Very professional and friendly Diamond and Deanna both were so kind as well as Jasmine. Dr Weisman…read morewas very efficient,caring and kind. If I didn't live so far I would stop by just to say hi on my free time!

The check in process was pretty quick, they handed me an iPad and I was able to answer all…read morequestions there. They processed me really quickly and got me to the MRI machine. The only reason why I gave them 3 stars is because it was so cold in the room they were doing the MRI. The machine was set up in a trailer outside of the facility and it was a cold January evening. It would have been nice to have some heat or a blanket. They were professional and got me in and out but a little bit of warmth would have been nice.

I had a deeply disappointing and costly experience with Dr. Carpenos at New England Spine and Disc…read more I came in with leg pain caused by two degenerating discs pinching a nerve. During my initial visit, Dr. Carpenos recommended spinal decompression therapy -- a treatment not covered by insurance. He then started to talk to me like a snake oil salesman: fast and confusing. I explained that I had a very limited budget and needed clarity before committing. So I asked him to slow down and I asked some very specific questions about how the treatment wold work, what the success rate typically was, and what I could expect if I decided to follow the treatment plan. Instead of answering my questions calmly, he became visibly annoyed and said he felt "pressured" by me. I reminded him that it was MY body and my very limited, hard-earned money -- and I was the one feeling pressured to spend it without him having the patience to explain this therapy that insurance wouldn't even cover a significant portion of. His first response was to say that financial hardship shouldn't be a barrier to treatment. When I said I'd have to decline since I couldn't afford the full amount he wanted (Close to 4,000 as I recall) he suggested fewer visits for about half the price. , When I expressed concern and asked if I'd still get relief he assured me I would, so I agreed to take part in the treatment. But at the end of the treatment, I felt no improvement. When I reminded him of his earlier assurance, he said, "I expected that you'd feel a bit better, see the results, want more improvement, and then commit to the final visits." He'd completely ignored my statement at the beginning that there WAS no more money. I felt completely misled and taken advantage of. The experience was not only financially draining but physically uncomfortable. His chiropractic adjustments were rushed, and during one session, he failed to check the placement of my arms during a bear hug/anterior thoracic adjustment. When "hugged" me sharply my fists were jammed into my voice box which hurt so I reflexively pushed back. He asked what was wrong and I explained what had happened. The following week, he asked if my cold was better. When I looked at him, confused, he said "Well, last week you had a sore throat, didn't you?" [It was surreal, like he just was unable to take any responsibility for his own actions.] He also gave questionable medical advice outside his expertise -- once telling me not to use sunscreen despite a family history of skin cancer -- and another time I heard him telling his staff that he'd advised another patient to ignore their cancer doctor's recommendations and to follow his own. Dr. Carpenos' demeanor throughout my treatment was pushy, rude, and evasive when asked direct questions. His team failed to track the decompression machine's pressure settings, so I had to remember my own numbers to ensure proper progression -- a detail that made me feel my investment wasn't respected. If you read his responses to other negative reviews, you'll see a pattern: sarcasm, deflection, and a refusal to take responsibility. I strongly caution anyone considering treatment here. While some patients may find relief, many don't -- and Dr. Carpenos seems far more focused on securing payment than on assessing whether spinal decompression is truly appropriate for your condition.

Reported everything exactly as it happened. The entire appointment didn't last 20 minutes…read moreincluding "treatment." There was no explaining except the one item of feeling improvement once they left - there was none and it got worse. The rest of the time was just rudeness and yelling. So sad he doesn't deal in reality or truth and so many others have had the same experience as we did.

I had hip surgery 12 years ago and have had pain to various degrees since. Although I don't walk…read morewith a limp now, the pain remains. When I saw Dr Irving soon after the surgery, he took x-rays and said everything was fine and didn't need to see me for follow up. He sent me to pain medicine doctor in New Haven who did nothing. My pain increased recently and x-rays revealed a heterotopic ossification which is a complication due to that surgery. Now have an appointment to see an orthopedist at the Hospital for Special Surgery.

Dr. Irving has awesome bedside manners. He truly listened to my questions, and I felt that he had a…read moredeep concern for my health and progress. I did not feel rushed while speaking to him. I highly recommend him as a surgeon.

Overall bad experience. I was referred here by my primary doctor. The lady at the front desk was…read morerude and short with me. Then after I filled out all my paperwork I waited about 10 minutes before I heard my name being called from the other room. As I get up to walk in the room, there is a patient exiting that same room. The room was never cleaned between patients and the doctor was asking me to sit on the long bench which had clear fluids on it from the previous patient. Disgusting. He sat down, crossed his legs and asked me what happened. I explained about my back injury which was diagnosed two days earlier as a compression fracture. I brought my X-rays with me in which he only gave a short glance (2 sec glance on each X-ray). He then looks at me and says Aleve and rest. My backs been in horrible pain since the accident-not the slightest bit better. But the doctor didn't listen to a word that came out of my mouth. He never even examined me. He sat back in his chair the entire time. And made me feel like I was making it up. I do not recommend this doctor nor do I understand how he has a medical license.

Even with my xrays in hand, showing I had ligament damage in my knee, stretched according to the…read morewalk in clinic doctors, Dr. Blum said he did not see anything that needs an operation so therefore there is nothing wrong. He seems to be surgery or nothing. He says in my back I have a narrowing spine and arthritis, but he does not want to worry about it because it does not need operation. There is options between nothing and cut me open and Dr Blum does not understand that. I was stuck seeing him because he is the only orthopedic doctor at the discount clinic. I will find a way to pay for a doctor who still cares