My battery was dead. I contacted my insurance company and they dispatched Hughes Towing. Jeff…read morearrived earlier than the scheduled time was friendly and efficient. Having car trouble can be very frustrating, Jeff took away the stress and it all ended well.

I don't write many reviews, frankly I don't like the time it takes for a thorough detailed review…read more However, this interaction left such a sour taste in my mouth, that I feel like have to. Maybe it'll prevent further persons from using this compnay. I wouldn't even allow my insurance company to pay these people anything if they ever wanted to use their services. So here it goes.. This company towed my UTV on my personal trailer, from my personal property. It wasn't abandoned on the side of the road or anything like that, and even if it was, this is not how this should have be handled. They towed my UTV away ON a trailer as one! Then waited a day for the "guy in charge to be in" so they had time to remove it OFF the trailer, so they could charge both ME and the trailer owner the tow fee, all because the trailer had a different registered owner! Had that UTV been in an enclosed trailer, would that have been done? No wouldn't have been done, I dont understand why it was done in this instance. The tow fee should have just been for the trailer it was on, not what was on the trailer separately. I had to pay double tow fees for this service. I was charged for tow/hook fee that should have been paid by the police station to tow to their impound, because they towed it there first, then towed it to their impound yard months later from the police impound at the police request. I was charged for both and storage fees for two days even though they were contacted the first day but because the "guy in charge" wasn't in, I was forced to leave it another day and pay an additional storage day. The phone number that is on their truck and the website is not an on call number, it's to the office, which we called during their normal business hours. I feel like the compnay intentionally did this to collect double for this service. The first day I tried to get it, I was outside the tow yard, I could see it still on the trailer. If it was a matter of me just asking for the UTV and not the trailer, and thats why I had to pay separately, why was the UTV ALREADY off of the trailer when I spoke to him on the phone before I even got there, he told me "it's not on the trailer" He must have decided to check if it was the same owner on the first day and was waiting to hear back to see if he could get couple the pay on it. Because the funny thing is that I got a notice from ADOT that the UTV was towed to their yard (which it was not, I called the tow yard to verify, they said it wasnt) but they registered owner of the trailer never received a notice from them. Sounds to me like they were going to try to keep it. I dont even mind paying the fee once! But twice? For one damn service!? Come on now! How is that okay!? The pricing on there office also does not say anything about being charged separately like this for situations like this. I took pictures, just in case they try to add it and say it was there the whole time. Greed is a bad thing..it ends up making you loose more than it was worth.

I took my truck to Johnny's for a head gasket replacement, looking at close to 4k. Turns out that…read morewasn't the issue and Johnny saved me over 2500 dollars!! He could've took the money and ran with the head gasket repair, but he's an honest man!!

I am not a big yelper and I noticed most people complain rather than boast about a place they…read moreenjoyed and don't want others to find. However, Johnny's had excellent service. I am from Phoenix. I was down south looking at buying a truck. They were very quick to respond saying to come in an hour. I was there in 30 minutes, they helped me instantly gave me an honest diagnostic and ended up actually helping me save money on the truck being purchased. Thanks again!!

Kind all females from what I see. Great service got an estimate same day free!…read more Website does not update hours tho during holidays, sadly had to figure this out for the week of thanksgiving I got there and just saw a note are closed.

I mean this in the nicest way possible but this place is literally the worst repair shop I have…read moreever dealt with in my life they are beyond terrible from bad communication to the point where they will block your number if they get irritated that you're calling back on the day they said something would be ready. Unprofessional also decided to cuss at me through the phone because my car has been here for over three months and I'm trying to get an estimated date so I can get a rental and what not also told me in person they don't normally work on this type of car well, they probably should've said that before they accepted the work just terrible all around every single day. They told me that the car would be ready. It has never been ready on that day. I would highly suggest taking your car to whatever verified repair dealership for your car brand over this any day. Please trying to help anybody who sees this and doesn't want to waste their time. Avoid this place at all cost. I promise you almost any other shop will get it done faster god bless I hope yall figure things out and again like you said in person you normally don't do these type of cars and what not should probably have some type of sign or some type of way to give the information that you don't work on these type of cars cause it's very evident that you don't work on these type of cars in your work

