Update: For some reason Yelp is not recording that I have given AC&H 5 stars for their work…read more Please consider that I submitted this review as such. The original review begins here: They responded quickly to my request for both a quote and repair work recently caused by a storm. I was under a time constriction and they worked with me on my timing and my repair. The quality of the work was very good and I recommended them to my neighbor who also had damage. I rarely write review, nor do I recommend any company unless I am satisfied with the work and know that it wouldn't reflect on my judgement. I don't have any reservations and would gladly hire AC&H again.

Pablo and his crew were excellent in their craftsmanship and expertise. They replaced a deck that…read morewas tattered and worn. I recommend them very highly. They gave excellent value, were timely and very efficient!

VPC completed a restoration project at our townhome in Blowing Rock after a fire suppression system…read morefailure. Both Jordan Mattar and his onsite Supervisor Thomas were a pleasure to work with. Every time there was a question or issue they responded quickly and in a professional manner. I would highly recommend VPC for any new or remodel projects! Bill Thompson

My husband and I have used VPC Builders for a number of repairs and renovations, and every time…read morethey've exceeded our expectations. They communicate well, and frequently, arrive promptly, and go out of their way to make the process as seamless, stress free, and smooth as possible. We always feel they truly have our best interest at heart, and have the peace of mind knowing things are being done correctly. We highly recommend VPC Builders!

Terry was amazing. He showed up promptly and got the job done quickly. He was always responsive and…read moreavailable to answer questions. Always showed up when he said he would, was professional and did great work. I can't reccomend him and his crew enough!

Terry and his crew were a godsend. Terry took on our practically-to-the-studs renovation with…read moretransparency and realistic communication of the outcomes. While we were out-of-town Terry was always amazing at sharing updates and maintaining the timeline for the work. Terry and his team are exceptional craftsmen and were able to find better solutions and maintain the high-level of work not only we wanted but they demanded of themselves. The end result was a perfect place for us to rest our heads and we couldn't recommend the quality or people more!

Elite Roofing and Solar is so amazing. We had them replaced our old and aged gutter system. They…read morearrived on time, and did an amazing job on the installation. And before you know it, they had finished and did a great job cleaning up too. After the hurricane Helene came thru, Ned Hunt came back up and flew his drone over the house to check for damage, and didn't charge us a dime.....awesome customer service! We highly recommend Elite Roofing and Solar in Boone NC!!

No return call for an estimate and appointment. I called on Friday morning for adding gutters…read more where there is a leak from the gutter to my deck. It is street level work, no steps to climb up or down. Very disappointed

We recently added a large patio and retaining wall to our house in Boone, NC. I cannot say enough…read moregood things about how Tony and his crew handled this project. Tony and his crew were very attentive to our needs and desires and were a real pleasure to work with. I would not hesitate a moment in asking Tony and his crew to do other projects for me in the future

We had Tony from HRock do a total remodel a year ago. He contacted him regarding a window he…read moreinstalled that was leaking and he told us the window needs reflashibg. 2 weeks later no return calls after many messages. I spent $150,000 remodeling with him and he won't stand behind his work or call back. We always paid him when he asked for money and thought we had a good relationship but this shows someone's true character and business ethics

We were amazed at the quality of work by Dolbier on our old Persian rugs, they came out looking…read morelike new! Derrick Bond, the gentleman who delivered our rugs, could not have been kinder and more helpful. He helped us move all our furniture around until we felt it was in the perfect place. We just can't say enough good things about Dolbier, we highly recommend them to anyone who wants professionally cleaned are rugs. And hope that you get Derrick to be the one who delivers! Great work!

I am filing this complaint against Dolbier Disaster Restoration (DDR ) for reasons that are listed…read morebelow. These events occurred while they were repairing our roof. A large tree limb fell onto our roof. It created holes in the shingles, sheeting and decking. The damages were covered by our home owner's insurance policy. The insurance adjuster allowed for replacing the shingles and sheeting on the entire roof and to repair the damaged decking. DDR was selected to do the repairs, they were provided with the adjusters' scope of damages--replace the entire roof and repair decking. I used the following terms to identify my view of the structure of a roof. Shingles are on top of the roof, sheeting goes between the shingles and the decking, we had two layers of sheeting, felt and titanium, decking are 4x8 sheets of wood that are attached to the rafters. The roof that was struck by the limb and authorized for repairs was one entire side of a gable roof. I happened to climb on to the roof and observed the roofers as they were working.This is what I observed-- 1. Approximately 1/3rd of the roof had been removed. The roofers were in the process of replacing this part of the roof. The balance of the roof was untouched. DDR was authorized by the insurance adjuster and myself to replace the entire roof. They arbitrarily opted to only do 1/3rd of the roof. Why would DDR replace 1/3rd when they were requested and authorized to replace the entire roof ? 2. I observed that the roofers were in the process of laying down felt paper. They were rolling the felt over a large hole. The hole was very noticeable- it was about six inches wide. A visual inspection showed the hole was also in the decking. The titanium was not present. It was very clear that the workers were going to cover the hole and not repair the decking. There were other holes in the roof. They had already covered these holes with the felt paper. There was no material on the roof to repair holes. It seems reasonable to assume that the other holes were not repaired-they were covered with felt. Later I found on the ground the piece of titanium paper that cover the hole, apparently the roofer cut it off and threw it over the side. It has a large tear where that the limb made I have this piece of titanium. I contacted DDR and advised them of this situation. A few days later a different crew arrived. They properly replaced and repaired the entire roof. A frightening thought --Without proper roof repairs, rain would continue to entered our home year after year. We all can envision the consequence of the damages this would have cause to our home. Thank goodness my 78-year-old body gave me the strength to climb onto the roof. I do wonder if this happened to a person unable to climb onto the roof, or assumes the repairing company would do what the insurance company felt necessary to properly repair their roof. Can you imagine what their life would be like when these defects was discovered ??? FYI, I've been in the property casualty and risk management insurance for over 40 years. My first job was a claims adjuster. I've worked with very honorable professionals. It is very difficult for me to imagine that companies can provide this type of service and walk away leaving the homeowner in a pickle while there were fully compensated. Thanks for taking time to review this matter. Regards, Tim Cummings, CPCU

Tony Moreno Balcazar owns this company and Balca Inc. We have an unfinished log cabin dry in, a ton…read moreif mistakes with some code violations, and money he refuses to refund that we paid for work never done. He seems nice and helpful, but is very dishonest and stole wood and supplies from our package. Beware of this builder

I like Tony. He made a very positive impression on me. However, I would be very careful in…read morechoosing him to work for you. On the plus side, his company (Names used are: HRock Construction; Waterproofing; Timber Design; etc. and PE Construction) was able to paint our house/clean and stain our deck in the time frame that I needed the work done. This is very hard to get in the high country. I cannot get them to finish and it is very frustrating. In addition, the deck stain will need to be redone. If you choose this company, I would work closely with Tony and pick your own paint. The deck stain used did not adhere properly and I studied the reviews to learn that it is a stain--not an inexpensive stain--with a bad reputation. Next time, I will choose the specific paint and stain used. I wish I could leave a good review, but I cannot.