I'd like to sincerely thank Dr. Mu and his team for my recent cavity fill. Dr. Mu used Waterlase technology on my sensitive tooth, and I'm incredibly impressed -- he didn't even need anesthesia, and the entire procedure was done in just ten minutes. My sensitivity is gone, and the cavity is fully treated. I truly appreciate the outstanding care and expertise of Dr. Mu and his team. read more

Dr MU's office is very sneaky about the billing and treat patients rudely especially the front desk Kim. She is very unprofessinal and rude to patients. They wrote whatever they want billing code to Insurance company and take money from patients front as well. I did Exam and scan for my tooth this year first time and they charge 220 $ out packet from me. They say they will refund me when they got money from insurance. We called insurance and insurance told us we should got $156 refund. But after 3 weeks pursuing, calling to the dental office they told me I only got $56 dollars back from insurance and I don't know where is the 100 dollars goes? I called insurance again and the insurance company asked about the refund then the dental office manager said they submitted a wrong billing code and they need to re-submit again. The office manager was really rude on the phone when confront insurance company too. To the end we have't received one penny back plus no service for my tooth too. Please beware when you choose this office. Ask the billing and copay front. Can't be polite with them because they are really greed about money. read more

dr mu overcharge me for dentist he try add more stuff in my teeth i dont need poor business i would not go there take money of you show me the x ray is fake it show i need repair my teeth i dont need my another dentist didnt show this picture dr mu is a fraud read more

Awesome techniques from Dr.Xu. I just removed four of my wisdom teeth at once and I did not feel anything painful! Although I felt anxiety and fear at beginning, but the process went really well and Dr.Xu's begin very gentle and patient all the time. I hadn't eaten breakfast so I lost my strength for a while after the extraction due to fear etc. Dr Xu was very patient and gave me chocolate and let me rest in the clinic. Everyone was very kind and patient and I didn't feel scared during the extraction because the assistant doctor was holding my hand the whole time. (I didn't feel any pain though, the anaesthetic was really effective) Overall, I highly recommend this clinic! Ps: If I could give a six star I would. read more

Please save yourself time and AVOID this dentist at all costs. He does not have your best interest in mind and is only looking for ways to make extra money off of you. If I could give him 0 stars, I would. Keep in mind, I am not typically someone who goes around writing bad reviews. In January 2022, I came in looking for a dental implant (which my regular dentist does not perform) and right off the bat, I asked Dr. Mu what the TOTAL cost would be for the ENTIRE procedure. He went on to reassure my family and I that it would x amount. He wrote that x amount in my patient record file. He was unclear with the procedure plans right from the start and would change his treatment plan as the process went on to add extra steps. He did end up completing a bone grafting procedure for me, which went relatively well, so I will give him credit for that. But before the bone grafting procedure, he mentioned that I had 5 cavities that needed filling and should get a teeth cleaning done. So I had cleaning done at his office and had 1 filling done. I then went back to my regular dentist a few days later (who I have been going to for more than 10 years now so he knows my dental history well) and asked him about my supposed 4 more cavities that needed fillings. He said that from x-rays and his examination, he only spotted 1 cavity that needed to be filled, between two molars, which was NOT any of the 4 "cavities" that Dr. Mu pointed out. What was even more absurd was that my regular dentist mentioned that I was due for another teeth cleaning. I told him that I had cleaning done with Dr. Mu a few days prior, but my dentist only raised his eyebrows and pointed to the many spots Dr. Mu missed on my x-ray. I went on to schedule ANOTHER teeth cleaning done with my regular dentist. After bone grafting and the other procedures done with Dr. Mu, I had paid him about 1/3 of the total x amount he told me at the very beginning of the treatment plan. I was told that I needed to wait a few more months for the bone grafting part to heal before proceeding to the actual implant surgery. Fast forward to May 2022, my bone grafting has healed and is ready for the actual implant surgery. I paid him a visit a few days ago inquiring about the implant and the total cost for the remainder of my treatment. At today's visit, he just took two x-rays which costed y amount, then proceeded to tell me that the remainder of my treatment plan is x amount (which I paid 1/3 of already back in January and then paid another y amount for the x-rays), saying that all the procedures back in January did not count towards that TOTAL cost he told me during my first visit. I'm starting to think that this man does not understand the definition of "total." He proceeded to mention a bunch of extra steps that would be necessary in my treatment plan that he did not tell me before, and even said I was "lucky" because he was doing a "promotion" which would offer me a "discount." That last visit was the absolute last straw for my family and I. He is a horrible dentist who takes advantage of his patients. I recently went to another dentist for a dental implant consultation, and the entire process was much smoother. They took the time to explain to me every step of my procedure and laid out all the costs for every single step of my treatment plan and emailed it to me (a huge contrast to what Dr. Mu did). Believe me, if I didn't have such a horrible experience with Dr. Mu, I would not be taking so much time out of my day to write out this review to warn future patients of him. Save your time and energy and find a better dentist. read more

