If I could leave more stars, I would. My friend had well a…read morepump problem. After several days and troubleshooting, with no resolution, I was contacted by Joel. I brought Joel up to date and he talked me through on how to fix the problem myself. It turned out to be an easy fix. Joel sounded as happy as I was. I really appreciated Joel's instruction and willingness to guide me through resolving the issue over the phone and at no cost all. I know there would be some individuals who would have made it a point to show up, make the very easy fix, and charge for the fix. I highly recommend Castle Electric for your needs.

Had Castle pump come out to the house to check the pump on my well and Joel went way above just…read morechecking the pump solved our problems answered questions and gave me valuable advice. 5 stars would highly recommend. Awesome people awesome company

First choice for any small motor repair. Efficient. Friendly. Reasonable cost…read moreWould not take my mowers/weed whackers anywhere else. Old school place

Very friendly, helpful, and always takes the time to explain what he's doing in a clear and…read moreeasy-to-understand way. He made the entire experience comfortable and stress-free, answering all my questions with patience and professionalism. I really appreciated how thorough he was and how he kept me informed every step of the process. The front desk gal was so fun to talk to and she knew her shit it is rare to find someone so dedicated to great customer service. I would definitely recommend them to anyone looking for reliable, honest, and high-quality service.

Ed is a great guy! Friendly and knowledgeable. I've bought a couple of appliances from him. Sal,…read morehis amazing installer, is cool and quick. Same day service. I definitely recommend.

I called on a Friday due to it was very hot and we had a broken heat pump. They told me that maybe…read morethey would be out that day, but if not they put me in the book for Monday for sure. About noon Monday, and I did not hear from them so I called. They told me they had some things come up. When asked what those things were since I was supposedly in the books, they said well, county and city things. I was really miffed as my husband is 86 and we were counting on them to be here so we called no one else. She said she would talk to her manager and get back with me. Sure they would. Not a peep. Bad customer service here. A call at least would have been nice instead of keeping people hanging.. Bad business.

Be careful Yakima. Some HVAC people will not be honest and say you need a new $12,000 furnace when…read moreonly a repair is necessary. Tammy got us scheduquickly a d Dave repaired our HVAC when others wanted us to buy a new furnace. THANK YOU TAMMY and DAVE at MBI !

Ryan came out to our office to check on rotten/dead smell we have had for weeks. We had him look at…read moreour vents and crawl space. He found a dead cat and removed it for us. We called Ryan after we called the exterminator and the Plummer who found nothing. Ryan went above and beyond for us, and we appreciate his efforts. I would highly recommend Ryan and his company for any HVAC services.

I used Sam and Dennis at Theisen for the 25 years I lived in Yakima and was hesitant when I found…read moreout they sold it and retired. I was right to stick with the new owners, of course they would have sold it to good people. My A/C unit went out and I had to replace everything on a Friday of course. The new owners not only got it done by Monday but let me use a plug-in unit for the weekend. It was 96 degrees inside, so I was very grateful. The new owners treated me good, were very respectful and so were their employees. They have my trust in return.

If you need help and want great affordable service call CSR Plumbing…read more I had a crisis with both bathrooms plugged and overflowing on a weekend. Sal was here within an hour of my call and fixed that problem and also repaired a shower head for me. Definitely top quality service.

I cannot say enough about our service from Doug's Rooter service, namely the service person, Ryan…read more He came out to our house today to assess a complicated situation and went above and beyond to help us as much as he could. He was there for over an hour traipsing through the mud, stepping in dog poop, and in the end, not charging us because of something outside of their control kept them from doing the work. It is so nice to not feel like you're taking advantage of at every turn. He was very pleasant and willing to discuss our issue with us. We will definitely call this business again if needed.

Clogged kitchen drain. They arrived promptly, analyzed the problem, and fixed it professionally…read more They explained everything clearly. I recommend this service without reservation. Thank you. Paul

Had a leak at back of dishwasher, did damage to floor and cabinet…read more had baxter come to give estamate. they came ,set fan in place to air out a floor that i allready had dried out. they unhooked dishwasher and hose to garbage disposal moved to garage. came back next day and wanted to get asbestos and lead samples to send off. i just wanted estamate!,. now they wanted to do nothing until samples came back. i told them no. i just need est, and i wanted dishwaser (new that i installed) hooked back up, they said they would have to call plumber? they unhooked but do not have skill to hook back up?. they just left and did not hook up anything... terrible company, others told me to not use them ? they were right. again all i wanted was a estamate !. would not have them change a roll of toilet paper...

I recently had over 2 feet of water in my crawl space. After a call to Baxter, they were on site…read morewithin an hour to pump out the water and start dealing with the absolute mess of damage. Zack and his team handled getting a plumber, electrician, and everything else needed to make sure it did not happen again. As a fellow contractor in the valley, we pride ourselves on effective, proactive communication with customers and making it look like we were never there in the first place. I seldom find other businesses doing the same. However, Baxter was over the top, keeping me informed and cleaning up everything after themselves as if it never happened.