1. Yankee Candle Company

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Cranston, RI

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Yankee Candle Company

3.3 (10 reviews)
ModerateCandle Stores

Yankee Candle Company Photos

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Bath & Body Works

Bath & Body Works

3.5(14 reviews)
0.2 mi
•$$

My pics are from January. Beautiful store and I bought…read morecandles 50% off. The line was long and the Covid hype was in full swing. I think these candles are way better than Yankee Candles.

I visited this Bath & Body Works location this evening with my mother, and unfortunately, the…read morecustomer service was extremely disappointing. While the employees are quick to greet customers with a cheerful "Welcome to Bath & Body Works," that friendliness seems to disappear the moment you actually need assistance. As we walked around trying to decide what to purchase, I approached two employees who appeared more interested in their personal conversation than helping customers. When I asked a question, their facial expressions and dismissive attitudes made me feel as though I was inconveniencing them. I then approached a third employee, hoping for a better experience, only to be met with a condescending explanation, as though I were a third grader incapable of understanding a simple answer. To the management team: Customer service goes beyond greeting someone at the door. It requires patience, professionalism, respect, and a genuine willingness to assist customers. No one should feel uncomfortable or belittled simply for asking a question. Although this location is convenient, based on this experience, I would not recommend it as a place to shop or work. I will likely return because I enjoy the products and do not personally need much assistance. However, my mother did need help, and she deserved to be treated with kindness and respect. A welcoming greeting means very little when it is not followed by welcoming service. I sincerely hope management addresses these concerns and reminds employees that every customer deserves courtesy, regardless of whether they are browsing, asking questions, or making a purchase.

Photos
Bath & Body Works - Belle mirror

Belle mirror

Bath & Body Works - Entrance

Entrance

Bath & Body Works - Part of the princess display with the Belle mirror on top

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Part of the princess display with the Belle mirror on top

Scentique - Cute two seater area

Scentique

4.1(14 reviews)
4.7 mi•DownCity

Cute date night idea with poor execution & poor customer service!!…read more Went here with 6 people, we were seated and then it all got very confusing. The space it self is very small, the bar is on the back wall, with one bar tender, one server and one other worker. The server explained to pick our scents then we were lost once scanning the QR code. The directions on the table did not say to enter your table number as your location, we then waited another 10 minutes for our server to come back over after we observed her talked to her coworker the entire time. We placed our orders, while waiting we drank our first round of drinks. We then ordered another round that came in 10-15 minutes increments. I never received my second drink after asking three times about it. The server's explanation was the bar tender got backed up.

My friend invited a group of us to go to scentique; was my first time there. It's in downtown…read moreprovidence so parking situation is very difficult; have to find metered parking or pay at a lot. The place is very cute, with different tables and even games (like janga) available. They explain the process to us and we went to the scent wall to pick our scents. They also have a bar with cocktails and mocktails. You have option to make candles, room sprays Nd body spray. If you do a combo, has to be with the same scents. I chose a candle and room spray. Was a very fun experience!

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Scentique
Scentique - Making candle scent

Making candle scent

Scentique

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Yankee Candle Company - candlestores - Updated October 2026

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