Terrible customer service
Maybe because they come from Tijuana you think it's going to be the same, whether in quality, service or attention, and IT'S NOT THE LIKE THAT, today I went to buy two fish tacos and two shrimp tacos, nothing special, I decided to try them. The person who served me told me that my order would come out in 10 minutes, I saw how other people arrived and they were served faster, even people who arrived after me, I was patient to receive my order, and after 35 minutes I went back to order 3 was you see and they told me that my order was almost there, when I told him to CANCEL THE ORDER, he told me I'll give it to you right now,
Why wait until a customer wants to cancel so you can give him his order, and when I told him I want to cancel in a serious and non-pushy way, the guy turned to the co-worker and told him to get that order out of there immediately. Annoyingly, and when he gave me my money back he gave it to me in a rude manner, slapping it on the counter, I think they are providing a service and they make an effort to do so, but if you are willing to put up with treatment like that and wait a long time to eat some Tacos that may not have the same flavor as in Tijuana, it is preferable to go to a place where they may not be very tasty, but they do provide you with good customer service and are more efficient.......
Un pesimo servicio al cliente
tal ves por que vienen de Tijuana uno piensa que va a ser lo mismo, tanto en la calidad el servicio o la atencion, y NO ES ASI, el dia de hoy fui a comprar dos tacos de pescado y dos de camaron nada especial deci probarlos la persona que me atendio me dijo que mi orden salia en 10 min, vi como llegaban otras personas y les servia mas rapido incluso persons que llegaron despues de mi, tuve paciencia para recibir mi orden, y despues de 35 min me volvi a hacecar por 3 era ves y me dijeron que ya faltaba poco para mi orden, cuando le dije que me CANCELARA LA ORDEN, me dijo ahorita te la doy,
por que esperar a que un cliente te quiera cancelar para que le puedas dar su orden, y cuando le dije quiero cancelar en una manera seria y no prepotente, el guy volte con el compañero de trabajo y le dijo quita esa comanda de ahi en un modo molesto, y cuando me da mi dinero para atras me lo dio en una mara grosera azotandolo en el mostrador creo que ellos estan dando un servicio y se esfuerzan para hacerlo pero si estas dispuesto a aguantar un trato asi y esperar bastante tiempo para comer unos tacos que tal ves no tienen el mismo sabor que en Tijuana, es preferible ir a un lugar donde tal ves no esten muy sabrosos, pero que si te brinden un buen servicio al cliente y sean mas eficazes ........ read more