Love this body shop! I took my Escalade here for a minor door dent on my right rear passenger door…read more Patty, the front desk associate took care of me! They did paint less dent repair (PDR) on my luxury SUV. The door looks good as new. I have recommended this shop to my friends and they have all had positive experiences. Reasonably priced! I priced several other places in town. I would avoid those places as they price gouge! Bring your vehicle here instead!

From the owner: Xxtreme Paintless Dent Repair is a premier auto body shop located in Lubbock, Texas. We specialize…read morein repairing dents, dings, and hail damage using the latest paintless dent repair techniques. Our skilled technicians have years of experience and use state-of-the-art tools and equipment to ensure that every repair is completed to the highest standards. At Xxtreme Paintless Dent Repair, we understand that car owners value their vehicles and want them to look their best. That's why we offer a wide range of services to help restore your car to its original condition.

Horrible!!!! Only go to Gene messer body shop if you have 6 months to have your vehicle NOT fixed…read moreand ultimately have to go else to get done as they are TOTALLY incompetent! Logan Lopez will LIE to you and give you every excuse why it is taking so long. He will tell you that obvious shoddy workmanship is acceptable because they used Genuine parts. They "closed" the Shop due to and to avoid the large number of complaints. I am amazed they opened back up, I would walk or ride a bike before I would go back to the Gene Messer Body Shop!!!!!

They had my vehicle for nine days to fix a window that wouldn't roll up and a broken cover over a…read morebrake light. During that time, I had to continually call to check on the status since they wouldn't proactively notify me as to what was going on. As one example, they told me that it should be fixed by the next day. By the end of the next day, I hadn't heard from them, so I called in. I talked to the person handling the repairs, and they said they would check on the status and call me right back. The call never came. I called back the next day and was told that it would be another couple of days due to a truck not coming with the needed part. That's understandable, but the lack of communication isn't. Another time, I was told that one of the repairs was done and they were working on the other one. Later, I was told that neither of them was started yet but would be started soon after they located the part. This made me believe that they were being less than honest or were simply incompetent, neither of which is desirable. I've had good service and good results here before. Perhaps they are having difficulty finding good help, which seems to be happening at a lot of places. I'll try them again if I have a need, but this experience wasn't great.