I started my vein procedures in March 2019. Since I was having both legs done the process occurred…read morewith multiple appointments over a two month period or so. The procedures themselves were relatively simple and painless, just slight temporary discomfort. Throughout all of my appointments and follow up check ups the nurses, PAs, assistants all said everything looked great. I was somewhat happy with the results. Some of the discoloration did not go away as they indicated but they said I could receive more injections of some sort. Then I went in for the three month follow up appointment. A new PA examined my legs and told me that both veins opened up and the entire process needed to be done again. Skeptically I asked why is this being stated today when a month ago everything looked great. "Sometimes this happens". This was never explained to me previously. At that moment I lost all trust and confidence in this practice. A year later the pain in one of my legs is worse than it ever was before the procedures. In hindsight I never should have minimally considered other medical groups. If I decide to seek further treatment I will do so at another facility.

Great staff and office. Everything was explained very well and the procedure was great! Will…read moredefinitely be going back.

I was scheduled for a cat scan on March 6. I get very anxious while having these. Elaina the…read moretechnician that I had I have to say was one of the best. She made sure I was comfortable and talked me thru the whole cat scan which took at least ten minutes as I had contrast too. She has no idea how much she made a difference. May she be blessed. Thank you again Elaina. You are awesome!!

Worst experience I have ever had at a medical facility, including the time I almost had my leg…read moreamputated. With the exception of one nurse who walked me to the 2nd of 3 different buildings(!) I had to go to to get 1 MRI, I did not encounter a single worker who was not smug, condescending and inconsiderate. Every request was phrased as a demand, every decision made for me. When I apologized to the MRI tech for being anxious to get off the table at the end of the test, I said "I'm sorry, but my ankle with the metal plate and screws in it was killing me from holding it in that position." Her response "Thats something you should have told me." To which I reminded her "Actually, I believe my exact words before that last set of test was 'I'm in a lot of pain from holding this position." I was met with complete silence. Now, Yale-New Haven is obviously a great hospital. And I'm sure that for actual patient care, this is where you want to be. But if you're just having some tests done: go literally anywhere else.

Came here for follow up work/MRI for neurology…read more Checking in was a two step process (check in at kiosk and/or wait to still verify with person at front desk). Fairly easy, no complaints. Appointment went fairly well. Staff were informative and patient Valet parking or self parking available. LIMITED parking near front entrance, but plenty of parking around the building. Early appointments are better for parking yourself

Awful customer service scheduling option 1. Very quick to ship patient advocate/patient to…read morereferral representative. Had the nerve to say ma'am it's only 8:10 in the morning after I vented about trying to schedule an appointment. Left 2 voicemails for referral representative after receiving call from Primary Care Physician two days ago advising referral had been sent and to call if I haven't heard from Pulmonary Clinic. Seems like once rep enters patient info to schedule, The referral would be visible and an appointment could be made. Off to a HORRIBLE start to have not been to this facility or to have met with a physician.

Besides the person at the Cech encounter being bland, the rest of the staff was very welcoming and…read moreinviting. The Anesthesiologist, who performed my injection was very friendly and an excellent job. The nursing staff and their radiology tech in the back were also fantastic. I definitely would return if I needed a procedure or imaging.

Place is awful. Took 3 weeks to get test results. I was informed AFTER i had the test that the…read moreradiologist who reviewed the results was away in Europe.

Horrible experience. I waited for over an hour after checking in and when I complained about the…read morewait, they claimed that the computers were reading that I had not checked in. I WILL NEVER GO TO THIS FACILITY AGAIN, ABSOLUTELY HORRIBLE EXPERIENCE.

Came here for an MRI. When I arrived half the parking lot was under water. There was no place to…read morepark. I finally found a spot next to the water and I assumed it was receding. The office was packed , however the checkin process was fairly fast, considering the number of people ahead of me. I was not taken in until one hour after my appointment. The staff notified me that they we're running behind. When I finally got my test, the staff was friendly. The office and equipment seemed a little old, but everything worked out.

Dr Kostina is an Ophthalmologist who I was referred to by a friend who is also practicing. She…read morespecializes in neurology opthomology and she is very professional and knows her field of medicine. I trust her explicitly with m care.

My wife and I left the Eye care Group today for ever. We didn't really have a problem with the…read moredoctors. We had a problem with over booking and the help. Young man was very insensitive to our situation. AND RUDE. Two weeks in a row we had 2:15 appointments. At 3:30 we hadn't seen the doctor yet! After the check in the young man was given my wife's file. He presided down the hall and was doing something on a computer. While cit catting with co workers. After that he went in to one of the rooms to talk to another co worker. 25 minutes after her initial appointment he proceeded to call her. I explained that my wife had a 4:00pm appointment else where, and could we be seen in the next hour and a half. His answer was = We don't work by time, we go by patients. And there are 8 in front of you. if each patient took 15 minutes which they take much more than that. That's 2 hours ! That is not expectable. Many of the other patients were complaining also, how many left? They thing they have the only show in town. Many of business that have thought that way are not in business anymore ! Who ever runs that office better wake up and watch what's going on.

The front-line staff was helpful and efficient. I only had to wait a few minutes to be seen. Dr…read more Minotti was clear and easy to understand. I feel well prepared for my upcoming surgery.

Absolutely worst bedside manners. Empathy is NOT a concern. He is more self absorbed and concerned…read moreabout performing very easy, no challenge operations to guarantee HIMSELF positive results. Go to Yale New Haven Hospital, specifically Dr Todd Morrison. A true professional in his field who will put your needs first. I just had full hip replacement surgery and not even 1 week later, walking normally. Unbelievable results by Dr Morrison and his entire staff. Collectively they displayed such compassion and love for what they do working together to achieve one ultimate goal in performing a successful full hip replacement in one of the medical fields more serious and high risk operations, giving a patient they never knew a new lease on life.

Caring staff and no waiting at all. Dr Cohen is very kind, professional and informative. I had a…read morecortisone shot that was painless !

Ready for this? An outstanding yelp review, from a person that never writes reviews! The office ran…read moreon time. We were greeted by friendly, caring staff. I listened to them greet each patient who arrived with warmth and care; "How are you feeling? Do you need help with the check-in questionnaire?" Each team member we met was cheerful and helpful, and thoughtfully explained what would happen next. Dr. Cohen was warm, and kind. He listened carefully and instantly put my daughter at ease. He explained a but of anatomy, and a straightforward plan. She was relieved and left smiling. I often say that your doctor doesn't need to be nice, but they need to be smart. Dr. Cohen is both nice and very, very smart. I have the same impression of all of the office staff and care team.