated to our fine…read morefeathered friends! Located in Short Pump, in a strip mall plaza, upon entering I was greeted by a pleasant woman who helped me choose the perfect seeds for winter feeding. She mentioned that they "recycle" their gift cards by reselling them and reloading them. Everything was well organized and tidy, however the selection isn't as wide as other " yard birding" shops. The inventory consisted of some feeders, birdhouses, bird baths and bird accessories, but if you are looking for something unique, you may be barking up the wrong tree. Displayed were some good deals on clearance, so check that out. I purchased a nut and seed bag and some suet. The prices were higher than I expected. In a "finch", I'd shop here again, but I prefer my local store for my yard birds!

Excellent service. Even carried my 20 lb bag of seed to my car…read more Hannah was glad to share the coming June special where when you buy the squirrel resistant feeder (see pic) you get a free bag of bird seed. Good gift for Father's Day. But look at the home goods & cute earrings. I can see this as a nice place to pick up unique gifts for friends, too.

It's so GREAT to shop in a locally owned store where the owner has a personal interest in birds and…read morea personal stake in his business. The proprietor prides himself in his customer service, as well he should. The quality and value of the seed, feeders, birdbaths...everything...is top notch. As long as Bird Watchers RVA is here, this is where I will shop. I highly recommend.

This store has the freshest, best quality bird food, as well as all kinds of bird feeders, nesting…read moreboxes, and anything else you might need to welcome birds to your yard. The prices are very competitive. The store owner, Chris, is knowledgeable and honest. I have been shopping there for more than a year, and the quality and value are always consistent.

Generally good experiences with them.. With all past vets. except the last one. Also my dog after…read moreone nail trim there in 2020.. had fear of nail trims for 4 years after. They did not let you see what is going on at that location. She was trembling all night. We had no problems with other nail trims, but the girl that grabbed her was rushed. Whatever happened was not good at all. I recommend other pet pro groomers, maybe ones where everyone is relaxed, kind, loving. Not rushing a dog, ever!

I wish I could use 0 stars but one is being nice! I'm sooo hurt bc my baby didn't deserve this!…read more PETCO on Parham Rd in Richmond Virginia really hurt me! Uggghhhhh I got cinnamon groomed there for the last three years and the groomers Shawna and Emmanuel were very rude to me today! Everyone always LOVED cinnamon. They write on all her paperwork "Cinnamon is so sweet and timid" This guy named Will used to groom her and he left! Will was amazing! I wish I could find him! And I still let Cinnamon go there bc she loved them and was familiar! Both Emmanuel and Shawna have groomed her before and remarked how sweet she was. Emmanuel had groomed her several times. Cinnamon has no health issues! Apparently they are short staffed but that's no excuse to be rude! But what happened was---- today I take her to get groomed on her scheduled appointment! They sent a text reminder yesterday AND this morning to remind me to be there on time today. I get there on time and they say we can't do her bc she is old and we haven't seen her since December. I say you have been doing her for three years and the only reason you haven't seen her since December is because you didn't have any available appointments! I said if that's your rule fine but my issue is I drove 30 minutes here and you should have called me in advance to tell me --- not wait until I get here!! Shawna (the groomer) says "I don't have time to call all my dog parents!" I said "that's not my problem! That's your job! I said you literally texted me yesterday and this morning to remind me!" Not only did I drive 30 minutes, I turned down an invite so I didn't have to cancel Cinnamon's appointment bc I know they have been staying booked! So basically they were busy and used cinnamon's age as an excuse to not groom her this morning! And she was rolling her eyes! Emmanuel was just supporting Shawna. I mainly was upset bc they didn't let me know in advance before I drove over there. Then refused my sweet doggie like she didn't even matter. Cinnamon did not deserve that at all! I'm always polite, tip well and they always comment and write how sweet Cinnamon's disposition is. Cinnamon really needed grooming and I didn't want her with anyone new. She was so sweet just sitting and waiting! She's my baby and for them to treat her that way just really upset me! She's 12 in human years. So basically they refused her bc of her age! She's healthy and they have been grooming her for three years! She's up to date on vaccinations too. But they were rude when I asked them why they didn't tell me in advance! A simple phone call could have alleviated all of this! I asked to speak to a manager and they send some guy name chad who isn't even the manager and he just stood there and gave me the number to corporate! This review is only about the Petco on Parham road in Henrico (Richmond Virginia-- Parham rd location) My cinnamon didn't deserve that and neither did I! Worst customer service ever!!!!! Please do not take your dogs here!

Sissy and family are champion show breeders. They spend about 100% of their time working with…read morebeautiful birds. I'm returning to Sissy's bird colony today to adopt a few more beautiful birds. Her environment is clean, professional, experienced, and birds are healthy. The people who leave false bad reviews because you don't know how to care for birds are awful. There are many factors involved with caring for birds from vitamins, environmental air, water, temperature, attention and what you feed them. It's most likely not the breeder who had caused your birds disorders; it's what's going into and around the birds. Sissy is professional and experienced with many birds, and would never cause issues to birds. Like I said, I'm a returning customer and if the birds and Sissy weren't fantastic, then I'd be going to Petsmart instead of driving 55 miles. This breeder is 100% highly recommended; she's wonderful!

Update on my previous review. People be careful or you could get into an emotional, mental and…read morefinancial roller coaster. I hesitated to write this and postponed it for three years, using the time to educate myself and connect with avian specialists and researchers. The fabulous macaw which we adore and purchased from Sissy has an incurable condition called Avian Ganglioneuritis which is passed vertically through the egg. Lilly (Sissy) denied responsibility even though I made clear I have no requests from her part and the only reason I contacted her was to inform her so she can test the breeding pair and save future owners from going through this ordeal. We all need to come forward in order to stop the spread of this horrible virus that will eventually result into a painful death of our most beloved feathered family member. For more information watch the Lafeber webinars on the topic or talk to your avian vet.

