From the owner: Der Spezialist in Aachen für Bergsport, Skisport, Tourenski, Wandern, Klettern, Outdoor, Trekking.read more

Too expensive and not good quality level! Basically one can find everything online for less money…read more Very unfriendly and unpleasant lady in the volley ball section tried to teach me how much air-pressure should be in the ball, whereas different information was written on the very same ball she tried to sell me. After all, I got a flat ball :D Totally incompetent!

I live in the U.S. The importer for Sidi stopped importing the Vertigo Rains, so I took a chance…read moreto order them from Motoin. Everything was smooth, tho' my CC was initinally blocked until I gave them the OK. I rec'd the tracking info and notices online, and the boots arrived in 2 weeks exactly. The only problem was that my CC# was hijacked and 2 attempts to submit payments for Uploader were fortunately held in Pending. I have since cancelled that CC# and obtained a new one. I don't think this is a fault of Motoin directly, I expect their Secure payment system to protect against fraud, but it happened. If I need moto-something from Europe again, I would certainly visit their site for shopping and consider purchasing from them again.

Fantastic customer service and unbeatable prices!…read more This company is truly exceptional. Not only they offer some of the most attractive prices online for things like Helmets, riding apparel and suites, gloves, and so on -- their customer service is absolutely the best! I'm a U.S. based customer and I was able to enjoy the fantastic online prices offered in Europe for this gear, and still get the U.S. customer service experience. No issues whatsoever with shipping, everything went very smoothly. They answer calls and support emails quickly, and with great care. They go above and beyond for you. I can't recommend them enough!

DO NOT order from FC-Moto if you live in the USA. If you have a damaged or defective product YOU…read morehave to pay the return shipping! In my case a $223+tariff, cost me $100 to return! To make matters worse, the company refused to do follow up tracking even though I sent the tracking information 3x. The item possibly NEVER made it out of German customs and has been processed for return to sender and is now missing.