I love going here the lady is so sweet and knows a lot about what's she does the place is super…read moreclean and she will help you with any question you have please if you have birds check her out

I don't know a lot about birds, my wife only recently brought home some finches. But from just one…read moretrip here you can see the difference in the love and care that the birds here receive compared to the big chain pet stores. They were all so beautiful and healthy and happy! The owner is the sweatest and kindest woman. I went in today just looking for a couple small things for our finches and left with much more than that. Can't thank her enough! We will definitely be back whether it is just for supplies, or to expand our bird family.

Yardbirds is a cute shop in the Far West End! It's a hybrid bird store mixed with cute gifts. I…read moreespecially like their animal-themed items and recently purchased a little wooden cat head. The price was reasonable. Service was friendly.

I went there for a specialty item. When I walked in it was empty, it took a second for me to be…read moregreeted, and I wasn't asked if I needed any help. The two employees working seemed awkward and didn't strike a conversation with me. I had to go out of my way to visit this store so I'm not sure I'll visit again.

It's so GREAT to shop in a locally owned store where the owner has a personal interest in birds and…read morea personal stake in his business. The proprietor prides himself in his customer service, as well he should. The quality and value of the seed, feeders, birdbaths...everything...is top notch. As long as Bird Watchers RVA is here, this is where I will shop. I highly recommend.

This store has the freshest, best quality bird food, as well as all kinds of bird feeders, nesting…read moreboxes, and anything else you might need to welcome birds to your yard. The prices are very competitive. The store owner, Chris, is knowledgeable and honest. I have been shopping there for more than a year, and the quality and value are always consistent.

What an amazing store ! This one has some resident cats :) they had everything I needed for my new…read morebird buddy set up and the best quality food for local birds. The staff was very knowledgeable about everything pertaining to birds and local wildlife. Will be back here for some more feed.

The staff is super friendly and helpful. They have everything I need for my wild birds.read more

This is something to tweet about! I received a gift card to this store dedicated to our fine…read morefeathered friends! Located in Short Pump, in a strip mall plaza, upon entering I was greeted by a pleasant woman who helped me choose the perfect seeds for winter feeding. She mentioned that they "recycle" their gift cards by reselling them and reloading them. Everything was well organized and tidy, however the selection isn't as wide as other " yard birding" shops. The inventory consisted of some feeders, birdhouses, bird baths and bird accessories, but if you are looking for something unique, you may be barking up the wrong tree. Displayed were some good deals on clearance, so check that out. I purchased a nut and seed bag and some suet. The prices were higher than I expected. In a "finch", I'd shop here again, but I prefer my local store for my yard birds!

We've been shopping here for years and the service and products along with the knowledge of the…read moresales staff is second to none.

I see why this place gets bad reviews so I have 3lb Pomeranians who are very picky eaters and when…read moreI feed anything different from their routine they get sick tummy problems runs vomits etc.. I ordered farmina from this place like I've done before ahead of time and they call me the day of delivery the "manager" she said her name is "Megan" and says they can't deliver if I wanted it to get shipped?!?!?!? Keep in mind I was very cleared when I ordered I had run out of food and already had giving my dog the little ceasars food which I couldn't do for another day two or three because my dogs would get sick. Maybe I could get away with substituting one day with probiotic but more days wouldn't be ok, knowing my senior dogs 11 & 8 years olds and 2 yr old Poms would get an upset tummy. For all this I could've ordered straight from farmina or chewy for less and probably faster delivery. I wish I could've had the other lady's contact I belive her name is "sara" or "kylie" I get them confused because she's been very helpful in the past and has fix issues that this very "new manager" has tried to give smh. Hate that "Megan" called me the same day. Terrible place this will be my last time ever ordering from them. Not reliable and not putting MY pets needs first "Megan" is kind of rude and not welcoming or a pet lover. "Sara" or "Kaylee" was a better fit and animal lover she would accommodate or work with you looking out for your pets best interest hence why I ordered again from this shop even tho I also had an issue last time but "Sara" I belive her name is recognized my name called me apologize for the other person and fixed the situation and I had my dogs food delivered early noon ish the next morning.. but not today "Megan" was not that type of person shaking my head. Next time if you guys read this cancel orders in time not the same day! And be nicer very rude! If you not in it for pets best interest maybe is not your line of work "Megan" big middle finger to you a'hole

Went in for a pick up delivery today for my dog food thinking everything goes smooth, usually…read morefriendly encounters with the cashier or whoever is working there but today was a little different. I pick up my dog food once a month usually so I have been going there for the past 7months. But today I went in tried picking up my dog food which my sister ordered, but the girl in the front was just completely rude. No, greetings or hi how can I help you and as soon as I walked in she completely looked at me different. Regardless I came in walked up and said I needed to pick up my dog food, she asked can I get a last name. Usually I order my food online myself so knowing my sister bought it this time I used my last name and completely forgot she has gotten married recently and changed her last name. So when I gave her my last name the girl in the front looked at me like I'm crazy but I showed her screenshots with the order number and receipt that shows everything. She completely ignored that and asked for the last name so I just called my sister resolved it and gave her the right last name. After I said the last name she just stares at me for a second gives me a weird look and turned to look at her co worker then she kind of slowly turned around as she's hesitant to give me the dog food. When she did give me the dog food nothing was said no thank you or anything. Kind of sad I've been getting my dog food here for about half a year now and this one incident will have me look for another place to get my dog food from. Maybe try hiring people that will have them come back and not feel uncomfortable JUST TO PICK UP DOG FOOD can't imagine walking around asking for help about food with the kind of enthusiasm that the employee gives off. Great to know that this would be the last time I spend my money here!

Both the products and services here are top notch. We tried purchasing an alternative birdseed to…read moresave some money, but were disappointed when the birds didn't take to it. We have purchased 3 feeders so far and they are good quality items which keeps us coming back. I highly recommend the loyalty program for discounts as well.

Wonderful store. Great customer services. You are personally greeted every time you come in whether…read moreit is by person or kitty! The staff is very knowledgeable about all things wild birds and will help you with everything. I love their no mess seed. And so do the birds. Plus they also offer online shopping with free shipping which is great when I can't make it to the store!

Very clean. Nice variety. Some large snakes. We came to set up an aquarium and left with some…read moreexcellent ideas.

They have friendly, helpful employees who answered all our questions and helped us get the fish we…read morewanted. They have a nice selection on dog food and treats so we picked up some things for the pups as well. While husband was taking care of somethings I did explore and look at their reptiles and spiders. Blech! They were interesting and neat but....blech! The snakes were actually rather cute yet at the same time....blech! At the time, they didn't have any birds. They were cleaning and reorganizing but they normally have them. They also get bunnies. I almost took one home but I fear one of my dogs would be obnoxious about it and there is no need to stress a poor little bunny. The store was clean, employees helpful and knowledgeable, and they seemed to have plenty of variety of critters and products. The fish we purchased were all healthy and are thriving. I recommend!