I had a lot of dental work done over the years due to gum recession, including my most recent implant. Dr. Mu is a very professional, personable, and engaging. He takes the time to always make sure you are comfortable and informed on what will happen, what is happening and what was done. He keeps you fully appraised of the situation, which is exactly what I needed. The staff were courteous, friendly and very knowledgeable of dental care. I am extremely happy with the results of my procedures. They absolutely attend to every detail to ensure every patient has a positive experience. The office was clean and attractive with relaxing music playing during my procedures. Thanks to Dr. Mu and his attentive team for taking such great care of me! read more

Dr Mu is an excellent dentist! Professional, affordable, and high quality work. They were able to fix my tooth right away, and repaired my gum and filling pain-free at a fraction of the price that my other dentist quoted me. Highly recommended! read more

Dr.Mu was recommended by my colleague back in 2006, and I have been his patient since then. There are many reasons why I drive all the way to Clairemont to have him save my teeth. Not only that he is very competent, but he has demonstrated that he cares about how I want my teeth look. His staff, Kim is such lovely woman. She has been helping me on my insurance paperwork. They also very flexible. Great doctor and staffs. read more

Dr. Mu is a great dentist . I've been going to him since I was in middle school. I even got my braces from Dr. Mu. The staff are very friendly and kind. They always work with my insurance if I need anything. There prices are really reasonable. I've recommend many people to Dr. Mu. ,all had great experience. I highly recommend him to anyone ! read more

I had gotten a number of different procedures through Dr. Mu and his team, including an implant and a couple of crowns. He not only performed these procedures perfectly to the T, but he was exceptionally reasonable with the out of pocket expenses. He and his office team were upfront with the itemized details, what would be covered through the insurance, and what I would be responsible for. Each procedure was quick, but thorough. If you're looking a great and experienced dentist I would highly recommend him. read more

Two years ago, due to my bad habit to push implant tooth sideways, screw was broken together with crown. I thought that I have to go through implant procedure again, because I cannot even get broken screw out of my car, how could someone be able to take that tiny broken screw out of implant base? To my surprise, amazingly Dr. Mu managed to take rest of broken screw out with special tools and his patience, and order a new crown to fix my implant with a fractional of cost. Now my implant fits even better, I cannot tell it is implant anymore while eating, it greatly improves my quality of life. Thank you! Dr. Mu read more

the WORST EVER doctor I have met ever ever .... I wish I could give him 0 star, or negative star, if the website allows. 1, A guy cheating you and saying that you must pay out-of-pocket service before he can do something. Well, after I say no, the prerequisite was gone. 2. the guy cheating the insurance. A year later the second dentist found out he billed all the items that could be allowed by insurace, as if you had all services done. 3. greedy. I causually asked him how much does he charge to transfer my medical records to another dentist if I swtiched later. The answer shocked me: $ per page. This guy should have been reported to some governing agent, and license to be revoked. I was lucky to have made the right decision after seeing twice, with only half of my teeth deep cleaned. well, if I had insisted, maybe he would do deep cleaning a quarter of my teeth for one office visit. Not sure why, maybe he had more office visits to bill insurance for different items. read more

The hygienist was very rough with my gums during cleaning like she's scrubbing a rusty pan and has 10 seconds to finish. She kept stabbing me in the face with the tools and spraying water all over my face and up my nose. Then she kept heavily pressing the electric brush onto my gums and painfully and very roughly brushing my gums. I found this very strange as no hygienist has ever done this before in a cleaning, and I was just there for a normal cleaning. Is it normal to roughly focus on brushing gums? Is this not damaging? Regardless, I didn't appreciate getting stabbed in the cheek and having water and blood sprayed all over me. read more

