My local KTM dealer in Akron is only 15 min drive from me but I now drive an hour to do my business…read moreat Point View. The experience at my local dealer( if you are from around here u know who I'm talking about) was always unpleasant as you feel like you are going to get mugged every time you go there. It's located in the ghettos if Akron. That dealer also doesn't even let you sit on the bikes in the show room. If I'm going to spend $18k on a bike I should at the very least be able to sit on the darn thing first. So I finally had enough and drove to the next closest KTM dealer which is Point View. What a difference! The dealership itself is a little old and run down but I didn't care. They had the inventory of what I was looking for and Jason there gave me a killer deal on an '18 SuperDuke 1290. The buying experience was awesome and painless and they even went out of their way to prep the bike while I waited so I didn't have to drive all the way back to pick up the bike. I recently took my Duke back for its first service and for some mods and they are awesome to deal with like always. Friendly and personable every time. Highly recommend these guys. They even let you sit on any damn bike you want! Thanks Point View! You Rock. I wish they were closer but at least I don't have to pack heat to go see a bike or buy parts. :)

Terrible for service. They have me an estimate of 600 then charged me 1500. And wrote on the bill…read morethat I should have paid much more for additional repairs. Worst place i have ever done business with.

Was going to buy a tire for my 95 Harley Sportster but they said the bike was too old to put one…read moreon. Maybe I should have went to a Chevy or Ford dealer instead of a motorcycle place . Sad

So, I bought a bike from Xtreme in Brilliant. I've been going through a debacle to get the jet kit…read moreinstalled on it... their service department spent 4 hrs on it, said okay, we installed it, fired her up, pop pop pop... I was like, you're not done. Did you sync them? (We didn't separate the carbs from each other)... Alright, did you adjust the a/f ratio? (The order just said to install a jet kit)... Yeah, adjusting the a/f screw is part of installing one. (Well, you'll have to talk to the gm) Talked to the gm. (Okay, we'll do it)... 2 more hours pass. (It's ready to go). I fire her up. Pop pop pop... I look at the place where the a/f is located. Still has the plug on it. You didn't adjust it... (same old excuse) I go to the gm again. Then they give me a ride home and tell me that they'll deliver it finished the next day. They finally bring it to me around 7pm... The gm is like they took the plugs out, see its right there. I go, that's the float bowl drain screw... the a/f still has the plug on it. He's like really? I say yeah... he's like well at least it's in your more than capable hands now. Think and let me know what I can do to make it right and let me know... So I come up with let me get a quote from p&p of what they would charge and you reimburse me. They then say you'll need to talk to the higher up gm about that. I'm so livid with their service department!!!!

Great place always very helpful and extremely knowedgeable. Laid back and very chill…read more Get inspected every year and always get good suggestions and good pricing.

A few years back they inspected my 2006 VTX for me, I wasn't able to drop it off, and they did the…read morework while my wife and I waited on a little bench near the building. It was the best service I ever had for a motorcycle and the cost was less than I expected, I won't go anywhere else.

I built about a dozen cafe racers out of salvaged frames and engines scored at Norms over the…read moreyears. Every tire I ever bought (the 20 years I rode while living in the Burgh) I had mounted there. Every clutch in every bike (over 20 motorcycles) for a couple of decades.. Once again.. Only Norms.| There was nothing they wouldn't work on. (they even turned wrenches on my BMW's and Moto Guzzi.) I moved to Florida a dozen years ago. Decided to do a nostalgia project out of a bike I found in the back of a guys garage for cheap (1978 Honda SuperSport with the inline 4 750.) Called to check for parts while planning a trip back home.. Was super sad to find out they had closed up shop. If you ever had the experience of dealing with Norms.. You KNOW you haven't lived the pieced-it-together rat bike lifestyle until you knew where everything was in their yard and warehouse, and had invested countless Saturdays mornings hanging out in the showroom or around the side in the garage absorbing wisdom and know-how. Norm's will be a part of a lot of people's memories for a really long time. At Norm's... It didn't matter WHAT you rode.. it only mattered THAT you rode. Best to those that kept it running for so long after Norm!

Norm's will get your bike right! Friendly people with great knowledge on motorcycles and tires…read more This is an updated review. I originally left a terrible review, after I got my tires mounted and balanced by them. I saw the receipt that they gave me, and misread it. It appeared that they charged me a $90 fee for tire disposal. Gosh was I mistaken. I am looking at the receipt now, and it was a $10 fee for the tire disposal. The "$90" was just the total of the mount and balance. I was having an awful day and misread the receipt. Wow. I really suck for that, and am embarrassed. These guys got my tires mounted and balanced within a day. Couldn't find anywhere else that could get me in that quickly.

Worst and I mean worst customer service I've ever experienced!! If I could give a…read more - I'd give them -5. The brand new bike I bought had bolts falling off of it after riding it one time. Took fours months to get a title., which I was told was my fault because I didn't fill out and application for out of state title. I went to the store and ordered new bolts on September 28, 2017 I received them today April 10, 2018. Obviously a bit upset about this and voicing my complaints to the manager I was that none of my problems were the fault of the business. Yamaha was blamed for the bolts falling out and he more than once told me he's not the title clerk. I left with him yelling that it's not his problem it's mine. Never again will I deal with these people and I'd certainly never recommend them to anyone.