I have been a Customer with Custom Touch Irrigation for several years…read more I had My Spring start Up, and Sprinkler Rotors replaced 6 - 4 - 2 0 2 4. Their Lead Technician Jason displayed outstanding confidence, and ability. I am pleased to have Custom Touch Irrigation as My Irrigation Company. Thank You for your great service ! Marlon Peck

I am a new customer for CT Irrigation. I had some issues with my last service provider (late…read morestartups and shutdowns). After setting up new service for the year (2026), I had a choice of early startup or later startup. An appointment was setup so that I could work with the service technician to explain my system and needs. The service technician called before arriving to say he was 15 minutes out - he arrived 15 minutes later. He quickly did a check of the Non-Return apparatus and found that both brass valve bodies were cracked (this was a result of late shutdown last year by previous service). He had the parts needed on his truck and he quickly repaired that and did an excellent job of installation. We then went through my system zone-by-zone and head-by-head. He found one head that was damaged and he quickly replaced it. He also found a leak in the yard and he was able to cut the sod and immediately zero in on the pin-hole leak in the underground supply pipe. He did an excellent job of fixing that. He also proposed a way to solve a problem I have where I need a sprinkler head to cover a small area in the back of my yard. I am very impressed with the communications with the CT office personnel as well as the service technician (Danny). Danny is very knowledgeable and professional, as well as a good communicator. I would highly recommend this firm for any irrigation project.

We moved back to Indianapolis and eventually purchased a house. The house came with a sprinkler…read moresystem that had not been activated in years. We found that when it was working, it was last maintained by Indiana Irrigation. I called and spoke to Bob who came out to meet me and see if the system was still operational. The system needed a few small repairs and it was working. Bob is very knowledgeable, professional and takes the time to work with his clients to their satisfaction. He showed us how the system was set up and how to change it's configuration. We have had a few modifications to the system. Additionally, we continue to use Indiana Irrigation each fall to winterized the system and in the spring to set it back on. I am very happy with his work and would suggest his services.

Travis and Artificial Rain are awesome! He is very responsive, and was very patient with the…read moreseemingly endless questions I had about the process. From my research of other companies, the pricing is very fair, and I was able to contact Travis much more easily than other companies. The system is in now, and it is a life saver. I can control the whole system using my smartphone, and really is very simple. Highly highly recommend getting a system installed, and hiring Travis to do it!

Employee that came out was knowledgable and friendly; the owner is the issue. I had texted the…read moreowner previously to let him know that I have yet to receive the bill. When I finally got the bill and called because I had questions on it, he verbatim called me a liar that I had never received the bill previously. His rationale was that I wouldn't have been able to know that number to text for the bill unless he had sent me the bill through it. I had to inform him that I knew the number because he had originally texted me at 10:15am on May 5th that he wasn't going to be able to make the 9am-10am window. Then he got really defensive so I said I'll just pay this bill and never do business with you again. I then hung up. Again, the employee was very friendly and helpful that came out. The owner is the reason for the 1 star.

This is a follow up review for service after install. Since installing the system, Westfield…read moreSprinkler has done a great job of opening and closing the system each year. They have been great with communication before the appointment and the team has been on time, nice and knowledgeable. So, not only do I highly recommend Westfield Sprinkler for installing the system, but I also recommend continuing to use them afterwards for your opening, closing, and servicing needs.

No accountability for the services provided.. I hired this team for an overseeding job based on…read moretheir promise that I'd see germination within 7 days. When nothing happened, the story changed to 14 days. then to few weeks ...We are now past the two-week mark and there is still zero growth. I'm frustrated by the lack of results and the moving goalposts regarding the timeline. They should have stuck to their core business of sprinklers instead of offering lawn services they can't deliver on. To make matters worse, when I raised these concerns, they had the audacity to send me a quote for a second overseeding job rather than fixing the first one.If you value clear communication and actual results, look elsewhere. 5

Poured a stamped concrete patio and landscaped the front of our home. We had to wait a few months…read morebut it was worth the wait. They completed the job in just a few days, communication was great, workers were friendly and they did everything we asked of them. Cleaned up before they left including power washing our driveway. Would use them again!

