This is my second time using PTSMC in Orange. Needless to say, my first experience was a good one…read moreso I came back when I needed PT after knee surgery. The staff is well trained and they have a great team of professionals who work with you to get you through the therapy program. Communication is great and appointments are easy to make so they fit your schedule. The equipment is in good order and the place is clean.

I recently had a full knee replacement done. I needed PT and a good friend suggested I go here…read more This was one of the best decisions I have ever made. I have had the pleasure of working with Katy but everyone that works there is super nice, helpful and friendly. Lots of options keep the work outs interesting. Somehow they know how to work you enough to get you where you need to be without overdoing it. You can not go wrong. Lianne R

I have seen Dr. Ruwe for a shoulder injury. I found him to be professional and highly competent. He…read morewas patient and explained my injury to me in an easy to understand description. I would highly recommend Dr. Ruwe.

he has all the credentials however, his bedside manner is cold no compassion, nor empathy just…read moreoutright mean.

First, on the day of my surgery I received a call at 8 AM to see if I could arrive earlier as there…read morehad been a cancelation. I agreed and arrived at 9:45 AM. At 10:00 AM I was greated by a nurse in the waiting lounge, by the way whoever is your driver to take you home is not allowed to stay in the reception area. By 10:30 AM all the pre-op procedures were completed. At 11:00 AM, a Dr. intruduced himself as the anesthesiliagist. I asked him how long befor the surgery and he said 5-10 minutes. I then asked what time it was and he pointed to a clock at the nurses station. I thanked him and he left. Some time went by and, 11:30 AM, and I called my wife to see how she was doing. She thought that I was done and I told her that I was still waiting. I noticed the nurse who took care of me leave the area & at 12:30 PM I noticed that she had returned. I waved to her & she came over. I asked what is going on & she said that she would go and find out. She returned a few minutes later and told that the Dr. had run into a issue with a patient and that it would be a "while longer." When, finally at 1 PM the Dr. came to tell me that it would be a few minutes & that I would be going into surgery. You would think that after being asked to go in earlier than originally scheduled that someone would have the courtsey to come and tell you that there was a delay. Now my other "extremly" negative comment. I have sent four emails, over time, through the portal and NO ONE has ever answered my questions. So, DON'T bother setting one up as it's obvious that no one looks to see if you have made contact with OSG.

The physician has been great. Her assistant is a disaster. Never will I go back there because of…read morethis one person (I use that term loosely). She has NO business interacting with patients. Because of her, I will find another Dr. Reception, X-ray, MRI, are all outstanding but this thing needs to be back office counting bandaids I had just found out my back fracture has gotten worse. No empathy, no recognition that id been there, nothing other than "you should know the back brace will cost $1000", and you already got a brace a year ago. This brace I bought from Walgreens, after a completely different back procedure, by a completely different doctor outside of osg. I had a lamenectomy (L3-5) over a year ago. I am being treated now for a fracture of L1. Totally different problems and treatment. Duhhh. Geez, even I know where the vertebrae lie in the spine. Even I can figure out that an over the counter back brace is good to protect a lamenectomy, while it heals, but is NOT the right brace for an L1 fracture that keeps compressing. I have severe osteoporosis. A -3.4 to be exact. I am in such pain. I am only 68. I need my back healthy. This person needs a class in patient care, and needs to be in the back office or working at subway (actually they are far nicer).

Prolete was one of a number of physical therapy practices recommended following my knee replacement…read moresurgery. I called about 2 weeks before I was to start and the receptionist complained to me that my doctor should have told me to call sooner as they had no openings. We agreed that I could go for my initial evaluation and consult to their Hamden facility (near the tunnel on the Merritt Parkway), and then I could do my follow up appointments in Milford. I completed online all my paper work, scheduled the initial assessment and then heard nothing. When I called them for my Milford appointments, they told me they did not have any and I would need to continue with Hamden. This is a trek from Milford and I was 2 weeks post op and unable to drive yet. Luckily, I was able to find another practice in Milford that was able to see me when I needed to begin. Not impressed.

