I think the medical staff (doctors & nurses) are all excellent and provide excellent care, however…read moreI think the administrative staff are very disappointing. It took me 6 months to schedule an annual checkup only to have it cancelled because they can't figure out how to bill my insurance. Even though my plan specifically says "No PCP required" the admin staff there do not know what to do and left it with "contact your insurance". Apparently, billing & claims has turned into rocket science. Again, nothing against the healthcare team, but the admin/support team needs all to be replaced with AI.

The staff, particularly Dr. Shroff, is fantastic. Friendly, efficient, professional, responsive,…read morecaring.

After being fed up with the lack luster care at Harvard Vangard,I tried Granite Medical on the…read moreadvice of a nurse friend. I was fortunate enough to have a wonderful doctor assigned to me. She was kind and caring, the type of doctor that you feel you have been at a doctor's appointment when you re done. I feel that she goes above and beyond for you if there is an issue. I had such an issue over the past 2 weeks with a skin irritation. After seeing several other doctors, and doing several blood tests for this, I walked in yesterday to pick up a prescription. She saw me, called me over and looked at my problem, then immediately sent me over to another skin specialist who was outside their practice( because of the weather the derm doctor had cancelled) to have a biopsy. Impressive?? I think so.A good doctor is hard to find, and Dr Cullinane is a true gem.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.

I came here to accompany my dad who just had a major surgery. This place has almost all specialties…read moreof medicine, including pharmacy and labs. Registration was quite easy. They have 2 stations for self check in. Nurses, docs, and lab staffs are overall professional. The check up room is also clean. The downside is the facility. The main entrance is on the 2nd floor, then dr offices are on 3rd and 4th floor. To get there either use a very small elevator 3-4 ppl max or climb a spiral stairs. I hope they can do something to make this office more ADA friendly and elderly friendly.

Front desk of Behavioral health the worst. Rude on the phone and took a week to process an order…read morefor refills. PT went without meds. Staff stated I'm working from home so I'm not sure whats going on. Doctor on leave since February management never made arrangements for coverage. Patient not seen for 5 months! We have left.

"Can I take a cell sample?" That's the red spot after 20…read moreyears. They got paid and I got a scar from their cut. A cell sample? Say NO if you dont think you need this

Pathetic experience. First of all went there in 2011 to get botox for migraines. They did a great…read morejob although they were very pushy with getting the money. I'll give you this the people in the front office are attractive but that has little to do with being professional as so many reviewers point out(they probably just want to get laid.) This time around they didn't want to wait till next appt to do injections and injected the day of with a clear liquid in a syringe unlike the one used before. This ones were more like diabetes syringe. So since i had to get it day of combined with how the syringe looked, who knows what was injected in me?? If he wants people to trust him, he should be more transparent with prices and not take advantage of those that are trusting good hearted positive people. Now maybe that might seem pessimistic or maybe everyone in New england is like this! But I refuse to be corrupted by such malfeasance. Don't trust this doctor and I will make a complaint with someone i know who deals with this if i don't get money back or a better injection. Disgusted!

My complaints were not taken seriously. No medication was recommended. Went on to later be…read morediagnosed with Stage 3B colon cancer.

Need an internist and a GI specialist all in one? This is YOUR guy…read more He's very friendly. Chat's away. He's not your typical doctor. He avoids over medication. He doesn't medicate at a drop of a hat. He often will tell you about non prescription remedies, but then again, he'll sway you against too many vitamins. He'll cite various studies that you weren't aware of. He also cares about your health and shakes your hand everytime he sees you. He's not afraid to be direct with you in regards to your health. His staff? Also very friendly and greets you by name. Need copies of your payments for your health care reimbursement? No problem. They'll fax away to you. In and out. I rarely wait at all. Have tests done? They'll send a you a letter with the results. I like that. I can go back over the years and see how my cholesterol has changed, etc. Early appointments? HA! Not here. He likes to keep later hours. 10 am, on. However, his nurse practictioner can see you at earlier hours. He has a few offices and does GI diagnostics as well such as a gastroscopy. Private lot here that's free, but parking is TIGHT small angles spaces. You can take a bus here.

I am planning a trip to Africa and went to Quincy Passport Health to discuss vaccinations. I…read morediscussed a medical waiver for the yellow fever vaccination. I decided to wait on the yellow fever vaccination until I spoke to my doctor. It turns out I am on immune suppressant steroid injections for my spine and my doctor advises against the vaccination because of this. I called back the nurse and she said they will not provide a waiver because she says the CDC website says the steroid dose does not qualify for a waiver. She had another nurse call me and she started right off with you don't qualify for a waiver. I asked why and she said the CDC website says it in their guidelines. I asked to see the CDC website where it states this and she said to look it up on Google. I asked for a letter from Passport Health saying they would not give me the waiver based of the CDC website data even though my doctor recommends it so I have recourse if I have a reaction. She said she won't do that. Passport Health would be happy to give me the shot for $445 but not a free waiver even if it is recommended by my doctor.

This place was amazing. Traveling to El Salvador in a week and realized I hadn't looked into the…read morevaccines. I went onto their website yesterday and booked an appointment for this morning at 8:45. I filled out a brief health questionnaire online which gave me a $25 discount - that's a win/win. When I showed up, Yolanda explained everything to me very clearly, I took a couple of vaccines, and I was out of there within a half hour. I'm not sure what the cost would be other places, but it was about $900 for four different vaccines.

So...it has been an interesting 24hrs because it went from being told yesterday afternoon that I'll…read morehave to pay the co-pay or that I'll be billed $100. I was very upset after getting off that call but was going to move on from this office and take business elsewhere. However, I got a call from Dr. Kuohung last night at ~8pm. She was extremely apologetic and moved it in the direction that I wasn't expecting. Like I said during my initial post, she's an amazing doctor and really took things in her own hands like a true professional in her field of work. I really appreciated the call and her effort to make things right as I told her that I was planning to come back at a later time to get the procedure that she quoted me for. This really shows how much she cares about the business and client relationships so I do look forward to a return visit when my time allows.

Who ever has wellsense insurance, do not go to these ppl for treatment...they will tell you they…read moretake this insurance, but they don't...I have been through that problem with them wen they gave me an appointment back in February, for May, 3 month waiting period..only to have them text me 4 days before my appointment to cancel me, I understand now, they never took wellsense, in the first place..which they did not tell me..i called wellsense, they never heard of them...they knew i had wellsense back in February...that's the first thing they ask...so here is my office experience...none...so, because of this, I have to wait until July for my new appt somewhere else...which I got...