My battery was dead. I contacted my insurance company and they dispatched Hughes Towing. Jeff…read morearrived earlier than the scheduled time was friendly and efficient. Having car trouble can be very frustrating, Jeff took away the stress and it all ended well.

I don't write many reviews, frankly I don't like the time it takes for a thorough detailed review…read more However, this interaction left such a sour taste in my mouth, that I feel like have to. Maybe it'll prevent further persons from using this compnay. I wouldn't even allow my insurance company to pay these people anything if they ever wanted to use their services. So here it goes.. This company towed my UTV on my personal trailer, from my personal property. It wasn't abandoned on the side of the road or anything like that, and even if it was, this is not how this should have be handled. They towed my UTV away ON a trailer as one! Then waited a day for the "guy in charge to be in" so they had time to remove it OFF the trailer, so they could charge both ME and the trailer owner the tow fee, all because the trailer had a different registered owner! Had that UTV been in an enclosed trailer, would that have been done? No wouldn't have been done, I dont understand why it was done in this instance. The tow fee should have just been for the trailer it was on, not what was on the trailer separately. I had to pay double tow fees for this service. I was charged for tow/hook fee that should have been paid by the police station to tow to their impound, because they towed it there first, then towed it to their impound yard months later from the police impound at the police request. I was charged for both and storage fees for two days even though they were contacted the first day but because the "guy in charge" wasn't in, I was forced to leave it another day and pay an additional storage day. The phone number that is on their truck and the website is not an on call number, it's to the office, which we called during their normal business hours. I feel like the compnay intentionally did this to collect double for this service. The first day I tried to get it, I was outside the tow yard, I could see it still on the trailer. If it was a matter of me just asking for the UTV and not the trailer, and thats why I had to pay separately, why was the UTV ALREADY off of the trailer when I spoke to him on the phone before I even got there, he told me "it's not on the trailer" He must have decided to check if it was the same owner on the first day and was waiting to hear back to see if he could get couple the pay on it. Because the funny thing is that I got a notice from ADOT that the UTV was towed to their yard (which it was not, I called the tow yard to verify, they said it wasnt) but they registered owner of the trailer never received a notice from them. Sounds to me like they were going to try to keep it. I dont even mind paying the fee once! But twice? For one damn service!? Come on now! How is that okay!? The pricing on there office also does not say anything about being charged separately like this for situations like this. I took pictures, just in case they try to add it and say it was there the whole time. Greed is a bad thing..it ends up making you loose more than it was worth.

Kind all females from what I see. Great service got an estimate same day free!…read more Website does not update hours tho during holidays, sadly had to figure this out for the week of thanksgiving I got there and just saw a note are closed.

I mean this in the nicest way possible but this place is literally the worst repair shop I have…read moreever dealt with in my life they are beyond terrible from bad communication to the point where they will block your number if they get irritated that you're calling back on the day they said something would be ready. Unprofessional also decided to cuss at me through the phone because my car has been here for over three months and I'm trying to get an estimated date so I can get a rental and what not also told me in person they don't normally work on this type of car well, they probably should've said that before they accepted the work just terrible all around every single day. They told me that the car would be ready. It has never been ready on that day. I would highly suggest taking your car to whatever verified repair dealership for your car brand over this any day. Please trying to help anybody who sees this and doesn't want to waste their time. Avoid this place at all cost. I promise you almost any other shop will get it done faster god bless I hope yall figure things out and again like you said in person you normally don't do these type of cars and what not should probably have some type of sign or some type of way to give the information that you don't work on these type of cars cause it's very evident that you don't work on these type of cars in your work

Outstanding help when my car decided to not start up out in chandler! Elite towing was very fast to…read morerespond and get my car towed back home with no problems. Great pricing and guaranteed to not let you down! My 2nd time using their service. Definitely recommend them!

We are 2 old dudes who broke down in our 28' Class C motorhome on I-8, 23 miles west of Casa…read moreGrande. We are from Palm Desert, CA, and broke down 340 miles from home- pretty much in middle of nowhere. It was late on a Saturday and Elite Towing towed us to Middleton Auto Repair in Casa Grande. The driver was very polite and efficient. We have AAA Premier RV road coverage and Elite Towing also worked with AAA to make the tow charge $0. Thank you for working with us and AAA. It was a very stressful experience, and we really appreciate the great service. Well done!

I cannot say enough about this business. I called and spoke with Grady and boy did he do right by…read moreme. First off I got an amazing price for my tow compared to other places, and from time I called to pickup was 15 mins. Thank you Grady and Steve the tow truck driver you guys are absolutely amazing God bless you for helping me today. recommend.

Steve did an awesome job. He took pics and also took no time for him to get to me. He towed…read morevehicle to house and helped to get it in garage. Really sweet guy. Very professional and helpful. Will recommend them.