I just recently took my Mazda CX-7 here because my power steering went out. They insisted it wasn't…read morethe pump and all 3 of my power steering hoses needed to be replaced. After over $800 dollars in darn hoses and a WEEK without my car, the power steering is STILL NOT FIXED. What a scam of a shop, instead of replacing a 200 dollar pump they scammed me out of my money and my car still needs to be fixed. Will be filing a complaint with NAPA. I don't care how nice you want to be on the phone. Your work is crap and you didn't fix the right part. Don't waste your time or money!

Had an Air conditioning problem with my 2015 GMC. Gave me a prompt appointment, very cordial on the…read morephone. In order to check electronics had to wait until car cooled. Gave me a loner so I didn't have to wait. Called later that day to advise a bad switch. Also checked and replaced my 75000 mile battery. Very reasonable price. Jesse is a proud veteran. I would give my experience at least 4 1/2 stars.

Had a breakdown with my older BMW on the interstate between Casa Grande and Tucson that was pretty…read morescary. The car was towed to Mike's Auto Repair in Eloy, AZ. I left the car with him and thanks to the kindness of his wife, she gave me a ride to the car rental which was 30 minutes away in Casa Grande. In the meantime, his shop personnel diagnosed the car issues (water pump stuff). We returned the next day to retrieve the vehicle and nursed it up the road to our home in northern AZ. Mike was very knowledgeable and I am SO GRATEFUL for his kindness when he knew I was frazzled and badly shaken up. His charges for diagnostics was very reasonable and I would highly recommend him for auto repairs.

I took my 2008 Hyundai Sonata into Mike's . I had never been there before but i made the decision…read morebased off yelp rating and people's comments and friends recommendations here in Eloy. I knew what was wrong with my vehicle ahead of time but I went in asking for a diagnostic. They contacted me and told me exactly what I knew was wrong based on a code my car had thrown a few months previously. They quoted me a great price for replacement and repair of the intake manifold gasket and a partial tuneup. I picked my car up and paid my bill. My car is running better than I can ever remember it running! All the guys working down there are great! I will be taking my vehicle back there next I need repairs and I highly recommend them. Very professional!

I cannot say enough about this business. I called and spoke with Grady and boy did he do right by…read moreme. First off I got an amazing price for my tow compared to other places, and from time I called to pickup was 15 mins. Thank you Grady and Steve the tow truck driver you guys are absolutely amazing God bless you for helping me today. recommend.

Steve did an awesome job. He took pics and also took no time for him to get to me. He towed…read morevehicle to house and helped to get it in garage. Really sweet guy. Very professional and helpful. Will recommend them.

Great customer service called left a voicemail within ten minutes got a call back and twenty…read moreminutes later my sons car was picked up and dropped off at the dealership service department. Competitive price thank you for your help.

Special thanks to Keith at Rats Towing (and the service center at Glenn Jones Ford in Casa…read moreGrande)!!! My wife and I were participating in the Mustangs Across America 50th Drive #maa50thdrive, when my 1988 Ford Mustang 5.0L Coupe died on outskirts of Casa Grande. I did my best to trouble-shoot it on roadside, but ultimately had to call for a tow and more advanced diagnostic help. I want to give special recognition to Keith for his timely response and tow to the Ford dealership). Turns out my ignition coil had fried itself along with my ignition box. I cannot say enough good things about their customer service and responsiveness. We caught up with the rest of the Mustangs in Las Cruces by nightfall thanks to their heroic service from Rats Towing and Glenn Jones Ford service center. https://www.facebook.com/photo.php?fbid=688108017919618&set=o.146159948872212&type=1

Arrived quickly. Friendly, helpful, and informative. JR went above and beyond. If you need to be…read moretowed, he is the kind of person you want to show up.

Our son's car broke down at school, we learned of a new local company, KSD towing through our…read moreinsurance agent. JR was quick and responsive, kept us in the loop when he was going to arrive and extremely professional. We will definitely use him again if we ever have the need. . . Knock on wood!!!