Very happy with the customer service. Prices are good and delivery charge is fair considering the…read moreequipment they use to place stone purchase exactly where you want it at delivery. Delivery driver very nice and quick so you can begin your personal work right away. Very happy with my purchase, will definitely go back to them for future stone/rock landscape needs.

In town helping a friend with a small project. They were not very supportive of a small purchase…read more Not what I expected from a local rock and stone supply. We went elsewhere after trying to work with them

We, my construction company (JCD Renovations) & myself, have been trying to purchase flagstone for…read morea week now & issues are poor customer service, staff who do not know what stone is available at the different locations, they only deliver 3 tons of rock or more, and the scale at the Northwest Highway location in Dallas, TX is broken with no repair date in sight. Our selected stone is at the Northwest Highway location & we are unable to get an estimate (cannot weigh the stone) AND we must bring our own "weighing truck" & then, we have to unload it ourselves at home. For an organization in business for SO long, one would surmise that there is a better way to do business. I am very frustrated and this has been a waste of valuable time and resources.

Good selection. Best prices. They cater to the little guys as much as the big guy. Been going back…read morethere for 20 years.

I've stopped in several times over the past few years but have never found what I was looking for…read more This latest visit was looking for a bathroom vanity. I found a couple that fit the specs I needed but they were pretty pricey and didn't include the countertop or sink. I found a nicer model elsewhere that also included the countertop and sink and the price was less! Maybe it depends upon when you stop in to see what they have in stock. This visit really had very limited selection.

Always great customer service and great selections and prices. We have purchased multiple items…read moreover the years. My favorite is my iron front door!!!

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

Was shopping for a new Traeger, and saw they came down in price during "black Friday/week". Went by…read morethe local Elliott's, spoke to the same employee I met a year ago who sold me my first Traeger (Victor) and concluded the deal. This store is so helpful like the old days of the local hardware store. Every employee is nice and helpful. I will continue to patronize this store prior to the Big Box stores. Well done folks!

I have been shopping at Elliot's Hardware for years and the staff is always so helpful. There is an…read moreolder lady named Jill that has always taken the time to make sure I had everything I needed for my project, usually generating add-on sales to my project's benefit but the disappointment of my wallet. While most of the staff is outgoing and helpful, last weekend Jill was especially helpful and helped me work through my project needs to avoid a follow-up trip for something I forgot. As long as people like her work there, I'll remain a loyal Elliot's customer.

I love having a Lowe's and Home Depot across the street from each other. I use each store for…read moredifferent reasons. Today I needed a few garden items so opted for the current favorite Lowe's Garden dept. Easy in and out with courteous cashier. What's not to like? Go!

Geeez! If I could post zero stars! Of all the Lowe's, this store might be the worst of all of…read morethem. Waiting to speak to a manager for over an hour is just, no words. Still waiting after leaving my contact information - that was four hours ago. The reason, "the manager needs to be by a computer". Zero customer service, zero help, zero explanation and a bill that was $400 over the listed price with NO explanation from the person that was too bothered to get out of their chair and actually help: never again. Asked to speak with a manager multiple times. Asked for a district or regional/area manager multiple times and was denied that information.

Love working with the team at Builders Surplus. I have an older home so I want to do what I can to…read moremake improvements. I happened upon them accidentally and found EXACTLY what I was looking for. They are knowledgeable and so helpful. Will use them for all my home improvements!

Buyers beware these people are the ONLY ones who DO NOT GIVE YOU AN EXCHANGE, A REFUND, OR RETURN…read more!!!!on any purchases whatsoever not even if they make the mistake themselves As soon as you walk out those doors They have no form of sympathy or remorse They are just place butthoes no bs

Missing review? That's ok,here's an update. I always find…read moremore than I need here. Interesting things salvaged from homes and demolished buildings. Always well stocked With great prices. Someone building or remodeling a home could do well getting out of vogue materials like 8 foot tall walnut bookcases or a complete set of solid wood kitchen cabinets for $1000. I found a huge oversized gate today. Now it's just a matter of hail ng it. Go!

My wife and I visited just this past Monday, and were blown away. We got a really nice deal on some…read moreart glass cabinet doors that we are going to repurpose, as well as some metal sculpture. We were a bit pressed for time, so we didn't get to really look at everything, other than to take a quick look through the warehouse. The warehouse is a real sensory overload. They also have yard sculpture pieces outside that I did not look at. They have good prices on some really good looking cabinets, as well as doors of all kinds. We have a older house, and so will be slowly renovating. DHW will be our first priority of places to come to for that vintage look, as well as the current stuff. Maria was very nice to show me around, and we were stunned at how much stuff they have.