Worst experience I have ever had at a medical facility, including the time I almost had my leg amputated. With the exception of one nurse who walked me to the 2nd of 3 different buildings(!) I had to go to to get 1 MRI, I did not encounter a single worker who was not smug, condescending and inconsiderate. Every request was phrased as a demand, every decision made for me.
When I apologized to the MRI tech for being anxious to get off the table at the end of the test, I said "I'm sorry, but my ankle with the metal plate and screws in it was killing me from holding it in that position." Her response "Thats something you should have told me." To which I reminded her "Actually, I believe my exact words before that last set of test was 'I'm in a lot of pain from holding this position."
I was met with complete silence.
Now, Yale-New Haven is obviously a great hospital. And I'm sure that for actual patient care, this is where you want to be. But if you're just having some tests done: go literally anywhere else. read more