We needed advice on bird feeders and what to feed them and the staff went out of their way to…read moreanswer our questions and they were not pushy at all. Prices are reasonable and they are quite knowledgeable.

I've been a longtime customer of wild birds unlimited but NO MORE. I've found some of the staff to…read morebe quite unpleasant and sometimes just plain rude. They violate company policy at my local store and don't calculate discounts correctly, charging you more than they should, and then they argue with you about it, requiring a call to corporate. Not shopping there anymore. Will take my business elsewhere.

I can't recommend The Parrot Domain strongly enough. The owner, Anne, is almost always there. The…read moreemployees are all long-term employees, and the customers are frequently long-time customers as well. I met Anne in 2008 when my son turned 13 and wanted a bird of his own. After meeting my son, Anne directed us to the Hahn's Macaw. The Hahn's was a perfect choice for our son and he's become a beloved member of the family. Anne gave freely and kindly of her knowledge and expertise to ensure that the bird thrived. Then several years ago, I decided I wanted an African Grey. Anne hand raised them from just a few days old. It is a huge amount of work, time and love that goes into hand-rearing baby birds. I went to the store several days a week during the months she was being hand fed in order to bond with my baby and get her used to me so she wasn't frightened when I brought her home. Anne welcomed me at any time, allowing me to sit and cuddle my baby even if it was close to closing time. The Parrot Domain is in a stone house on Lafayette Blvd., with huge windows in every room, plenty of space to move around, and happy birds in roomy cages. You could eat off the floors, and the cages are routinely stripped completely and hosed down...The store is clean, the cages are clean and the play stands are clean. During the day the birds are rotated out of their cages so everyone gets play time and several times per day they are given fresh fruits and vegetables, nuts and seeds to enrich their nutritionally complete pellet diets. Even on days the store is closed, someone comes in at least twice per day to clean, feed, water the birds, change out toys and give snacks and allow them play time. Often there is a radio left on for the calming human voice. The boarding birds are kept upstairs separately from the sale birds (as they should be) and there are pumps full of hand sanitizer around the store. In order to board your bird, the owner requires you have your bird examined by an avian veterinarian, and you must bring her a certificate of health from that vet to ensure your bird is not bringing illness into the environment. Over the years, we've boarded both of our birds with Anne several times, once for more than a month while we were on the west coast visiting family. Our son called several times while we were gone and Anne actually took the phone in to the boarding room and allowed my son to talk with his bird. When it comes to the birds being "neglected and unsocialized" I would have to ask how the previous reviewer came to this conclusion? Given that she felt like she got poor service, this seems more like a stab at the owner than a legitimate grievance. If you walk into that store you will see important things - the resident birds like Max, Kiwi and Sirabi are all sleek, healthy, shiny, and talkative with nary a plucked feather anywhere. Neglected birds don't look like that. They pluck, scream, bite and usually exhibit signs of illness. It's pretty much impossible to have a hand-raised bird that is "unsocialized." If you were to look at the store Facebook page today, you'd see the photos of Anne's home over Thanksgiving where she posted about eating in the kitchen because the baby birds are in their enclosures taking up her gorgeous dining room table. Heating pads, stuffed animals for babies to snuggle with, and clean towels in their boxes. Those babies go back and forth with Anne for the months they must be hand-fed, and get 24/7 attention and socialization. I will say that Anne has carried fewer cages since she moved to the new location. And yeah, you can get cheaper cages online, but you also get what you pay for. The cages Anne uses and sells are top of the line, sturdy and well made. They last forever. The weaker and thinner cheap online cages bend during shipping and often aren't sturdy enough for the bigger parrots. Anne provides many services beyond just selling birds, she does in-home consultations if you need it and she offers grooming services from bathing to nail, beak and wing trimming to those birdy parents who are not able to do it themselves. I couldn't recommend a store or person more than I would recommend The Parrot Domain. Anne and her staff are the best, hands down!

If I had anywhere else to go for bird "stuff" I would avoid this place. As much as I like going…read morethere and seeing the birds, they do not seem happy or cared for too much. There are so many birds with so little staff there is no way they get the attention they need so I would never board my birds here. Furthermore, the woman who runs the store has *terrible* customer service. By far the worst I've experienced anywhere... And on a continual basis. I've asked her for several items or assistance and she acts like you inconvenience her. Online they offer new cages for sale, but when I asked her about buying one she told me they don't sell any until she changed her mind and showed me old, worn down and expensive cages. Again, if there were any other options as far as bird care and toys I would definitely avoid this place. Even visiting the birds is sad for me as they seem neglected and unsocialized. :(

The staff is friendly and helpful. I went in looking for a last minute Birthday gift for a friend…read more They have a great selection to choose from so I had no trouble picking the perfect gift. I will definitely shop there again.

I have driven past Tweed more times than I'd like to admit and I never went it. In my mind Tweed…read morewas a store full of tweed fabrics which is not really my thing. My curiosity got the best of me and I finally decided to give it a try and let me tell you Tweed did not disappoint. Tweed is like a home goods boutique selling all of your favorite brands like Scout, Yeti & Lily Pulitzer just to name a few. They also do monogramming (for an additional cost) and custom complimentary gift wrapping. Tweed has easily become my new sanctuary and go-to place for a cute gift, new trinket or handbag. Don't wait as long as I did to treat yourself to Tweed!