First Yelp Review---As an avid rider and owner of seven previous Harley-Davidson motorcycles, I was not impressed with the sales experience recently. I was visiting from out of town and stopped by the showroom to chat bikes and walked away shaking my head.
After walking around the showroom floor for 10 minutes not a single person approached or even looked in my direction. There were about 5 people standing around talking to each other with no other customer in sight. I finally had to approach a group of them and ask if anyone was "selling motorcycles" and they looked at me stunned as if I was bothering them. Finally a sales person "Ed" handed me a brochure and told me that they sell at MSRP. After a few questions about the new models it seemed as if I was bothering or annyoing him, so thanked him for his time and left. He seemed to want to get back to his conversation with the ladies at the register as quickly as possible.
I've had much better sales experiences at other Harley-Davidson dealerships. Other than that the shop was clean, well-organized, and loaded with lots of gear. I would have considered purchasing or ordering a 2016 Electra Glide on that Saturday if someone would have been a bit more helpful. I'll be taking my business to another dealership. read more