Yup, our family dentistry. The place is clean, actually very comfortable. They Speak Cantonese, Mandarin, and English. Dr. Mu is very professional and tells our family exactly what we need. Recommend to try out. The deep clean I get is actually much better than the ones I 've had done before in convoy. They actually clean without feeling like they're tearing your gums apart.... read more

Dr Mu is altogether great. I absolutely dislike dental offices since i've had awful experiences while growing up with dentists that cared little about factors such as pain/comfort, honesty and personal preference. Dr Mu's office is clean and comfortable, nothing fancy... but if you want to pay that extra grand or two (literally) for a nice office, that's up to you i suppose. i've had four appointments with him over the last few weeks and it's been better then i could have hoped for. First great thing is that he always fits me in within a couple days of when i call, and scheduling new appointments always seem easy and quick, not like some offices where you have to wait a month to get a day compatible with your schedule. Another thing is that he's definitely not trying to scam you for your money. He only does what is necessary as far as fixing and preventing, and he tells you how much each procedure will cost when he brings it up... no long examination with pretty talk, and then bam $3,000. Third and most important, he applies anesthetics as needed. If you're more sensitive to pain (like me) he'll give you an appropriate amount and if you're still in pain he'll try different methods of relieving you such as more anesthesia if suitable or he'll just use different drills that are slower but cause less sharp pains. I'm so glad i found a dentist that caters to my needs and cares about my well-being in conjunction with my oral health! I'd recommend him to anyone. Also he is a metlife recommended dentist so there's a possible plus, and he does speak FLUENT english/mandarin/cantonese so there will be no language barrier whatsoever if any of those fit you. read more

Dr. Mu can not be trusted with your teeth. My whole family has gone to his place with poor results. My father had a procedure done here and has since complained about teeth pain. I came here for a teeth cleaning and was told I needed fillings because I had cavities, but I didn't. When I looked in the mirror, I didn't see any cavities. Needless to say, I didn't make an appointment and will be taking my business elsewhere. I think that Dr. Mu just wants to collect insurance payments by conducting as many shoddy procedures as possible because he didn't ask for a copay for the filling that he was going to do on me. read more

Dr. Mu can not be trusted. I had very bad experience with him. I felt painful for a long time( 3 months) after filling teeth. His skill is awful and did very bad job on filling teeth. He never let customer know how much will be charged in total. The charge is much expensive than expected. I do doubt why there are so many good reviews here. I guess those good reviews from Dr. Mu himself and his friend/families. read more

Brought my family here for dental. Very patient, very nice staff. Our whole family will come here again for sure.

Dr Mu is the worst family dentist I have ever seen. I absolutely do not recommend him to anyone. I was having root canal done and has since complained of persistent severe pain. Antibiotics and vicodin were prescribed without any sign of relief. Frequent office visits (2-3 times /wk.) were followed and Dr. Mu stated that "the pain will gradually be gone and just continued the antibiotic and pain killer." more than 100 antibiotics and ibuprofen were taken as directed for a period of 6 weeks. He was so reluctant to refer to the specialist; he has no compassion and care for his patients. Mentally, I was suffered with distress and depressed, physically; I was unable to perform usual tasks. I decided to seek care from another Dentist for second opinion and went back Dr. Mu for medical record and $20 were charged for 2 pages by his office. X-ray was taken by the Dr. Tran and referral to an Endodontic was made. Consultation with 2 follow ups appointment, I was pain free. All of the fees and expenses to specialist from patient's out of pocket expense ($1,000) can be avoid if action was taken appropriately by Dr. Mu. I think that Dr. Mu just wants to collect payments from insurance by conducting as many shoddy procedures as possible. Maximum benefits were billed and used up by Dr. Mu. Therefore, I think I am entitling for the reimbursement from Dr. Mu. read more

Great dentist, gentle touch, almost no pain. Other dentists have tried to sell me on expensive procedures and medications. Dr. Mu works with my needs and insurance to provide me pretty afordable service that doesn't break my piggy bank. No unesessary procedures and the ones he does are much more pleasant than previous dentists I've had. His English may not be perfect, but he is patient with me, explains the procedures and does masterfull work on my mouth. I definetly recomend him and now my friends are going to him too. read more

I got my 3 wisdom teeth pulled by an oral surgeon there. I went back to work the next day. It was so fast and easy. he was good! Highly recommended. read more