My roadside service sent them for a car unlock. the ETA was 40-70 mins. They were there in 15mins!!…read moreTook less than 5 minutes to get my car unlocked!! The tech/rep was courteous and professional and very efficient!! Highly recommend!! Would use them again!! Got to my next appointment on time because of them!! Ty Knight Towing!!

I wanted to give them zero stars but I'm required to give them one…read more This company is the worst!!! They were dispatched by my insurance company to pick my car up at another towing/storage yard and transport to the repair shop. I received several text messages regarding their ETA being within 30 minutes and then nothing. I called my repair shop to confirm they had my car and was informed that it had not been dropped off yet. I then contacted Knight towing and was told that they did not receive the required paperwork for release of the car so they cancelled the order. No call. No update. And naturally it was a Friday, the lot storing my car closed at 4:30 and did not reopen until Monday. I contacted my insurance company and made sure that they submitted all the required paperwork and we were ready for pickup on Monday. Monday comes around and I again received text messages confirming that Knight towing had been dispatched and was on their way. Again crickets...and this happened twice that day. Both times I contacted them they said that the order had been cancelled due to missing paperwork but no attempt was made on their end to get the paperwork. I again spoke to my insurance company and re-confirmed that they had everything they needed for now, a Tuesday pickup. Tuesday comes and goes the same as Monday. Only this time when I called to see why they failed to pick up my car the woman on the phone said that they never had an order for my vehicle and had never heard my name. This was the final straw...this time I called the company that my insurance company uses to assign towing services and talked to a lovely woman who was very understanding and willing to help me. I requested that literally any company other than Knight be dispatched and she was able to make that happen. She was also able to confirm that the company had access to all required paperwork in order to pick up my car. And guess what!?! They picked up my car this morning and had it to the repair shop by 10 am. In conclusion, never call Knight Towing for fast or reliable service. Take your money elsewhere.

Had a breakdown with my older BMW on the interstate between Casa Grande and Tucson that was pretty…read morescary. The car was towed to Mike's Auto Repair in Eloy, AZ. I left the car with him and thanks to the kindness of his wife, she gave me a ride to the car rental which was 30 minutes away in Casa Grande. In the meantime, his shop personnel diagnosed the car issues (water pump stuff). We returned the next day to retrieve the vehicle and nursed it up the road to our home in northern AZ. Mike was very knowledgeable and I am SO GRATEFUL for his kindness when he knew I was frazzled and badly shaken up. His charges for diagnostics was very reasonable and I would highly recommend him for auto repairs.

I took my 2008 Hyundai Sonata into Mike's . I had never been there before but i made the decision…read morebased off yelp rating and people's comments and friends recommendations here in Eloy. I knew what was wrong with my vehicle ahead of time but I went in asking for a diagnostic. They contacted me and told me exactly what I knew was wrong based on a code my car had thrown a few months previously. They quoted me a great price for replacement and repair of the intake manifold gasket and a partial tuneup. I picked my car up and paid my bill. My car is running better than I can ever remember it running! All the guys working down there are great! I will be taking my vehicle back there next I need repairs and I highly recommend them. Very professional!

Driving from California to Texas towing a trailer loaded down. I had a blowout about 6 miles from…read morethis place just after sunset we crept 6 miles to a koa where we spent the night I needed three new tires on this trailer and I destroyed the wheel that one of the tires sat on Rico had a wheel for this trailer and sold me through new tires he was super friendly and did not gouge me, and I even made friends with his little Chihuahua. I wish there were more places like this in the busyness of California. If you're anywhere around the sky drive the extra mile or two or three or even six find him he doesn't just do big rig tire changing he works on all shapes and sizes of cars and trucks. He gets five stars from me.

Had a few tire issues on a road trip from San Diego to Iowa then back to San Diego. Woke up to a…read moreflat new tire this morning at the KOA nearby. Called Rico's at 7:45am and they said come over. They had the tire and opened in 15 min. Got there and they pulled the tire on the RV quick and found the hole. They plugged it up quick and we were back on the road! Rico and Tiffany were super helpful and I highly recommend stopping for ANY tire need! Update. I posted too soon! Lol. Tire plug still leaked because in funny place. So they just replaced the whole tire and we were still on our way in no time! Thanks again guys!

Our sincere thanks to aaa tow truck driver who recommended brake masters as ass shop to check out…read morefailed AC. Good referral & allowed us to compete trip. Thank you.

today, oct 23, the serpentine belt of my subaru outback…read more broke and myself, wife and three kids were stuck on a country road outside of marana. we called aaa and, gian, a driver with eddie's towing of pichacho peak came. he towed our car to the subaru dealership in tucson. he was most helpful to my wife who has some physical limitations as well as myself and children. a true gentleman and very competent driver. we give him a complete five stars. may god bless him. thank you aaa for the wonderful work you do as well the most helpful assistance given us by eddie's towing and gian. sincerely, joe kelly