I've been to physical therapy for about two years. If it wasn't for Keith I'd still be on my couch…read more He's made me stronger, more confident and has taken away most of my pain. This gentleman is compassionate and very personable. I would highly recommend him to anybody in my family. He's the best, and I've been to many physical therapy agencies . I have had many surgeries in the past. I've had two fusions in the back, five knee operations, and one neck operation for the spine. Thanks to Keith, I can still ride a bicycle, go to the gym, and golf. I'm 82 years old and as active as I was in my 60's. If I need care in the future I would definitely go back to Prolete Physical Therapy. Carl W

This was my personal experience;…read more Even if you have been a previous patient within Yale Medical for years but are a new patient with the Yale Orthopedic & Rehab, expect a long wait for an appointment, at least for Dr. Gibson anyway. Even as a prior patient of Doctor Gibson beyond three years of seeing him last you are considered a new patient. Do not be fooled by a non-existent waiting list either, every time I called there to ask if there's been a cancellation they added me to it, nor the false hope of calling daily for a possible cancelation opening as you will learn below. I've had knee pain now for several months and I scheduled an appointment with Doctor Gibson for March of 2023, acquired in November of 2022. I've made numerous calls to try and obtain an earlier appointment due to a cancellation, as directed by Yale staff when I called to schedule my original appointment. I was advised to call daily by several people that schedule appointments. On December 19, 2022, I was told there was a cancellation in January of 2023. When the receptionist learned I was a new patient, I was told "Oh sorry, you're not eligible for this appointment as a new patient." A complete contradiction to what I was advised back in November and most every time I called. How can an open appointment not be available to a patient, whether that patient is new or existing!? To say the least I'm extremely disappointed and frustrated with Yale Orthopedics & Rehabilitation. Good luck to all new patients. Connecticut Orthopedics is a great alternative. Kurt T

Dr. Halim is an incredibly smart and talented surgeon. I'd suffered with carnal tunnel syndrome for…read moremany years before developing full blown tendonitis back in 2015. As a result of a job that required a ridiculous amount of pushing furniture, carrying my office with me everywhere and not having a desk caused more damage than necessary. When a second shot of cortisone didn't work, Dr. Halim suggested I wear a brace to protect my wrist. In 2017 I found that surgery was the next step. I am no stranger to going under so I was fine with that. An MRI revealed arthritis as well so I was glad to be rid of it. After surgery I was in a cast followed by therapy. All one place, the doctors and nurses are professional and do their best to get you in and out quickly. Dr. Halim also has another office where appointments may be easier. She is kind and I am pain free.

I was in such pain with an inflamed hamstring just days before my marathon I'd worked so hard for…read more Dr Mike fixed me up in 2 sessions and I was able to run my PR race and qualify for Boston and the hamstring never uttered a peep for 26 miles! They literally saved me and I'm so grateful. Cannot recommend them enough!

Dr Mike with Active health is the real deal. I had gone to the spine center in Orange spent $5,000…read moredollars 4 years ago and ended up with worse pain and back to wearing a back brace for relief. Even with disk issues I learned by going to Dr Mike, my pain was all muscle related. After one month of treatment I walk and move normal, feel great, and work with out wearing a brace. Dr Mike will do thorough evaluation and treatment plan with modalities specifically for you. If needed, he will refer you back to orthopedic if there are underlying issues that need to be addressed. My husband also went to Dr Mike for his shoulder and experienced an increase in mobility without pain. I am so great full I gave this a try. I highly recommend.

I arrived at this orthopedic urgent care after spending the entire night in severe pain from a…read moreruptured lumbar disc. Before they would even evaluate me, I was told I had to pay a $592 balance that I had never been notified about and had no record of. When I requested documentation and copies of my medical records, staff could not provide them. Being denied urgent orthopedic care while in significant pain because of an unverified billing dispute was both shocking and disappointing. Patient care should come before collections, especially when the practice cannot immediately substantiate the debt they're demanding payment for.

walked in and met by Rebecca the front desk receptionist. Extremly friendly efficient check in …read more Once in the exam room the Med Tech put me at ease and was very empathetic. TheXray Tech Katie made that experience, pain free and was cognizant of my limitations. Dr Elenaggar was outstanding, listened to my concerns, addressed the issues with compassion , professionalism and a sense of humor. Her administration of the much needed cortisone shot was expertly done!!!! The facility was clean , modern and confortable . This was my second visit in a 5 yr span and my choice for ortho needs.

Staff amazing, Dr informative and helpful! Loved my experience. Drained fluid from knee and gave a…read morecortisone shot. Much needed relief after suffering for too long. Following up with some PT. Thank Dr Lynch and staff!!!

During my appointment, Dr. Lynch did not act like he was in a hurry, though I'm sure he's very…read morebusy. After examining and assessing me from that exam, Dr. Lynch explained things to me in great detail, which I very much appreciate. He answered all questions I had also in detail and treated me as an important and intelligent person! He took time to explain options and possibilities!