I have been going to Dr Mu's office for 15 years. I have never been to a finer dentist or dental office. They treat you like a king here. I don't understand some of the other comments about the work there. I have had crowns and a root canal , filling, and cleanings. All were done painlessly with precision. Dr Mu is careful and always makes sure you are comfortable. Since going to Dr Mu I know longer have pain and cold sensitivity. There has been no problem with my insurance. His office staff, Nancy, and Kim, are polite and kind His hygienists do complete cleanings and education. I highly recommend Dr Mu's office read more

Dr. Mu and his staff are amazing. Ever since I started going here I have not thought about going to a different Dr. I recommend all my friends and family to Dr. Mu. He uses current technology, clearly explains what his recommendations are, does his job with minimal pain, and gives you the costs upfront. read more

Dr Mu is the consummate professional and prices fairly as well. He loves what he does, is proud of it and always knows what is going on in his field. I have entrusted him with my family of six for close to ten years including orthodontics. I drive out of my way to have him as my dentist because he is worth it. Other comments on here that indicate otherwise are clearly talking about some other person and is in error. He is an excellent choice for a dentist! read more

Great skills and great teamwork. I had my braces with Dr. Mu and it turned out perfectly. At the beginning, 4 wisdom teeth and 4 other teeth had to be removed and Dr. Mu did a really good job. I can't say having my teeth pulled out was a nice experience but he did away better that all my other childhood dentists. He did it quick and nothing hurt during the procedure, the gum recovered quickly and he made me go back to check after a few days of the procedure(I don't know any dentist does that....). I had my braces removed recently and there was no cavity! the teeth are all good, not even color changes. He double checked a lot of things to make sure the teeth were not affected by the braces, which I think is being super responsible. Also, scheduling an appointment is really easy for me. They try to arrange the best schedule for you as they can. I'm really satisfied with this place and feel I'm lucky to pick this dentistry among others. read more

I just got my wisdom tooth removed here a week ago. Dr. My was nice and professional. The whole process went fast without giving any pain. Actually I couldn't feel anything since the second day after the surgery. I feel lucky to come here and meet Dr.Mu. Thank you so much!! read more

If I could give him 0 star, I would. My boyfriend got his wisdom tooth exacted by Dr. MU a couple of months ago. Half of his face was swollen for over one week after that. And he experienced excessive bleeding. Not only the procedure was terrible, we also found he was cheating on insurance. We were told my boyfriend's insurance won't cover any of the dental costs, so my boyfriend paid $880 out of pocket. However, weeks later we received mail from his insurance company that the doctor's office billed the insurance company for over $3300. The reason I am writing this review today is because I just received another mail from the insurance company. Avoid this doctor. read more

Everybody knows that Dentists need to make money for living. but they have to provide good service to solve the patient's dental problem and charge reasonably. in this sense, Dr. Wu is a terrible dentist. He would try to get any penny from you or your insurance. He was my dentist for several years. He made a crown for me and chipped in less a week. I talked to him, he said that was ok there was still a metal part inside. I suffered pain on a tooth, but he did root canal on another tooth next to it. He is very good to deal with insurance to get most from insurance . read more

My wife recently had a cosmetic procedure done with Dr. Mu and is very happy with the result. Well done! We've had nothing but pleasant experiences with his office. read more

I have been Dr. Mu's patient for last 5 years. Before that, I was with other dentists for 8 years, but I decided to switch to Dr. Mu, because he did much better dental work, and showed respect to his patient. The unexpected visit was an emergency 5 years ago. I broke off half of my top front tooth horizontally, rushed to Dr. Mu's dental office. He drilled two holes, inserted two pins, and fixed the tooth in about half an hour. He told me that it was a temporary fix. However, after done, it looks like my own tooth. Even after 5 years, this "temporary" tooth still looks and acts like my own. Since then I switched to him. My habit of grinding teeth while sleeping caused a vertical crack at one tooth 7 years ago. Due to delay of insurance approval, it cracked wide open one day eventually. It is so painful so I have to have it pulled. I tried to do implant, but my previous dentist could not do it. Because of aforementioned experience, also I learned that implant was a routine procedure for him, I asked Dr. Mu to do it after switching to his office. The implant was very successful, even the surgery to drill screw in did not cause any pain or infection. So I could go for vacation next day. Implant is still very good and solid today. I just want to share my own personal experience here. In last 5 years, I really received high quality dental work in Dr. Mu's office with below average price. I would recommend him to my friends. read more