First Yelp Review---As an avid rider and owner of seven previous Harley-Davidson motorcycles, I was…read morenot impressed with the sales experience recently. I was visiting from out of town and stopped by the showroom to chat bikes and walked away shaking my head. After walking around the showroom floor for 10 minutes not a single person approached or even looked in my direction. There were about 5 people standing around talking to each other with no other customer in sight. I finally had to approach a group of them and ask if anyone was "selling motorcycles" and they looked at me stunned as if I was bothering them. Finally a sales person "Ed" handed me a brochure and told me that they sell at MSRP. After a few questions about the new models it seemed as if I was bothering or annyoing him, so thanked him for his time and left. He seemed to want to get back to his conversation with the ladies at the register as quickly as possible. I've had much better sales experiences at other Harley-Davidson dealerships. Other than that the shop was clean, well-organized, and loaded with lots of gear. I would have considered purchasing or ordering a 2016 Electra Glide on that Saturday if someone would have been a bit more helpful. I'll be taking my business to another dealership.

Awesome dealership. My husband and I are new to motorcycles and just bought our first one yesterday…read morebut already feel like part of a family! Thank you to everyone for all of the insight and help.

Worst and I mean worst customer service I've ever experienced!! If I could give a…read more - I'd give them -5. The brand new bike I bought had bolts falling off of it after riding it one time. Took fours months to get a title., which I was told was my fault because I didn't fill out and application for out of state title. I went to the store and ordered new bolts on September 28, 2017 I received them today April 10, 2018. Obviously a bit upset about this and voicing my complaints to the manager I was that none of my problems were the fault of the business. Yamaha was blamed for the bolts falling out and he more than once told me he's not the title clerk. I left with him yelling that it's not his problem it's mine. Never again will I deal with these people and I'd certainly never recommend them to anyone.

Very unprofessional…read more Mechanic claimed he looked into my atv only to try and sell me parts that were never needed for the repair to begin with. They claimed it had stripped and or broken gears in the trans. A mechanic bought my atv as is and had it fixed in 15 minutes. It was the angle sensor. Had the HDL mechanic actually taken it off he would have seen that was the issue.

Yes sir or yes ma'am I got a gas Mini bike and I am looking for sprocket in the ditch brake disc…read morefor 12 inch rims alone in rooms and I don't I bought like a 120 and it's way too damn small set an I don't know what size is for this room and I'd be shared if you call me text me call me I don't matter my number is 740-381-3256 you can text me call me whatever I appreciate it have a good day God bless you thank you

They were nice and they made the process easy also they helped show us around and gave us the…read morechoice of what we like

I bought a brand new battery paid over $150 for it it was no good and they would not warranty the…read morethe battery

Great place always very helpful and extremely knowedgeable. Laid back and very chill…read more Get inspected every year and always get good suggestions and good pricing.

A few years back they inspected my 2006 VTX for me, I wasn't able to drop it off, and they did the…read morework while my wife and I waited on a little bench near the building. It was the best service I ever had for a motorcycle and the cost was less than I expected, I won't go anywhere else.