I am so please with the service, environment, and overall experience with Woodhouse Spa in Maple…read moreGrove. I can't recommend Callen enough as she was sweet, reassuring, and comfortable. I will be back and have already ordered one for my mom!

Absolutely terrible experience. I would not recommend this place to anyone. if i could give 0 stars…read morei would. I walked into this establishment feeling completely fine and left in significant pain. The experience was honestly shocking from start to finish. The woman who provided my service barely spoke to me or communicated with me at all, which made the entire experience feel extremely uncomfortable and unprofessional. There was no effort to check in with me, make sure I was comfortable, or ask how the pressure felt. What makes this even more frustrating is that I was charged a significant amount of money for a service that was NOT what was advertised on the website. I specifically booked based on the description of the massage and what was supposed to be included, and what I received did not match what I paid for. If I'm paying that much money, I expect to actually receive the service that was advertised. I went in expecting to leave feeling relaxed and taken care of. Instead, I left sore, uncomfortable, and in so much pain that I had to book another appointment somewhere else just to get proper care for the pain this experience left me with. That alone says everything about how dissatisfied I am. I genuinely regret spending my money here. The lack of communication, the quality of the service, the fact that I did not receive what was advertised, and the pain I was left in made this one of the worst experiences I've had at a massage establishment. I am extremely disappointed and would like a full refund. I paid for a specific service and did not receive what I was promised. I hope management takes this seriously because customers should not have to pay premium prices, receive something completely different from what was advertised, and then leave feeling worse than when they arrived. Save your money and go somewhere that actually values their customers and provides the service they advertise. I definitely will not be returning.

Definitely need to book with Kylie H. She was amazing and I can tell she takes pride in her work!read more

Long story short do NOT go here, they botched my lash lift, are IMPOSSIBLE to get in contact with,…read moreand do not communicate with each other. Long story long I scheduled a lash lift and tint and after they were done I got home and realized how far back they were curled. I have pretty long lashes and they were half the length of my natural lash because of how much they were curled, they were touching my eyelid. I got them done the Sunday before memorial day and gave the lashes a day to see if they relaxed at all which they did not so I decided to give them a call on memorial day and fill out a questionnaire on the website but wasn't sure if I'd get a response back since it was memorial day and I didn't see anything about whether they would be open or not on the website. Then I called again the Tuesday after leaving a voicemail like I did every other time I called them and didn't get a call back until Thursday of a front desk person saying they would call me back after talking to a specialist and see if anything could be done. She said she'd call me in an hour or two and on Friday I still hadn't heard anything so I called a different location that answered after the second ring and said that because it was more than 24 hours after I got them done that there was nothing that could be done. I then drove to the maple grove location since I could not get anyone to return any of my calls and spoke to someone at the front desk that confirmed they were open on memorial day even though I did not get a call back. They proceeded to refund me the full amount of the lift and tint and assure me the manager would call me within the next couple of days to talk. After speaking on the phone with the manager she told me she would offer a free facial for me because of all the trouble. She assured me she would "put a note in my file" and that I could schedule something. I went to look on my account a couple days after and say nothing that could show me what the free facial would cover so I stopped by the maple grove location again and asked the same front desk worker that refunded me the lash lift what the free facial would cover. She told me that it would cover whatever I wanted, I asked her if she was sure and she said yes and that she would "put a not in my file". A month or so goes by and I schedule a hydra facial with cupping and was expecting to pay for the cupping and to tip for the full price of the service. I walk into my facial appointment settle down and after reviewing the service with me I informed the clinician about the free facial that the manager had offered me to just make sure everyone was on the same page. She left to go speak to her manager and came back saying the manager has no idea what I was talking about. She then asked me the name of the manager that spoke to me and then told me that there was recently a change in management and that she no longer worked there. All the while while I'm speaking to the clinician who is going to do my facial she is obviously very irritated and rolling her eyes. I told them that the manager and the front desk worker both told they would put a note in my account about it but they both said they couldn't find anything. After some back and forth the new manager agreed to cover the facial and that I would tip for the full price and the cupping. After the service the same front desk worker who I had spoken to about the refund and free facial was there with the manager who suddenly decided they would cover the full service and I would pay for the tip. Overall very very very horrible costumer service, would not recommend at all.

I just got finished with my massage with Mandy as my Massage Therapist...all I can say is WOW! I am…read morea challenge for any masseuse, because I have old injuries, plus a physically demanding occupation, that make my neck, shoulders and back stiff and "knotty" and leaving there today I felt literally the best I have felt in months ( maybe even years). I plan to book regular sessions to keep me feeling this good and keep my stiff old joints limber and feeling fine. Can't say enough nice things about everyone there...everyone I met was so kind and welcoming and the Aveda products they use makes the whole place smell fabulous. I love the new location ( just across the St. Croix River in Taylors Falls MN) in a gracious old home, and I felt my tension levels drop pretty much as soon as I walked through the door. This is a great place for anyone to visit alone or as a girls spa day!