Would never recommend KD landscaping to anyone. We worked with them for a long time, had some…read moreirrigation work done, solved our problem and never billed us. Was always happy to pay the invoices for years, then the owner KD showed up at our house on Christmas Eve, Christmas eve! Demanding payment for the work, payed the invoice on the spot, even though never saw an invoice. Asked our neighbor who they use and it is half the cost of KD, easy choice to make the change!

Recently had the opportunity to have some work done by Good Nature Inc. The work was done in a…read moretimely manner and I was very pleased with the outcome. Steve is great to work with and it turned out exactly like I had hoped!! Highly recommend!

What a great experience working with this company! They designed and installed beds, plants, and…read moreplanted a tree in the back of our newly built home. Steve is a pleasure to work with. Tina is very responsive to any questions or concerns. The crew was very efficient and they did a great job. I would highly recommend them!

Have been happy with this company for a number of years, but I am wondering if they have gone out…read moreof business. They serviced our backflow this spring but did not get confirmation to the city. I have been trying to reach someone for weeks and gotten absolutely no response. It appears I'm going to have to find another company or face a fine from the city.

We have been a customer for 10 years. We have prepaid almost every year for start up, backflow…read moretest and shut down. They have always done everything efficiently and timely. Whenever we needed extra's they respond quickly and very fairly priced. Highly recommend.

Reliable and thorough landscaping service we have used for 4 years now. They have planted several…read moretrees for us and do our annual Spring cleanup and mulching. We will continue to use them in the future. Have used a less expensive service for mulch one year and our mulch sprouted a whole bunch of mushrooms in the Autumn. This did not happen with the Salsbery mulch. Sales people and back office people are nice and prompt.

Truly impressed by this company. Not sure how their landscaping is, but Trevor stopped to help a…read morelady in the road who was having distress because of her car not working. I'll push her to a parking lot. Then use some of his gas to get enough gas in her tank to get her started and going. To have people of character, like Trevor, is enough of an endorsement for me to rate this company five stars

I'm writing this years after the service because I'm going to hire them again and saw they had a…read moreterrible Yelp score. I hired them in May 2013 to install a new system at my home. The other 2 companies would only put what they wanted where they wanted them, James put the heads I wanted in the different zones. His was the lowest price yet his crew did a good job, I liked how they took the water just off the main, the sprinklers can start up and I don't notice if I'm in the shower. There was a problem for three seasons though. Three or four times the water valve underground cracked and water ran out of the pit into the street. James sent someone out every time (one time early morning winter, below freezing), the person apologized, fixed the valve for free -- and I NEVER paid him for a service contract for those 3 years. The fourth time it happened James came out himself. When HE looked in the pit he noticed that my water lines underground were wildly swinging back and forth when the sprinklers kicked on (my pit is really deep), he figured the valve was hitting the side of the pit and would eventually crack. He apologized, replaced the valve with brass this time, and re-configured the piping so that it did not move when the sprinklers kicked on. Nothing has broken since.

If I could give NO stars, I would. Horrible customer service. Just spoke to James concerning a…read moreNEW irrigation system. I have special flower beds that need irrigation in addition to the lawn. He wants to take a satellite drawing and do a preliminary drawing of the yard without coming out to actually SEE my yard. He said he could come out sometime next week but would not give me a date and time. When I said I needed a definite appointment he went into his whole spiel about satellite drawing, email quote, etc. After a couple go arounds to try to pin point a date -- he says that I should call someone else. I agree. This company is not customer friendly!!!

On time and very friendly. The guys were hard working. Ta daaaaaaaaaaaaaaaaaàaaaaaaaaaaaaaaaaaaaaread more

Ramiro and his crew did a wonderful job extending our concrete patio, adding a fire pit and seating…read morewall and adding landscaping in our backyard. He has been in the business for 20+ years and with that comes wisdom and expertise. He created the patio design and worked on the limited space and a slope. His rates are reasonable and he broke down items by cost so we know what we can take out if over our budget. His team was very professional and they completed the project within schedule. He also gave us tips on reviving our dying tree. Very pleased with the outcome and highly recommend!