Perfect place for a girls day or just your own indulgence. I've had great massages, and my friends…read morehave been very pleased with facials and mani & pedi's. Its an Aveda spa located in an old house with warmth, charm & character. If you choose to purchase Aveda products, you'll be pleasantly surprised with pricing more reasonable than most salons. They are happy to accommodate groups and can provide lunch with advance notice. If you have time, there are a number of fun shops and restaurants to explore close by and there's a park on the river about a block from spa.

Excellent care for personal hair needs. Professional,…read morecourteous and relaxing, comfortable atmosphere and never the feeling of being rushed. Very affordable. Highly recommend.

I really can't say enough good things about this salon. The stylist who cut my hair was very…read morefriendly and professional. The prices are fair, and the quality of work is top notch!

I received two luxury pedicures here (over a 2 month period) with Miriam as my nail technician…read more From checking in at the front desk to the 50 minute long spa treatment with the nail technician to checking out is easy and all team members are friendly. The spa is very modern and a relaxing oasis as soon as you walk in. The lockers were easy to use and the relaxation room has snacks and beverages to enjoy. I always get the cinnamon tea. It's delish. You can use the relaxation room before and after your treatments to extend your spa time even more.

I have been to the Maple Grove location and would note, that is a better location. Worth the drive…read more Before arriving, you are asked to fill out paperwork. I'm not sure why this location asked, because they didn't seem to follow anything I wrote. This was for my boyfriend's birthday and his name was not on the sign when we walked in, despite me listing that in the paperwork. In the past for my birthday, I have also gotten a card. But nothing here. My boyfriend also didn't want his feet touched and that was also listed in the paperwork. Unfortunately that was not followed. We were brought to our locker rooms and they were clean, had our names and chocolates in the lockers. Very nice touch! Our robe sizes and slides were also in our lockers. There is a large shower, 2 bathroom stalls and vanity with make up lighting. We then walked to the lobby area. This was where we started to have thoughts. Employees were talking in full volume. Not very relaxing. They also kept coming in and out of the room, talking, stocking snacks constantly! Again not very relaxing. The water was nice with a lemon. My boyfriend went to get water for hot tea but the water was room temp. Not very comforting. The massages were nice. I had Ingrid and she was lovely! She did a great job and was soft in speaking during the massage. My boyfriend said his massage therapist was talking at normal volume and didn't find it as relaxing. Afterwards we said in the lobby area again. In my opinion, the fireplace at maple grove is more welcoming and comforting. This place had what looked like a diffuser and eventually it turned off and started beeping. Again not relaxing. The lobby area is also larger at the maple grove location. This location left me a bit perplexed as to why the reviews are better here than at the maple grove location....

Had a massage and it was so good! Just the right pressure, totally the best massage I've had! A…read morelittle pricey I will say, but worth it!

One of the best massages I've ever had! The whole process and after care was explained perfectly,…read morethe environment was comfortable and I got everything I wanted! Overall amazing experience!

I made a last-minute facial appointment and was able to get in right away. It was the best facial…read moreI've ever had! She used exfoliation and hydrating therapies. That was extremely relaxing, and she also massaged my back, scalp, legs, and arms for a few minutes. She listened to my concerns and made excellent recommendations. I would highly recommend this location. If in the area again, I will definitely book another session.

Went in for the most fabulous facial but stayed for the extra attention of leg massage. She is a…read morereal gem and can't wait for my next "me" day.

This is the 3rd location I have been too and I think this one has been my favorite so far! There is…read morea parking lot near by or street parking. I was warmly greeted with a warm towel and taken to the women's locker room. The room was clean and had little items to make your time enjoyable such as a hair tie and a candy in your locker! I enjoyed about 20 minutes in the waiting area with a sparkling water, Oreo and some mixed nuts before heading to my massage. My massage therapist was WONDERFUL!! I had a 50 minute deep tissue massage and I wish I would have booked longer. It was sooooo relaxing! The table was heated, so that felt nice! I am 240lbs and 5'7 and fit on the table fine. I also had a 2x robe and it also fit perfectly! Definitely plus size friendly! After my massage I waited in the lobby area a little longer to enjoy my relaxation and then headed to the women's locker room to change. There is a shower if you prefer to not go home with lotion on you. When you go to leave, they will hold the door open for you and I feel like that is a very nice touch! I will absolutely be back!

I can't deny that this spa is absolutely incredible! Honestly I felt like a princess being pampered…read moreall afternoon. The only thing that got me back to reality was the price at the end! It's definitely expensive compared to other spas and while you can take they really work hard to take care of customers, at a certain point the cost feels like too much for no added bonuses. The massages were great and I really appreciated that they asked about preferences and pressure. The dry brushing was kind of cool but not something I need to do all the time. Facial was really enjoyable and the woman who did it seemed very knowledgeable! The wrap was also great but if you don't like being wet and if having scrub on you and then getting under a blanket gives you the Heeby jeebies then I'd maybe avoid that one. Between sessions there was water tea and snacks available and a waiting area to relax, read, or scroll in. The vibes were top teir the entire day!